Sophie Pham
April 2026 · ★ 1
I don't recommend anyone come here or use any dental services. They specialize in scamming overseas Vietnamese. Be careful 🙏 All doctors and nurses are inexperienced. This is the worst service I've ever had in Vietnam. This is the worst dental clinic I've ever encountered. If there were a 0-star rating, I'd give it 0, let alone 1 star. I was recommended to have a 2-tooth removable denture made, and to return 6 months later for a 22-tooth porcelain bridge. I paid a 50% deposit, and they said I'd pay the remaining 50% the next day. When I returned on Monday to pick up the denture, it had a large hole and didn't fit properly. The doctors were evasive, shifting responsibility to others. They pressured me to pay the full amount, but I said the product was defective, didn't fit properly, and I refused to pay the remaining 50%. I also didn't have time to stay in Vietnam to get another set of dentures made. They promised to finish it in 2 days. 1. A receptionist in a black dress told me, "If you only pay 50%, then we'll split the removable dentures in half, you get half, I get half." A truly uncivilized response. The entire reception team was very rude and spoke in a vulgar, disrespectful manner. 2. I had an appointment at 8:30, but it was 9:50. The next day, I was scheduled for 3:00, but it wasn't until 4:00. They have no concept of time. The receptionist loudly said, "This is Vietnam, not a foreign country. Every hospital requires queuing." I wondered if that's how they schedule appointments for patients? 3. The male doctor wasn't wearing gloves, a doctor's coat, or a name tag, and I didn't even know his name. The male doctor even whispered to me, "If you want implants, I'll tell you to go somewhere else, don't get them done here." What????? Another woman sometimes identified herself as a doctor, sometimes as a nurse. 4. I request that the authorities check the licenses and qualifications of the doctors and nurses here. 5. When I left, they gave me a very flimsy bag, without even a box for the dentures. And the packaging had the name of a different dental clinic on it. I am so confused 😕 Luckily, I hadn't had dental implants done by them yet. The doctor even said they didn't know how to do implants, yet they dared to advertise extensively on social media. In the end, I lost my 50% deposit with an incomplete product that didn't fit my teeth.