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My Auris Dental Clinic

11BIS Nguyễn Gia Thiều, Ho Chi Minh City, Vietnam

Last audited May 2026 By SmileJet Audit Team How we audit →
AI Audit 3.5/10 4.6/5  · 129 reviews

SmileJet AI Audit Score for My Auris Dental Clinic: 3.5/10 overall. Authenticity: 4/10 — Baseline 7: est. 2012, District 3 HCMC, website exists. -2 Sophie Pham 1-star review appears twice identically (Medium manipulation — same reviewer, same content, different review IDs). -1 doctor without gloves or name tag documented in detailed 1-star complaint. Final 4.. Treatment Quality: 3/10 — Baseline 6: aesthetic dental focus since 2012. -2 documented biological width violation — teeth ground below gum line causing gingivitis requiring porcelain crown removal (Medium clinical failure, patient Vân Hồng). -1 defective denture with large hole; teeth not fitting; 4+ return visits for incomplete corrections (Light). Final 3.. Cleanliness: 5/10 — Baseline 6: -1 male doctor observed without gloves documented in detailed complaint. Final 5.. Team: 3/10 — Doctors not named or credentialed in any public source. One doctor reportedly admitted inability to perform implants while clinic advertises them. Final 3.. Price Value: 3/10 — No published price list. Patient paid 50% deposit for defective product and lost it. Final 3.. Tourist Suitability: 3/10 — HCMC hub. Actively targets overseas Vietnamese (Viet Kieu) via social media per multiple 1-star reviewers. Multiple serious quality complaints from diaspora patients traveling back to Vietnam. Final 3.. Summary: My Auris Dental has multiple serious quality signals: a duplicate 1-star review (manipulation), a documented biological width violation causing gingivitis requiring crown removal, a defective denture with quality control failures, and a doctor observed without gloves. One doctor admitted inability to perform implants despite clinic advertising them. Not recommended for international patients. Key strengths: Established 2012, District 3 HCMC location. Points to note: Duplicate 1-star review: Sophie Pham review appears twice with identical content (Medium manipulation signal); Biological width violation: teeth ground below gum line causing gingivitis, requiring crown removal (clinical failure); Doctor observed without gloves and without name tag; Doctor admitted to not knowing how to perform implants while clinic advertises implant services; Defective denture with large hole; patient lost 50% deposit on unusable product; Multiple complaints of targeting and poor outcomes for overseas Vietnamese patients. Confidence: Medium. Based on 50 reviews and 1 sources. Audited 04 May 2026.

SmileJet AI Audit

3.5 /10

Confidence

● Medium

Audited 04 May 2026

Authenticity

4

Treatment Quality

3

Cleanliness

5

Team

3

Price Value

3

Tourist Suitability

3

"My Auris Dental has multiple serious quality signals: a duplicate 1-star review (manipulation), a documented biological width violation causing gingivitis requiring crown removal, a defective denture with quality control failures, and a doctor observed without gloves. One doctor admitted inability to perform implants despite clinic advertising them. Not recommended for international patients."

Highlights

  • Established 2012, District 3 HCMC location

Watch out for

  • Duplicate 1-star review: Sophie Pham review appears twice with identical content (Medium manipulation signal)
  • Biological width violation: teeth ground below gum line causing gingivitis, requiring crown removal (clinical failure)
  • Doctor observed without gloves and without name tag
  • Doctor admitted to not knowing how to perform implants while clinic advertises implant services
  • Defective denture with large hole; patient lost 50% deposit on unusable product
  • Multiple complaints of targeting and poor outcomes for overseas Vietnamese patients

Score Breakdown

Authenticity
4

Baseline 7: est. 2012, District 3 HCMC, website exists. -2 Sophie Pham 1-star review appears twice identically (Medium manipulation — same reviewer, same content, different review IDs). -1 doctor without gloves or name tag documented in detailed 1-star complaint. Final 4.

Treatment Quality
3

Baseline 6: aesthetic dental focus since 2012. -2 documented biological width violation — teeth ground below gum line causing gingivitis requiring porcelain crown removal (Medium clinical failure, patient Vân Hồng). -1 defective denture with large hole; teeth not fitting; 4+ return visits for incomplete corrections (Light). Final 3.

Cleanliness
5

Baseline 6: -1 male doctor observed without gloves documented in detailed complaint. Final 5.

Team
3

Doctors not named or credentialed in any public source. One doctor reportedly admitted inability to perform implants while clinic advertises them. Final 3.

Price Value
3

No published price list. Patient paid 50% deposit for defective product and lost it. Final 3.

Tourist Suitability
3

HCMC hub. Actively targets overseas Vietnamese (Viet Kieu) via social media per multiple 1-star reviewers. Multiple serious quality complaints from diaspora patients traveling back to Vietnam. Final 3.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose My Auris Dental Clinic in Ho Chi Minh City?

