SmileJet
Confidential โ€” for patient review

Lumino Mount Eden Village | Lumino The Dentists

520 Mount Eden Rd, Auckland, New Zealand

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.6/5  · 56 reviews

Why Choose Lumino Mount Eden Village | Lumino The Dentists in Auckland?

Lumino Mount Eden Village is a historic dental practice serving Mount Eden since 1911, with a team including 30-year veteran Dr. Michael Burns. They offer comprehensive dental care with specialist access and a warm, personalized approach.

Lumino Mount Eden Village is one of Auckland's most historic dental practices, located at 520 Mount Eden Road in the heart of Mount Eden, New Zealand. With a remarkable heritage spanning since 1911, Lumino Mount Eden Village has continuously served the Mount Eden community through over a century of dental care. The practice features an exceptional team including Dr. Michael Burns, one of the longest-serving dentists in the Mount Eden area with 30 years of experience at Lumino Mount Eden Village, alongside contemporary practitioners Dr. Tisha Yang, Dr. Nate Chong, and Dr. Sahar Dadbakhsh. This combination of established heritage and modern expertise distinguishes Lumino Mount Eden Village in Auckland's competitive dental market.

Lumino Mount Eden Village is known for a warm, personalized approach to dental care where staff know most patients by name. This genuine human connection, combined with commitment to professional excellence, makes Lumino Mount Eden Village feel like a trusted neighborhood dentist rather than an impersonal commercial practice. The clinic is WINZ-registered and ACC-accredited, ensuring government-subsidized dental care is accessible to eligible patients in Auckland. Flexible payment options including Afterpay and interest-free Q Card financing remove financial barriers to treatment at Lumino Mount Eden Village.

Treatments & Specialties

Lumino Mount Eden Village provides comprehensive general dentistry services including regular checkups, professional hygiene cleanings, digital X-rays, and routine fillings. Emergency dental care addresses acute pain and urgent issues affecting patients throughout Auckland. Root canal treatment is available to preserve infected teeth, and the clinic handles extractions including wisdom tooth removal. Sedation dentistry options make complex procedures comfortable for anxious patients at Lumino Mount Eden Village.

Cosmetic dentistry at Lumino Mount Eden Village includes professional teeth whitening, porcelain and composite veneers, and crowns and bridges for smile enhancement and tooth restoration. Clear aligner treatment using Invisalign and traditional braces provide orthodontic correction options. Advanced services including dental implants for tooth replacement, custom dentures, TMJ treatment for jaw disorders, and sleep apnea appliances demonstrate the comprehensive scope at Lumino Mount Eden Village. Access to specialist practitioners in endodontics, oral surgery, orthodontics, pediatric dentistry, periodontology, and prosthodontics ensures complex cases receive expert care at Lumino Mount Eden Village.

Technology & Facilities

Lumino Mount Eden Village combines modern dental technology with facilities designed for patient comfort and clinical precision. Digital X-rays provide diagnostic imaging with minimal radiation exposure. Sedation options at Lumino Mount Eden Village allow anxious patients to undergo treatment comfortably. The contemporary equipment and clinical expertise of the team ensure successful outcomes across general, cosmetic, and surgical procedures. The warm, welcoming environment at Lumino Mount Eden Village reflects a century of community service and genuine care for patient wellbeing.

Why Choose Lumino Mount Eden Village in Auckland

Lumino Mount Eden Village stands out in Auckland's dental market for unique reasons grounded in its exceptional heritage and people. The 113-year history since 1911 of serving Mount Eden represents unparalleled continuity of care and deep community connection. Dr. Michael Burns' 30 years at Lumino Mount Eden Village exemplifies the long-term commitment of the team to patient relationships and clinical excellence. The warm, personalized approach where staff know patients by name distinguishes Lumino Mount Eden Village from larger, impersonal dental chains.

