SmileJet

Patients

Reviews of La Clínica Dental (Colonia Roma).

Mexico City, Mexico. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 66 reviews

5 62
4 1
3 0
2 0
1 3
Casilda Alonso via Google 5.0 out of 5
Congratulations on your kindness and attention! Thank you to Dr. Alfonso Galguera for his patience and dedication; I'm leaving with a much nicer smile and healthier teeth! Thank you
Reply from the clinic

Hello Casilda, thank you so much for sharing your experience at Clínica Dental Roma. We are delighted to hear that you received friendly service and that Dr. Alfonso treated you with patience and dedication. It is very important to us that every patient leaves with a healthier, more beautiful smile and the confidence of having received professional and well-explained treatment. We look forward to welcoming you back for your next appointment at Roma to continue caring for your smile.

Paula Gonzalez Franco via Google 5.0 out of 5
I've received excellent care at the clinic. The doctor treating me is very kind. The service is very good; I'm very scared.
Reply from the clinic

Hi Paula, thank you so much for sharing your experience. We're delighted to hear that you received excellent care and felt well supported throughout your treatment. At La Clínica Dental, we strive to ensure that every patient receives a clear assessment, a well-explained diagnosis, and professional care at every stage of their treatment. Thank you for entrusting your health and your smile to our team.

Reich G via Google 5.0 out of 5
Friendly service, clear explanation, and Dr. Aldo provides excellent care and explanations.
Reply from the clinic

Thank you for your review, Reich! We're delighted to hear that you received friendly service and clear explanations at Clínica Dental Roma (Colonia Roma, Mexico City), and that Dr. Aldo provided excellent care and explanations. 🙌🦷 We focus on well-supported diagnoses and simple communication so you can make decisions with complete confidence. We look forward to seeing you at your next appointment. ✅

Raul Martinez via Google 1.0 out of 5
Gringo Pricing at its finest by the new Foreign Dentist Ivonne Extremely Deceptive Practices - Withheld Information to Sell Unnecessary work. I feel compelled to share my experience to prevent others from falling into the same trap. This clinic engages in seriously deceptive practices, including "gringo pricing" where costs are not transparent or advertised. I was a patient here four years ago…
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ago under a previous Argentinian dentist. I paid for and received five dental implants, with the understanding I would return for the crowns. Life delayed my return, and when I tried to contact them, I found their phone number changed and the original dentist gone, now ran by a foreign female dentist named Ivonne. . During a recent consultation to finish the procedure, I mistakenly said I had four implants. The new dentist performed an exam and recommended installing a fifth implant in a spot where I already had one in addition to the crowns, and claimed another needed a costly redo. She quoted nearly $6,000 USD for this unnecessary work. When I declined the work, not even a cleaning, she sprung a surprise 900 peso "exam fee" on me. Later after getting a 2nd opinion, I understood why she refused to give me my X-rays and said her quote was "good for one month only, she knew if I had the X-rays, it would prove I already had the fifth implant. My warning to consumers: Verify Everything:Get all quotes, treatment plans, and your X-rays in writing before paying anything. Beware of Pressure:The "one-month quote" and surprise fees are pressure tactics. Second Opinions are Crucial:Always get a second opinion for major procedures, especially if a clinic's ownership and or dentists changes. This is not about a simple misunderstanding. It is a pattern of obscuring facts, denying patients their own medical records, and recommending costly, unnecessary procedures. I advise everyone to avoid this clinic at all costs. *****Americans and Canadians, avoid this place like the plague. ***** This place charged me 900 pesos for a consultation only; that really bothered me They quoted me approximately $2,000 for eight fillings and a deep cleaning. They even wanted to redo my three-year-old fillings, while other clinics confirmed they were in perfect condition. Furthermore, there was no need for an expensive deep cleaning; a basic cleaning would have sufficed. In addition, she refused to provide me with the x-rays after charging me for the simple consultation, which clearly showed I had five implants instead of four. I couldn't remember, so I told her I'd had four extractions and four implants, when she had the records from three years prior with the Argentinian dentist. She clearly saw in the x-rays and records that I had five, so she insisted I needed a fifth implant. She also mentioned that one of my implants had sunk. Instead of saying the previous dentist had placed it too close to my nose, she claimed the implant wouldn't hold and that I would need a bone graft. How ridiculous! I already have all five. Zirconia abutments and crowns were placed by another well-established clinic in Mexico, which has top reviews on Trustpilot. It was all a lie to overcharge. This Roma Dental clinic is completely dishonest and its behavior is clearly criminal. I have all the documents, photos, and screenshots of the original documents to support my claims.

