Patients
Reviews of Lotus Smile International Dental.
Da Nang, Vietnam. 389 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Lotus Smile International Dental opened in 2020 and has built a strong record with foreign tourists — confirmed English service via WhatsApp, 4 named staff members, and multiple substantive multi-procedure foreign patient reviews (implants, crowns, veneers). The review pool is significantly contaminated by an SEO keyword injection cluster (~10-12 reviews) and near-duplicate templated text, which severely dents authenticity despite the genuine reviews being quite credible.
Authenticity
2/10Baseline 7: 4 named staff (Dr. Nhan, Nga, Tuyen, Trinh). -3 Heavy: ~10-12 reviews inject 'dental clinic da nang'/'best da nang dentist' keyword phrases — coordinated SEO injection cluster. -1 Light: near-duplicate root canal review (Thảoo vs Thanhhoa Ungvo, nearly identical text). -1 Light: California cosmetic dentistry template duplicated across 2 reviewers. Final 2.
Treatment quality
8/10Baseline 8: Mick — 3 implants + crowns confirmed well; Chi Nguyen — veneers + 2 implants from NZ; root canal painless (multiple); fillings + ceramic inlays; laser whitening effective (Katy McMackin). No failures reported. Final 8.
Cleanliness
8/10Baseline 8: Doron koren describes 'cozy, clean, smells good, well-maintained, luxurious'; Thanh Văn notes sterile treatment rooms and uniform attire; multiple reviewers cite modern equipment. Final 8.
Team
7/10Baseline 7: 4 staff named organically (Dr. Nhan implants, Nguyễn Kiều Nga whitening, Tuyen+Nga crowns, Trinh English consultant). English via WhatsApp confirmed. Receptionist refunded overpayment honestly (kiet Tran). Final 7.
Price value
6/10Baseline 6: K C gives specific pricing — cleaning 300,000 VND, mouth guard 5,000,000 VND. Clinic offers 0% installment plans and free CBCT scan with implants. Reviewers note affordable vs home country comparisons. Final 6.
Tourist suitability
8/10Baseline 7: Da Nang primary hub, est. 2020. No website (-1 normally), but offset by strong confirmed English: Katy McMackin (WhatsApp English, same-day), kiet Tran (all staff English), Mick (foreign tourist 3 implants), multiple Oceania/NA reviewers. Final 8.
What comes up well
- 4 named staff members including English-speaking consultant Trinh
- Confirmed English service via WhatsApp — same-day appointments available
- Multiple substantive foreign patient reviews: 3 implants, veneers+implants, laser whitening
- Specific pricing available: cleaning 300k VND, 0% installment plans
Points to weigh
- ~10-12 reviews contain SEO keyword phrases ('dental clinic da nang', 'best da nang dentist') — coordinated keyword injection campaign
- Near-duplicate root canal review text across two different reviewer names
- California cosmetic dentistry template repeated by two different reviewers
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 389 reviews
My first dental crown broke after 2 years, even though it was high-quality porcelain. When I went for a second crown under warranty, it developed an abscess 3 days later. I had to go to Vinmec Hospital for a root canal, and the dentist was terrible. I ended up losing my molar.
My veneer broke and they fixed it perfectly. Looks as good as the original one I got in Gold Coast.
Excellent!
It's amazing 🥰🥰 …
My husband and I visited this clinic this morning and found that the dental services here truly exceeded our expectations. The hospitality, courtesy, professionalism, cleanliness, and extreme hygiene …
Very professional dental clinic. If you have a prolonged treatment - they can help you with the budget splitting. Also very positive coworkers and clean environment! I can definitely recommend
Gentle cleaning, no bleeding gums afterwards. Finally found a good dental clinic near me.
Very easy and painless
Walked in and got perfect service straight away. Got two implants, highly recommend the staff and treatment
A lifesaver! I had a terrible toothache and they squeezed me in as an emergency. The best dentist Da Nang has.
A friend recommended! Went there for a bridge and a crown. Very nice clinic, the stuff was very friendly and the dentist did an amazing …
My husband got a dental implant here last month. He's eating steak again! Thanks so much, Dr. Nhan. Greetings from Texas!
Easy to find, right on Hoang Hoa Tham street. Convenient dentist near me.
Super hygiene standards. They open the tools right in front of you. Safe and clean dental clinic. Felt just like home in Wellington.
The dental work was carried out very meticulously. The doctor was extremely kind and professional, and I am very satisfied with the veneers that were done for me. Excellent value for money. Fast and professional service.
Brought my kids here for a check-up. The staff is great with children. We are a Kiwi family living here and we highly trust this place.
Took my 9 year old daughter to this Multi-Floor Dental Office to repair a filling. My daughter is usually really worried about the dentist, but they made her feel comfortable, which is something very few have been able to do. I was very …
Very good service and very friendly staff. Very professional
A warm welcome, excellent care, and all with a smile 😃 …
They don’t have painkillers, I don’t recommend. In the first part when we start I start get horrible pain and ask for painkillers they said ‘I have You paracetamol’. Paracetamol I drink every day from headache. Stupid clic and rude doctors. Go to Barcelona on clinic on Passage de Garcia. Thanks for attention. Be safe Not here
Reply from the clinic
First of all, we are very sorry that your experience was not as comfortable as expected. We would like to kindly clarify our teeth whitening procedure: during the … More
The Trained dentist was professional and answered all my questions. The trainee dentist was a bit rough and in a rush and spent too much time looking elsewhwre instead of concentrating on what she was doing. The trained dentist inspected …
Customer service. After receiving feedback and making changes.
I had a truly incredible experience at Lotus Smile Dental. If I could give more than 5 stars, I would. As an American visiting Da Nang, I decided to stop by their clinic without any appointment booked. Within 10 minutes of my arrival, I was …
Gentle dental work - reasonable cost everyone should come here 👍 …
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