WINZ registration and ACC accreditation at Lumino Mount Eden Village make quality dentistry accessible to patients relying on government dental funding. The $99 new patient checkup special removes financial barriers to initial care. Flexible payment through Afterpay and interest-free Q Card financing ensures treatment is affordable regardless of financial situation. Access to specialized practitioners means complex cases receive expert care at Lumino Mount Eden Village. For Mount Eden residents seeking a dentist with deep community roots, genuine personal connection, and proven clinical excellence, Lumino Mount Eden Village offers an exceptional choice.

Patient Experience

At Lumino Mount Eden Village, the patient experience emphasizes warmth, accessibility, and professional care. Hours from 8:30 AM to 5:30 PM Monday through Thursday and 8:30 AM to 4:00 PM Friday at Lumino Mount Eden Village accommodate diverse schedules. The welcoming staff at Lumino Mount Eden Village greet patients warmly and maintain personal relationships with regular patients. Online booking streamlines appointment scheduling. For children, Lumino Mount Eden Village offers pediatric dentistry with specialized approaches ensuring positive experiences.

From initial consultation through complex cosmetic or surgical procedures, patients at Lumino Mount Eden Village experience professional clinical care combined with genuine human attention. Sedation options for anxious patients ensure complex procedures are comfortable. The transparent treatment planning at Lumino Mount Eden Village helps patients understand their options. The combination of 113 years of heritage, experienced practitioners like Dr. Michael Burns, warm personalized care, and modern clinical capabilities make Lumino Mount Eden Village a trusted dental home for families throughout Mount Eden and surrounding Auckland areas.

Location

Lumino Mount Eden Village is conveniently located at 520 Mount Eden Road in the heart of Mount Eden, Auckland, New Zealand. The Mount Eden village location provides excellent access for residents of Mount Eden, Eden Valley, and surrounding central Auckland suburbs. Being in the heart of Mount Eden's vibrant village shopping and community district, Lumino Mount Eden Village is easily accessible with nearby parking and public transport. The established presence in Mount Eden for over a century makes Lumino Mount Eden Village a familiar, trusted part of the community.

Patient Reviews from Auckland

4.6

โ˜… 56 reviews

G

GeeJay

March 2026 ยท โ˜… 5

As a 76yr old with a dental phobia, having to changing dentists due to shifting and no longer driving I was full of apprehension. Dr Nate and his assistant were respectful of this anxiety. They were professional, gave detailed explanations and I have already recommended Dr Nate to other village residents. Am so relieved to have found such a good local dentist. Even better service than my previous trusted professional.

H

Heather Wade

March 2026 ยท โ˜… 5

Although I had a routine appt booked for early the following week I suddenly started to experience quite severe pain in my gum and tooth. I rang and asked for an urgent appointment as I was worried with the weekend coming up and the pain was increasing I was offered an appointment that same day (probably in the dentistโ€™s afternoon tea break !! ) which I gratefully accepted X-rays taken and antibiotics and pain killers organised. I was reassured and a follow up organised.

C

Chris & Neil Hopkins

March 2026 ยท โ˜… 5

Love Lumino Mt Eden dentist. Well, as much as you can love going to the dentist! Professional and up to date with current practices. Great staff too. Iโ€™ve been going to Mike for about 30 years and heโ€™s looked after my teeth brilliantly. Smart building and easy parking. Will definitely continue to go there.

R

ross mccallum

March 2026 ยท โ˜… 5

A very professional and efficient dental practice. Staff are very experienced and knowledgeable, a great team. Would highly recommend.

Clinic response ():

Response from the owner a month agoThanks so much for sharing your experience, Ross

N

Nadine Rubin Nathan

March 2026 ยท โ˜… 5

Dr Sahar Dadbaksh is a wonderful dentist - highly recommended!

D

Doreen Nowell

March 2026 ยท โ˜… 5

I had a very satisfactory dental check-up done by a Nate, who is always caring, gentle, thorough and explains what he is doing throughout the procedure. The recptionist was pleasant and helpful too.

