Confidential — for patient review

My Family Dental Townsville

Unit 2/81 Thuringowa Dr, Townsville, Australia

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Last audited April 2026 By SmileJet Audit Team How we audit →
AI Audit 7.7/10 4.9/5  · 163 reviews

SmileJet AI Audit Score for My Family Dental Townsville: 7.7/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 7/10 — Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Navdeep, Dr. Michael named. Final 8.. Price Value: 7/10 — Baseline 8: transparent and competitive treatment costs. Final 7.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Navdeep; Partners with leading laboratories for high-quality restorations. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.

SmileJet AI Audit

7.7 /10

Confidence

● High

Audited 25 May 2026

Authenticity

8

Treatment Quality

7

Cleanliness

8

Team

8

Price Value

7

Tourist Suitability

8

"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."

Highlights

  • Led by experienced dental specialists including Dr. Navdeep
  • Partners with leading laboratories for high-quality restorations

Score Breakdown

Authenticity
8

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment Quality
7

Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.

Cleanliness
8

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team
8

Baseline 8: dentist Dr. Navdeep, Dr. Michael named. Final 8.

Price Value
7

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist Suitability
8

Baseline 8: tourist support offered. Final 8.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose My Family Dental Townsville in Townsville?

My Family Dental Townsville is a multi-location family dental practice with over 30 years of experience serving Townsville and North Queensland communities.

My Family Dental Townsville is a well-established family dental practice serving Townsville, Queensland, Australia, with over 30 years of experience in providing quality dental care. Operating from multiple convenient locations across North Queensland, including Townsville's Bohle Plains and Kirwan suburbs, My Family Dental Townsville has become a trusted provider for families and individuals throughout the region. The practice's long-standing commitment to comprehensive, patient-centred dental care has established My Family Dental Townsville as a cornerstone of dental health in Townsville and surrounding communities.

My Family Dental Townsville in Queensland offers comprehensive general, children's, and cosmetic dentistry services designed to meet the diverse needs of families. With experienced dentists including Dr Michael Chu and Dr Tony McClelland, My Family Dental Townsville combines advanced technology with proven treatment methods to deliver high-quality results. The clinic's family-focused approach ensures that My Family Dental Townsville provides comfortable, accessible dental care for patients from childhood through adulthood. The practice's multi-location presence across Townsville and North Queensland demonstrates its commitment to serving broad patient communities.

Treatments & Specialties

My Family Dental Townsville provides comprehensive dental services spanning preventive care, general dentistry, children's dental care, and cosmetic treatments. Preventive services at My Family Dental Townsville include check-ups, professional cleanings, and dental health education focused on maintaining optimal oral hygiene. General dentistry services address restorative needs including fillings and tooth repairs. Children's dentistry at My Family Dental Townsville in Townsville is specially designed to make young patients comfortable and engaged with their dental health. Cosmetic dentistry services at My Family Dental Townsville include aesthetic treatments designed to enhance smiles. The practice's comprehensive service range ensures that My Family Dental Townsville addresses all aspects of family oral health needs throughout Queensland.

Technology & Facilities

My Family Dental Townsville operates with advanced dental technology and modern clinical facilities. The practice's investment in cutting-edge equipment reflects its commitment to contemporary dental practice standards. My Family Dental Townsville in Townsville maintains well-appointed treatment rooms and comfortable patient environments designed to reduce anxiety and enhance treatment experiences. The dual-location setup across Townsville provides convenient access to patients throughout the region. My Family Dental Townsville's facility infrastructure supports efficient, high-quality dental care delivery, with professional sterilization and safety protocols ensuring patient health and safety.

Why Choose My Family Dental Townsville in Townsville

Choosing My Family Dental Townsville means selecting a family dental practice with over 30 years of proven experience in Queensland. The clinic's family-focused philosophy ensures that My Family Dental Townsville provides comfortable, welcoming care for patients of all ages. The experienced dentist team, including Dr Michael Chu and renowned Dr Tony McClelland, brings clinical excellence and specialised expertise to My Family Dental Townsville in Townsville. The multi-location presence demonstrates My Family Dental Townsville's commitment to serving the broader Townsville community. Advanced technology combined with traditional dental values makes My Family Dental Townsville an excellent choice for families seeking comprehensive, modern dental care in Townsville.

Patient Experience

Patients visiting My Family Dental Townsville in Townsville benefit from a welcoming, family-friendly environment designed to make dental visits positive and comfortable. The practice's approach emphasises patient education and engagement, particularly for younger patients learning about dental health. My Family Dental Townsville in Queensland operates convenient hours and multiple locations to accommodate family schedules. The professional, caring team at My Family Dental Townsville prioritises patient comfort and satisfaction throughout treatment. My Family Dental Townsville's reputation for friendly service and comprehensive care ensures positive experiences that encourage lifelong dental health commitment among patients.

Location

My Family Dental Townsville operates from conveniently located clinics throughout Townsville and North Queensland. The Bohle Plains location at Unit 2, 1 Kalynda Parade, Bohle Plains, Townsville, Queensland, serves the western suburbs. The Kirwan location at Unit 2/81 Thuringowa Drive, Kirwan, Townsville, Queensland, provides convenient access to central and north Townsville areas. My Family Dental Townsville's multi-location presence throughout Townsville and North Queensland ensures that families across the region have convenient access to quality dental care. The accessible locations of My Family Dental Townsville make professional dental services readily available to Townsville residents and visitors alike.

Patient Reviews from Townsville

4.9

★ 163 reviews

D

David Nahrung

March 2026 · ★ 5

Google

Very efficient and friendly service from reception right through to dentist Tony. If I had known it was this easy, I’d have booked in 10 years ago when I should have!

A

Amaliya Davies-Scherer

March 2026 · ★ 5

Google

Nice practice. Receptionist (Maddie) who was also the dental assistant was very friendly, helpful and efficient. Would recommend.

C

Connor Pertile

March 2026 · ★ 5

Google

Had my teeth whitened, very happy with the outcome, lovely friendly staff. Will be going back again for a check up. Highly recommend

T

thomas menamparampan

March 2026 · ★ 5

Google

Dr. Navdeep has been amazing, we did a full family check up and some filling and cleaning . Great experience overall

N

Neeti Singh

March 2026 · ★ 5

Google

Best dentist in Townsville. Kim was amazing to deal with over the phone. Helped me with my anxiety. The whole team was so friendly and me feel at ease. They made me a coffee too which was a bonus! Highly recommend

K

K d

March 2026 · ★ 5

Google

I have been going to this practice all my life and have never had any issues whatsoever. Great service and great people.

R

Ray Clitheroe

March 2026 · ★ 5

Google

Thank you to Tony and The Team from Ray and Judy, for keeping our ageing teeth healthy! It is the gentle attention to detail I admire most, identifying and fixing the small problems before they become "pains in the wallet". Judy and I were referred to Tony by friends who are also Tony's patients and we do the same. Thank you again.

J

Jessica Elliott

March 2026 · ★ 5

Google

Caring dentists and wonderful receptionists that make you feel welcome!

G

Gordon Stokes

March 2026 · ★ 5

Google

My wife and I are very thankful to the welcoming and friendly staff. We always enjoy the gentle treatment provided by their highly skilled dentists, and we highly recommend them for all your dental needs. Regards, Gordon & Simone.

J

Jess Hansen

March 2026 · ★ 5

Google

Tony and Don have been nothing but outstanding. Couldn’t recommend them highly enough.

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★ 4.9 (163 reviews)