Tommy via Google 1.0 out of 5
I wanted them to fix a loose bracket in my braces. They couldn't give me any information about the price upfront. Once I got there, they told me they had to do a dental exam first. "For the protocol." That's why they wanted to charge me 1600 pesos. No, thank you. Just be upfront and you'll save us all the trouble.
Irene Richter via Google 5.0 out of 5
I am from the US and travel internationally for dental care. My experience at La Clinica Dental in Colonia Roma was one of the best I have ever had. Dr. Villanueva was fluent in English and able to explain my dental options clearly (I speak no Spanish). I had 2 fillings and a dental guard done and experienced zero discomfort. No water dripping down the back of my throat, no pain with the needle…
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(didn't even feel it), and no post discomfort. The reception staff were also very kind and sweet - communication via Whatsapp was excellent.

Reply from the clinic

Irene, thank you for sharing such a detailed review. We’re truly happy that your experience at La Clínica Dental Roma (Colonia Roma, CDMX) was one of the best you’ve had—especially while traveling internationally for care. We’re glad Dr. Villanueva could explain your options clearly in English, and that your two fillings and dental guard were completed with zero discomfort. It also means a lot to hear that reception and our WhatsApp communication made everything smooth and welcoming. 🤝🦷 We look forward to your next appointment. ✅

Jean-Sebastien Gagnon via Google 5.0 out of 5
I was able to get a last-minute emergency appointment for a tooth ache. The service was impeccable, and the doctor took very good care and explained everything to me very clearly. The equipment is very up-to-date as well. I recommend this clinic without hesitation. Thank you very much for the help today.
Reply from the clinic

Jean-Sebastien, thank you for your kind words. We’re glad we could fit you in for a last-minute emergency visit for your toothache at La Clínica Dental Roma (Colonia Roma, CDMX). It’s great to hear the service felt impeccable, that the doctor explained everything clearly, and that you noticed our up-to-date equipment. 🦷🤝 We truly appreciate the recommendation—we look forward to your next appointment. ✅

Karen Piña via Google 5.0 out of 5
My experience at the clinic has been very positive! I was seen by Dr. Ivonne at the Dental Clinic and I am very satisfied with her work. The attention and detail with which she explained my entire process was excellent!
Reply from the clinic

Karen, it's so nice to read this! We're so happy that your experience at Clínica Dental Roma (Colonia Roma, Mexico City) was so positive. 😊 Thank you for highlighting Dr. Ivonne: your satisfaction with her work and the detailed way she explained your entire process is exactly what we strive for in every consultation. We look forward to seeing you at your next appointment. 🦷✨

Gilberto Vazquez via Google 5.0 out of 5
Highly recommended. Also, the receptionist in the afternoon was excellent.
Reply from the clinic

Thank you so much for your kind words, Gilberto! We're so glad to hear you received excellent service from our receptionist and that you highly recommend us. We hope to see you soon at La Clínica Dental (Colonia Roma)! 😁🦷✨

Ambrocio Velázquez López via Google 5.0 out of 5
Upon learning about La Clínica Dental (Colonia Roma, Mexico City), I didn't hesitate to visit for a dental evaluation. Their dentist performed a comprehensive treatment assessment, outlining the next steps. I began with an extraction of my upper right premolar, and we will continue until the entire treatment is complete.
Reply from the clinic

Thank you, Ambrocio! We're so glad to hear you liked our comprehensive diagnosis and have trusted us to carry out your entire treatment plan. We look forward to seeing you soon with a smile! 🦷😊

Fenix Alvarez via Google 5.0 out of 5
Excellent place, everything is very clean and the service is very friendly.
Reply from the clinic

Hi Fenix! 🎉 We're so happy to hear that your experience at La Clínica Dental was so positive. We strive to offer a pleasant environment and quality treatments, so it's wonderful to hear that we achieved that for you. Thank you for recommending us so enthusiastically; it makes us smile from ear to ear! 😁 We hope to see you soon to continue taking care of your smile. Have an amazing day! 🌟

Fede via Google 5.0 out of 5
Excellent service and attention! Everyone is friendly and professional. My treatment is going wonderfully, and I highly recommend the specialists who work there!
Reply from the clinic

Thank you so much, Fede, for your positive comment! We're glad to know that our service and care met your expectations. At La Clínica Dental, we work every day to provide our patients with the best possible experience. We truly appreciate your recommendation and trust in us. We look forward to hearing from you whenever you need us! 😊🦷