G

george

March 2026 ยท โ˜… 1

Have cancelled my appointment twice in the space of one year and have made no attempt at reaching out to make a new booking, won't be going back.

A

Archie Fletcher

March 2026 ยท โ˜… 1

This is a review for the service last year when I had a check up, X ray and clean up done. Previously, I was a Lumino customer at a smaller town when I loved further down south, and the pricings have been affordable with a welcoming reception and dentistry. Let me start with the good before I explain why this is rated one star. First of, dentists and team when I came in have been very welcoming. Last year in 2024 (I believe it was around June or May), the Asian lady who checked me and did the X ray up was lovely. She asked me if I like to have cleaning done, I said yes. All was well. Here's the bad part and why it put me off from coming back ever again, hence the one star rating. From beginning to after my dentist appointment, your receptionist lady was not welcoming at all, she looked miserable. No hello, no how are you, just looked up at me from her phone use like a teenage girl who is distracted by a phone, as if waiting until I say something and just my appointment, gave me the form to write down, and that was that - really not what a customer wants to come in to being the first thing to see and experience. I value good first impressions of businesses, unfortunately the worst thing was, when I finished and was about to pay she did not tell me the price at all, sure maybe I should've asked but I didn't think of it because it was under $200 back in a small town at another Lumino, plus doctor's there increased price range along with other places being small towns struggled with businesses out there, and yeah she just turned on the EFTPOS and it was almost $400! For just a cleaning, X ray and check up?! I was shocked, and I was like "That is very much over priced, is there any other options." And she was like I had to pay in full, I had to call someone else for help and after that all was paid but then later on found out that you guys had afterpay which I would've been able to use without disturbing a close relative! She was very rude, no apologies for any inconveniences just "pay up" attitude. Whoever this lady was around May or June last year, she was a Kiwi just like me if it ever helps but never got her name. In conclusion, as a customer first and last time I ever have my own personal business there, the reason I didn't make a review at the moment it happened because I wanted to find another dentist first, in case of risk of conflict, and now that I have my business elsewhere I am confident in sharing how I truly felt at your practice. If things are better now, that's good, but I have a more affordable place that costs under $200 for X ray, cleaning, plus a check up is free! Needless to say, bad first impression of a new dentist practice, but one of the most nicest dentists I've ever met who had my teeth done, such a shame that I've been ripped off completely and had poor customer service from your receptionist. All the best, hope things turn around but sorry to say you guys lost a customer after I left your premises last year. Good day.

Clinic response ():

Response from the owner Edited 8 months agoHi Archie, thank you for sharing your experience with us. We understand that you have had a chance to discuss and investigate this review with our Practice Manager, and we can confirm that this particular staff member is no longer a part of our team. We are very appreciative of you for taking the time to speak to us on this, and if you have any further concerns, please feel free to reach out to us again.

D

David Kao

March 2026 ยท โ˜… 5

Dr Nate Chong has been nothing but amazing. He really took the time to explain all the options. My smile now looks natural and flawless. Highly recommend!

Clinic response ():

Response from the owner 10 months agoThanks for your kind feedback about Dr Nate, we appreciate it!

J

Justin Junaid

March 2026 ยท โ˜… 5

Nate is honestly the best dentist I've ever seen. Wouldn't let anyone else touch my teeth!

Clinic response ():

Response from the owner 10 months agoThanks for the great review Justin!

Loading more reviews...
All reviews loaded

Your Safety & Quality Guarantee

Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.

Similar Clinics in Auckland

Nearby Clinics in New Zealand

Book Free Consultation

Request Sent!

We'll get back to you within 24 hours with a personalised quote.

Lumino Mount Eden Village | Lumino The Dentists

Free & no obligation. We typically respond within 24 hours.

★ 4.6 (56 reviews)

Verify on AI

Ask AI assistants about this โ€” powered by smilejet.app