SmileJet

Patients

Reviews of Maximilian Dental Center.

Surabaya, Indonesia. 173 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

8.0 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: High

Last written 25 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. William, Dr. Melissa named. Final 8.

Price value

8/10

Baseline 8: transparent and competitive pricing. Final 8.

Tourist suitability

8/10

Baseline 8: tourist support confirmed. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. William
  • Uses high-quality materials including Porcelain
  • Provides solid support for international patients

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

5.0

out of 5, from 173 reviews

5 170
4 1
3 1
2 0
1 1
Mae Tidula via Google 5.0 out of 5
The staff are very accommodating. I felt welcomed by the time I entered the clinic. The place is spotless, and the location is easily accessible. The view outside gives off that homey atmosphere since it's in a quiet neighborhood. I also appreciate Dr. Cindra, the dentist. She frequently inquires if I am feeling any discomfort. She's nice and kind. 😊
Reply from the clinic

Thank you for your visit and honest review Mrs. Mae. Please kindly message us if there is any we could do to improve our service quality via www.bit.ly/maximiliandental . Happy New Year 2024.

Griffin Thu via Google 5.0 out of 5
i pull my teeth here with Dr. William Santoso and everything is perfect. it's fast, the doctors are professional. I don't even have anything to complain! They even let me bring my traumatizing tooth home 😀🫶 …
Reply from the clinic

Thank you for your visit and honest review Mr. Griffin. Please kindly message us if there is any we could do to improve our service quality via www.bit.ly/maximiliandental . Happy New Year 2024.

Bonaventura Travel Nusantara via Google 5.0 out of 5
The doctor and staff were friendly... The explanations regarding dental issues were detailed. They also provided a referral for photos... Thank you, Dr. Dien.
Reply from the clinic

Thank you for your visit and review. If you have any suggestions for improving our service, please share them at www.bit.ly/maximiliandental. Happy New Year 2024.

Mouza 2690 via Google 5.0 out of 5
The price is commensurate with the results, and the comprehensive and sophisticated equipment is top-notch. Thank you to Dr. Dien and her nurses. Top notch 🫶🫶 …
AM youtubechannel via Google 5.0 out of 5
A comfortable dental clinic with friendly service and excellent explanations. The tartar removal treatment was also comfortable. Thank you, Dentist Dien, and the nurses on duty. 👍👍 …
Reply from the clinic

Thank you for your visit and review. If you have any suggestions for improving our service, please share them at www.bit.ly/maximiliandental. Happy New Year!

Felix Andrian Prihatono (Felix) via Google 5.0 out of 5
The place is clean, the service is good, and the doctor is patient and kind. Wisdom tooth extraction. Dr. Olivier Maron
Reply from the clinic

Thank you, Mr. Felix, for your trust in our services and for your review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental. We hope you get well soon, sir.

Heti Majid via Google 5.0 out of 5
The dental treatment here was very enjoyable, especially since Dr. Dien was very detailed in her procedures, and Dr. Dien was also very humble. Thank you to Dr. Dien and the nurses 👍🏻 …
Reply from the clinic

Thank you, Ms. Heti, for your visit and review. Stay healthy, Ms. Heti.

Maullana Tegar Bagaskara via Google 5.0 out of 5
Very friendly service from the doctor to the other staff too, 👍🏻👍🏻👍🏻 …
Reply from the clinic

Thank you, Mr. Maulen, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Marry Lufon via Google 5.0 out of 5
This is the first time I've had a tooth filling and fallen asleep. Yes, I really fell asleep... because there was no pain at all... I just slept while I was... Thank you Doctor Cindra, Thank you Doctor Sandy, Thank you Doctor Erlina..
Reply from the clinic

Thank you, Mrs. Marry, for the trust you and your family have placed in us to make Tim Maximilian Dental Center a family referral dental clinic. If you have any suggestions that can improve the quality of our services, please submit them directly via www.bit.ly/maximiliandental

Nike via Google 5.0 out of 5
Thank you, Dr. Dien, for the excellent and informative service. The procedure didn't hurt at all. The admin and nurses were also friendly. Continued success.
Reply from the clinic

Thank you, Ms. Nike, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

hervita putri via Google 5.0 out of 5
dr dien verry informative, detail and super nice. All experiences with Maximilian is top notch
Reply from the clinic

Thank you, Hervita, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

antonius doddy via Google 5.0 out of 5
A reliable dentist. The service is excellent and professional, and the results are excellent and satisfying. It's definitely worth the effort.
Reply from the clinic

