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star 4.9 (180 reviews)

North Queensland Family Dental

location_on 2/132-134 Ross River Rd · Townsville, Australia

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Why Choose North Queensland Family Dental in Townsville?

North Queensland Family Dental is a QIP-accredited premium cosmetic and family dental clinic in Townsville, Queensland, Australia. As Townsville's exclusive Platinum Elite Invisalign Provider, the clinic specializes in porcelain veneers, dental implants, CEREC same-day restorations, and digitally guided surgery for patients seeking advanced cosmetic and restorative dental outcomes.

North Queensland Family Dental is a premium cosmetic and advanced dental clinic located in Townsville, Queensland, Australia. Established to bring cutting-edge dental technology and genuine patient-first care to North Queensland, the practice holds QIP accreditation for quality and safety standards and carries the distinction of being Townsville's exclusive Platinum Elite Invisalign Provider, the highest tier of Invisalign certification available. The clinic serves local families, adults seeking aesthetic improvement, and patients from across the broader North Queensland region.

Why Choose North Queensland Family Dental

North Queensland Family Dental occupies a clear premium position within Townsville's dental market, anchored by several verifiable differentiators. Its QIP accreditation reflects independently audited quality and safety standards that go beyond baseline regulatory requirements. The clinic's Platinum Elite Invisalign Provider status places it in the top tier of Invisalign providers in Australia, indicating a high volume of treated cases and advanced clinical expertise in clear aligner therapy. The technology stack is equally notable: CEREC same-day crown fabrication3D i-CAT imaging, and digitally guided implant surgery are integrated into everyday clinical workflows. The team also includes dedicated dental hygienists and an oral health therapist, supporting a preventive care model alongside complex restorative and cosmetic treatment. A dedicated program for anxious patients ensures that individuals with dental anxiety can access care in a supportive, managed environment.

Treatments and Specialties

The clinic's treatment menu covers a wide range of cosmetic and general dental needs. Porcelain veneers and composite bonding are cornerstone cosmetic offerings, with before-and-after case results documented in the clinic's Smile Gallery. Invisalign clear aligner therapy is delivered at Platinum Elite level for adults and teens, supported by in-house interceptive orthodontics for younger patients. Dental implants are planned using 3D i-CAT imaging and placed using digitally guided surgical protocols. CEREC same-day crowns and fillings eliminate multi-visit restorations. Additional services include professional teeth whiteningadvanced denture solutionsroot canal treatmentgum disease therapyTMJ and jaw pain treatmentmouthguardschildren's dentistry, and snoring and sleep apnoea management using SomnoMed precision-fit devices.

Team and Credentials

The clinical team at North Queensland Family Dental is led by Dr Matthew Lombardi and Dr Declan Collins, supported by dentists Mitchell Rae and Dr Stella Oh. Patient reviews specifically highlight the skill and communication of Drs Lombardi and Collins in implant and complex restorative cases. The hygiene and preventive care team includes hygienists Monica McCabe and Brittany Hutchinson, and oral health therapist Lizzie Giesen. The practice maintains ongoing continuing education for all clinical staff to keep pace with advances in cosmetic and restorative dentistry.

Facilities and Technology

The Townsville practice is equipped with CEREC same-day crown and restoration technology3D i-CAT cone beam imaging for implant and orthodontic planning, digital x-rays producing up to 90% less radiation than conventional radiography, intraoral cameras for patient education and precise diagnosis, and soft tissue lasers for minimally invasive gum procedures. An iTero Element 5D scanner supports Invisalign case planning and near-infrared imaging for interproximal caries detection.

International and Regional Patient Services

North Queensland Family Dental primarily serves the Townsville metropolitan area and surrounding North Queensland communities. The clinic's advanced technology suite, including digitally guided implant surgery and Platinum Elite Invisalign capability, attracts patients from regional Queensland who travel to Townsville for treatments not available closer to home. The practice offers an online booking system and an enquiry channel for patients planning ahead from outside the city.

Location and Access

North Queensland Family Dental is located in Townsville, Queensland, Australia. The clinic is open Monday to Thursday 8:00am to 5:00pm and Friday 8:00am to 12:00pm. Online appointments can be booked directly through the practice website at northqueenslandfamilydental.com.au.

Patient Reviews from Townsville

4.9

★ 180 reviews

S

silly bets

March 2026 · ★ 5

Great service. Very helpful and understanding. I have been going here for years and and have no plans to go anywhere else.

J

Jessica Omdahl

March 2026 · ★ 5

Dr Lombardi and the whole team are to be commended on their consummate delivery of dental services. In the time I have been visiting them, there is absolutely nothing I could fault. The practice is clean but inviting, the staff professional …

L

Lawrence Frame

March 2026 · ★ 5

Having been nervous of dentists for many years, I have avoided necessary treatment. Unfortunately, having left a much needed extraction well past when it should have been removed I was forced to seek treatment. From the time I entered North …

L

lynene mlevin

March 2026 · ★ 5

Efficient and pain free procedure for me. Got a phone call to say they were finished with the patient early and would I like to come in earlier. Great to have the choice.

A

Anna Maree Lollo

March 2026 · ★ 5

Recently went to Nth Qld family dental to have my front teeth fixed, prior to my upcoming wedding. Dr Collins was amazing. I was very nervous as I haven’t had dental work in a long time. He reassured me that it wouldn’t hurt, and it didn’t. The needle I remembered is no longer. In its place is another device that does the same job, but without any pain or discomfort , just some beeping noises. Amazing. Dr Collins restored my two front teeth and two each side of them. They look absolutely sensational. Restored my confidence knowing I could smile at my wedding and not be worried about the appearance of my teeth. All the girls are wonderful at Nth Qld Family Dental, nurses, hygienists and ladies at reception. Helen is brilliant, helpful, friendly and accomodating, couldn’t recommend this practice more. They really are the best!! Thanks for making my wedding day extra special. From a very happy patient who will be back

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Nadia Hinschen

March 2026 · ★ 5

Amazingly kind and patient staff. Very, very professional and an awesome experience for those of us who detest going to the dentist. Highly recommend.

J

Jason Stjernqvist

March 2026 · ★ 5

Mel is the best hygienist! She’s thorough, gentle, and always makes the experience comfortable. I trust her completely for my cleanings—no one compares to her! Highly recommend!

D

Don Matthews

March 2026 · ★ 5

I attended NQ Family Dental recently for a broken tooth. They fitted me in at short notice and at my first appointment they assessed and advised options for the tooth then provided temporary treatment until the long term treatment can be completed. Dr Stella and assistant Jasmine were highly professional, skilled but still very personable.

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Karsten Schneider

March 2026 · ★ 5

I was well looked after, all procedures undertaken were well explained in advance. Thank you

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Susanne Powell

March 2026 · ★ 5

I recently attended at North Queensland Family Dental and have reviewed Dr Stella but also would like to review the Dental Assistant Jess because the dental assistant have a big impact on the overall experience and professionalism of the clinic. Jess did an amazing job and was efficient and made sure all my needs were met. Jess made sure I was comfortable and was knowledgeable in providing all information and equipment as required by the dentist. Jess was also very pleasant and helped make my day at the dentist a good one! Thanks Jess.

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★ 4.9 (180 reviews)

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