Aesthetic dental clinic in District 3, Ho Chi Minh City, specializing in smile design, veneers, implants, and crowns since 2012.

My Auris Dental Clinic (Vietnamese: Nha Khoa Tham My AURIS) is an aesthetic and cosmetic dentistry specialist located at 11 Bis Nguyen Gia Thieu, Ward 6, District 3, Ho Chi Minh City, Vietnam. Founded in 2012, the clinic has grown from a single District 3 location to a two-branch operation with an additional presence in Hanoi (Cau Giay District, opened December 2019). The practice has been recognized among the Top 50 ASEAN Strong Brands in 2022 and the Top 10 Strong Brands ASEAN in 2020, reflecting its regional visibility in the cosmetic dental sector.

Smile design and aesthetic dentistry are the core specialties of My Auris. The clinic uses a proprietary clinical framework it calls the WTS Standard (Way To Smiles), which is a structured evaluation protocol for cosmetic treatment cases. This process involves a 3D biometric smile design system that generates a digital preview of proposed outcomes before any irreversible treatment begins, allowing patients to approve the aesthetic result during the planning phase. The clinic describes itself as a pioneering provider of porcelain crown services in Vietnam.

Porcelain crowns, veneers, and laminate bonding are offered across several material tiers. Ultra-thin laminate veneers are performed with a minimal 0.3mm preparation approach to preserve natural tooth structure. Materials used include Miracen porcelain from the UK, Enlysa gemstone porcelain, Nano Ultra porcelain, and the Invy Ultra 3P system, alongside German, American, and Italian sourced ceramics. Teeth whitening and gum contouring for smile framing complete the cosmetic menu.

Dental implant services cover single-tooth, multi-tooth, and full-arch restorations. Implant systems available include Biotech, Dentium, Hiossen, SIC, JDent, and Straumann, covering the spectrum from Korean to European premium brands. 3D CBCT imaging guides implant planning and positioning. An on-site dental laboratory handles crown and prosthetic fabrication, supporting faster turnaround and closer quality control. The clinic also offers an AI-assisted dental planning platform for diagnostics and treatment visualization.

Orthodontic services include traditional metal and ceramic fixed braces as well as Invisalign and equivalent clear aligner systems. General dentistry covers scaling, composite fillings, root canal treatment, extractions including wisdom teeth, and periodontal care. The sterilization suite uses autoclave, ultrasonic, and surface disinfection protocols.

My Auris operates from 08:30 to 18:00 and can be reached by phone, WhatsApp, Zalo, or Facebook Messenger at +84 377 996 879. The clinic is active on Instagram, TikTok, YouTube, and Facebook, and publishes regular case documentation and cosmetic treatment content across these channels. The District 3 location in Ho Chi Minh City is centrally accessible, and the clinic's English-language and multilingual digital presence reflects its orientation toward both local patients and international dental tourists.

Patient Reviews from Ho Chi Minh City

4.6

★ 129 reviews

S

Sophie Pham

April 2026 · ★ 1

I don't recommend anyone come here or use any dental services. They specialize in scamming overseas Vietnamese. Be careful 🙏 All doctors and nurses are inexperienced. This is the worst service I've ever had in Vietnam. This is the worst dental clinic I've ever encountered. If there were a 0-star rating, I'd give it 0, let alone 1 star. I was recommended to have a 2-tooth removable denture made, and to return 6 months later for a 22-tooth porcelain bridge. I paid a 50% deposit, and they said I'd pay the remaining 50% the next day. When I returned on Monday to pick up the denture, it had a large hole and didn't fit properly. The doctors were evasive, shifting responsibility to others. They pressured me to pay the full amount, but I said the product was defective, didn't fit properly, and I refused to pay the remaining 50%. I also didn't have time to stay in Vietnam to get another set of dentures made. They promised to finish it in 2 days. 1. A receptionist in a black dress told me, "If you only pay 50%, then we'll split the removable dentures in half, you get half, I get half." A truly uncivilized response. The entire reception team was very rude and spoke in a vulgar, disrespectful manner. 2. I had an appointment at 8:30, but it was 9:50. The next day, I was scheduled for 3:00, but it wasn't until 4:00. They have no concept of time. The receptionist loudly said, "This is Vietnam, not a foreign country. Every hospital requires queuing." I wondered if that's how they schedule appointments for patients? 3. The male doctor wasn't wearing gloves, a doctor's coat, or a name tag, and I didn't even know his name. The male doctor even whispered to me, "If you want implants, I'll tell you to go somewhere else, don't get them done here." What????? Another woman sometimes identified herself as a doctor, sometimes as a nurse. 4. I request that the authorities check the licenses and qualifications of the doctors and nurses here. 5. When I left, they gave me a very flimsy bag, without even a box for the dentures. And the packaging had the name of a different dental clinic on it. I am so confused 😕 Luckily, I hadn't had dental implants done by them yet. The doctor even said they didn't know how to do implants, yet they dared to advertise extensively on social media. In the end, I lost my 50% deposit with an incomplete product that didn't fit my teeth.