Thank you, Mr. Doddy, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Alma via Google 5.0 out of 5
When I was in Surabaya, my cavity was recurring and really bothering me, I immediately searched on Google for a dental clinic in Surabaya and found Maximilian because it had the highest rating on Google. The service was really good, from the admin, staff, and Dr. Dien, who were very friendly and helpful. The room was also clean and cool. Even the treatment, which I thought would be painful, turned…
Read the rest of this review

out not to be, especially since I have a low pain tolerance. Good job to everyone, especially Dr. Dien. Thank you, doctor 🥰 Oh yeah, one more thing, I thought it would be expensive, but it turned out not to be. It was really worth it, in fact, it was very different from treatments in the Jabodetabek area. ❤️ Hopefully, the next time I come to Surabaya, I will come here for treatment 💕💕

Reply from the clinic

Thank you, Ms. Rahma, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental. Get well soon!

Tama Putra via Google 5.0 out of 5
The doctor and front desk staff are friendly. The doctor is super nice and generous with his knowledge about dentistry and dental care. Highly recommended!
Reply from the clinic

Thank you, Tama, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Antoine Levasseur via Google 5.0 out of 5
Excellent dentist and his team! Perfect, I highly recommend him; he restored my faith in the profession. Efficient, calm, and punctual. Top-notch! Thank you so much, Dr. William. Terimakasih 🙏 …
Reply from the clinic

Thank you Mr. Antoine trusting our dental services and giving us honest review. An honour for us handling expat patient. Please kindly share your personal experience if there any suggest to improvement our service quality via www.bit.ly/maximiliandental . Merci

Rizky AS via Google 5.0 out of 5
The best Dental Center for dental care.. the doctors, nurses and admin are patient and informative.. the place is clean and comfortable.
Reply from the clinic

Thank you, Mr. Rizky, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Tania Cheryl via Google 4.0 out of 5
Overall experience was good, doctor is very patient and he explained well about my problem.
Reply from the clinic

Thank you Ms. Tania trusting our dental services and honest review. We are glad found and handle your previous dental problems. Please kindly share your personal experience if there any suggest to improvement our service quality via www.bit.ly/maximiliandental

Retnaning Safitri via Google 5.0 out of 5
Buaagguusss…, the best experience compared to the others. Especially Dr. William Adi Santoso is the beesssttt….. MAXIMILIAN isss tthhhheee beeeessstttt…….
Reply from the clinic

Thank you, Ms. Safitri, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Ridho Aflah Bekti via Google 5.0 out of 5
Best service. Comfortable place. The cleaning process is very calm, but the results are maximal! Next time I plan to bring my family here too, so highly recommended. Good luck and keep moving forward, Maximilian🥰🥳 …
Reply from the clinic

Thank you Mr Ridho for agreeing to come all the way from Gresik to visit and provide a review. If there are suggestions and criticism that can improve the quality of our services, please submit them directly via www.bit.ly/maximiliadental Always healthy, Mr Ridho

RIScarlet via Google 5.0 out of 5
The service was efficient, and the medical staff explained the medical options well. Thank you.
Reply from the clinic

Thank you, Rizqi, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Prita Ashma via Google 5.0 out of 5
First scaling, it turns out it's not that scary, the admin is friendly, thank you also to Dr. William and the very friendly crew
Reply from the clinic

Thank you, Prima, for your visit and review. If you have any suggestions for improving our service, please share them directly at www.bit.ly/maximiliandental.

Shevi Alifia Zulmaliyana via Google 5.0 out of 5
My first visit was for scaling with Dr. Rudi. The doctor was friendly, informative, and patiently explained all the patient's questions. The location is comfortable and the services are comprehensive. Highly recommended for dental care.
Reply from the clinic

Thank you, Ms. Shevi, for your visit and review. If you have any suggestions for improving our service, please share them at www.bit.ly/maximiliandental.

Widya Prabawa via Google 5.0 out of 5
My first attempt at scaling was with Dr. William, who was professional and friendly. The scaling was clean and painless.
Reply from the clinic

Thank you for your visit and review. If you have any suggestions for improving our service, please share them at www.bit.ly/maximiliandental

Rizki Matta Handayani via Google 5.0 out of 5
Very friendly service, competent doctor, and easy to discuss. Highly recommended.
Reply from the clinic

Thank you, Mr. Rizki, for your visit and review. If you have any suggestions for improving our service, please let us know at www.bit.ly/maximiliandental.

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