Andrea Flores via Google 5.0 out of 5
Excellent service, reasonable and fair prices. It's appreciated that they are very transparent about the costs before performing any procedure. 10/10
Reply from the clinic

Thank you, Andrea! We're so glad to hear you received such wonderful care and, above all, that you appreciated our commitment to transparency in the investment and steps of your treatment at a fair price. We look forward to seeing you again soon with a smile! 🦷😊

Enrique Garcia via Google 5.0 out of 5
Excellent service from Dr. Aldo Alejandro Legorreta. Very attentive and professional; he explains each step of the procedure in detail, which provides great peace of mind and confidence. Highly recommended.
Reply from the clinic

Enrique, thank you so much for your review. We're delighted to hear you received excellent service and that Dr. Aldo treated you professionally, explaining each step in detail to give you peace of mind and confidence at Clínica Dental Roma (Colonia Roma, Mexico City). 🤝🦷 This clear explanation, supported by an accurate diagnosis, helps ensure a smooth treatment process. We look forward to seeing you at your next appointment. ✅

Luis Rosas via Google 5.0 out of 5
Excellent service and Dr. Ivonne was very good. Highly recommended! 👏👍🏻 …
Reply from the clinic

Hi Luis! Thank you so much for your wonderful review! We're thrilled to know you enjoyed our excellent service and, especially, the care from Dr. Ivonne, who is a key member of our team. Your positive feedback and "Highly Recommended!" rating motivates us to continue working with dedication. 👏👍🏻 We hope to see you soon to continue taking care of your smile at La Clínica Dental de la Colonia Roma! 😊🦷

Lesly Alejandra Santiago Ortiz via Google 5.0 out of 5
After several bad experiences with other dentists, I developed a lot of anxiety and fear about dental treatment. Coming to this place has been a huge change for me. From the moment you walk in, the friendly reception staff helps a lot to calm your nerves; the atmosphere is relaxed, welcoming, and not at all intimidating, while still being professional and well-equipped. The facilities aren't…
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t luxurious, but they are comfortable and functional, which also contributes to a more peaceful experience. My experience with Alfonso Galguera has been very positive. From the first moment, he understood my nervousness and handled it with great sensitivity, helping me relax and feel safe. During each session, he was extremely careful and attentive; I felt supported and well cared for at all times. I am completely comfortable with him and would definitely return again and again for treatment. In addition, I love that they have a completely digital appointment system, as it makes it very easy for me to organize my appointments. I think the prices are above average, but in my case it has been worth it.

Reply from the clinic

Hi Lesly! Thank you so much for your wonderful review! We are so happy to know that we have been able to change your perception and help you overcome your anxiety and fear of dental treatment. It's fantastic to know that the friendly service at reception and our relaxed atmosphere helped you feel comfortable and safe from the very first moment. We greatly appreciate your kind words about Dr. Alfonso; we are proud to know that his sensitivity, care, and attention made you feel supported and well cared for at every appointment. We are also pleased that you find our digital scheduling system so practical for organizing your appointments. We understand your comment about the prices, and we are happy that, despite this, you feel that the value of your experience and care has been completely worthwhile. Your trust and recommendation mean a lot to us and motivate us to continue offering the highest quality care. We hope to see you soon to continue caring for your smile with the same dedication at La Clinica Dental de la Colonia Roma CDMX! 😊🦷

Marbella Hurtado Argüelles via Google 5.0 out of 5
At Clínica Dental Roma, they undoubtedly provide excellent service, from the reception staff to all the healthcare professionals who work together to provide the best dental care. I am grateful because they answered all my questions before and after my surgery. Dr. Alfonso Galguera is an excellent doctor who is attentive to the patient throughout every procedure.
Reply from the clinic

Hello Marbella! Thank you so much for your wonderful review! We are delighted to know that you received excellent service at Clínica Dental Roma, from the reception staff to the entire professional team. We are especially proud to know that we answered all your questions before and after your surgery, and that Dr. Alfonso was attentive to you at all times. Your trust and kind words motivate us to continue providing the best care. We hope to see you soon to continue taking care of your smile! 😊

Norma cruz via Google 5.0 out of 5
The implant and cleaning services I received were excellent, both from the reception staff and the dentists. Everyone was very kind. I am very satisfied with the Cozumel dental clinic.
Reply from the clinic

Hi Norma! Thank you so much for your excellent review! We're delighted to hear that the implant and cleaning services you received were excellent, and that both the reception staff and the doctors treated you so kindly. We're proud to know you were very satisfied with your experience at our clinic. Your feedback motivates us to continue working diligently to always offer the best care. We hope to see you soon to continue taking care of your smile! 😊

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