S

Sophie Pham

April 2026 · ★ 1

The worst dental clinic I have ever been to. If there was a 0 star, I would give it, let alone one. I was introduced to a 2-tooth denture, then 6 months later I came back to get a porcelain bridge for 22 teeth. I paid a 50% deposit, they said I would pay 50% the next day. The second day I came back to get the denture, it had a big hole, the teeth did not fit together, the doctors avoided me, avoided me, and pushed the responsibility to this person or that person. They forced me to pay the full amount, I said the product was broken, the teeth did not fit together, I did not agree to pay the remaining 50%. I also did not have time to stay in Vietnam to make another set of dentures. They promised me it would be done in 2 days. 1. A receptionist in black (pregnant) told me, "If you only pay 50%, then break the denture in half, you get half, I get half." What an uncultured answer. The entire receptionist group had a very rude attitude and spoke like a market place, with low qualifications. 2. Appointment at 8:30, 9:50. The next day appointment at 3:00, 4:00. They have no concept of time. The receptionist loudly said "This is Vietnam, not abroad. You have to queue at any hospital". I wondered, is that how they schedule appointments for customers? 3. The male doctor did not wear gloves, did not wear a doctor's coat and had a name tag and I did not know his name. The male doctor also whispered to me "if you want to do implants, I will tell you to go somewhere else, don't do them here". What????? Another woman sometimes claimed to be a doctor, sometimes a nurse. 4. Request the authorities to check the licenses and qualifications of the doctors and nurses here. 5. When I returned, they gave me a very simple bag, without even a box to hold the dentures. And on the package was the name of another dental clinic. I am so confused 😕 Luckily I haven't done implants with them yet. The doctor even said he doesn't know how to do implants, but they dare to advertise loudly on social media. In the end, I lost 50% deposit with an incomplete product. I DON'T RECOMMEND ANYONE TO COME HERE AND DO ANY DENTAL SERVICES. THEY SPECIALIZE IN SCAMMING VIET KIEU. BE CAREFUL 🙏

V

Vân Hồng

April 2026 · ★ 1

Dental clinics all hire QC artists with no idea about their skills, but I've been to 2-3 clinics and all the doctors said that the teeth were ground down too much below the gum line (violating the biological line), causing gingivitis and having to remove the porcelain crowns, which costs money, and redoing new teeth. When the front is finished, the back is too thick and food will get stuck. The important thing is that after finishing, the bite is much more open than the original!!! at that time was still foolish but now discovered it REGRET FOR HAVING PORCELAIN TEETH HERE THERE IS NOTHING BETTER THAN REAL TEETH, young people with good teeth should keep them, once they are ground down they will never be the same again haizzz... anyway in a few years you will have to spend tens of millions to make a new set, you can't keep porcelain teeth for life, I hope your real teeth are still strong

B

Bảo Gia

April 2026 · ★ 2

The advertisement is so grand and splendid, but when I got it done, I had to go 4 times to get it done. My teeth were not beautiful quickly, and the treatment was not beautiful either. Every time I went, it was from morning to afternoon. It wasn't that there were many customers, but the teeth couldn't be fixed. Going back and forth was very tiring and painful. In general, whoever gets it done should research carefully, but I regret coming here.

Y

Yen Pham

April 2026 · ★ 4

Good service, dedicated staff. However, there are some who are not considerate to gullible customers. If you are afraid of pain, you should ask for a numbing layer before the actual injection. In the morning, there is a serious shortage of staff and dental rooms, ONE doctor can be sent to 5 dental cases at the same time.

N

Nguyệt Tâm Nguyễn Hồng

April 2026 · ★ 5

The doctors and consultants at the dental clinic are very enthusiastic and lovely ❤️❤️

L

Linh Đỗ

April 2026 · ★ 5

The dental service is excellent; I trust their service as a loyal customer.

X

Xuân Hiển

April 2026 · ★ 5

This place is great, the dental work is very comfortable.

D

Daniel

April 2026 · ★ 5

Very good experience, attentive, enthusiastic and dedicated service, I will definitely come back to experience regularly

P

pz diemnguyen

April 2026 · ★ 5

The space is spacious and airy, and the service is quite good. The consultants are very enthusiastic, and you can book an appointment in advance for convenience. They offer a full range of services, from cosmetic dental veneers and orthodontics to various types of implants. The only drawback is the lack of parking; you have to walk to a nearby building, which is a bit inconvenient.

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★ 4.6 (129 reviews)

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