Patients
Reviews of Klinik Pergigian Dens Care Bandar Sri Permaisuri Cheras.
Kuala Lumpur, Malaysia. 285 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Dens Care Cheras is a high-volume community clinic in Kuala Lumpur led by Dr Aiman, with strong Google ratings and consistent patient praise for clear communication and gentle treatment. However, 50 out of 50 sampled reviews are 5-star with zero verified purchases and near-identical phrasing around explanation quality, which is a medium manipulation signal. Tourists seeking major restorative work should note the lack of published credentials and no advanced imaging technology confirmed.
Authenticity
5/10Baseline 6: website exists, named doctor. Deduct -2: 50 reviews all 5-star, 0 verified, heavy repetition of 'Dr Aiman explained clearly' across nearly every review. Final 5.
Treatment quality
7/10Baseline 8: multiple complex treatments confirmed (RCT+crown, veneers, whitening packages, fillings). Deduct -1: review manipulation reduces signal reliability. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite 'spotlessly clean', 'bersih', 'beautiful and clean'. No JCI cert. No sterilisation specifics. Unverified but consistent genuine-reading theme. Final 7.
Team
6/10Baseline 7: Dr Aiman named owner/director, DSA Azira and Dr Thaqif named. No formal qualifications published on website. Deduct -1: credentials unverifiable. Final 6.
Price value
7/10Baseline 7: multiple reviews confirm affordable/reasonable pricing; one mentions budget transparency from Dr Aiman. No published price list. Malaysian pricing competitive for tourists. Final 7.
Tourist suitability
6/10Baseline 7: 7-day schedule, evenings until 9:30 PM, English reviews present, one foreign tourist review. No JCI, no tourist coordinator, suburban location. Final 6.
What comes up well
- 7-day schedule with evenings until 9:30 PM suits tourists with limited time
- Dr Aiman consistently praised for patient education and gentle technique
- Confirmed treatments include root canal + crown, veneers, whitening packages
- English spoken; foreign-language patient reviews present
- Multiple branches in Cheras area indicating established operation
Points to weigh
- All 50 sampled reviews are 5-star with 0 verified; near-uniform 'explanation' language across reviews is a medium manipulation signal
- No formal qualifications or credentials published for any dentist on the website
- No published price list; suburban location with limited tourist infrastructure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 285 reviews
So far I've been with this clinic for years. Never disappointed. Thanks to Zawawi who is always ready to help, and talking on the phone is very easy. Always knows who is calling, bonus points for him. I asked for receipts for years before, Zawawi was always ready to help and gave them quickly. The best!!!!! Keep it up! Will always support this clinic. 🫰🏻
Reply from the clinic
It is truly heartwarming to receive such a loyal and enthusiastic review! We are incredibly honored that you have trusted Klinik Pergigian Dens Care for your dental health for so many years. We are especially proud of Zawawi for providing such personalized and efficient service. Recognizing our long-term patients and going the extra mile to assist with past records—like your previous receipts—is exactly the kind of dedicated care we strive for. We will be sure to pass your "bonus points" and kind words along to him! Thank you for your unwavering support and for being a part of our clinic family. Whether you are returning for orthodontic adjustments, professional whitening, or restorative crown work, we look forward to serving you for many more years to come. 🫰🏻 Best regards, Dr. Aiman, Zawawi & The Dens Care Team
Had a great experience with Dr. Aiman. He explained everything clearly and took the time to share a lot of helpful information about dental care. He was very gentle throughout the treatment and genuinely caring toward his patients, which made the whole experience comfortable and reassuring. He’s highly skilled, and the results were very satisfying. Highly recommend both Dr. Aiman and the clinic.
Reply from the clinic
We are absolutely thrilled to receive such a glowing review! Knowing that Dr. Aiman’s gentle technique and genuine care made you feel completely at ease is exactly what we strive for at Klinik Pergigian Dens Care. It’s our belief that a well-informed patient is a happy one, so we are glad you found his dental health tips and clear explanations so valuable. Whether you're visiting for restorative crown and bridge work, wisdom tooth surgery, or orthodontic consultations, our goal is to ensure you leave with both a healthy smile and total peace of mind. Beyond these procedures, we also specialize in dental implants, porcelain veneers, and professional teeth whitening. Thank you so much for your kind words and for recommending our team to others! Best regards, Dr. Aiman & The Dens Care Team
It was my first time visiting a private clinic in KL since I’m from outstation. The staff helped me secure an appointment, treated me very well, and were incredibly friendly. The dentist was great and the clinic was comfortable. I highly recommend this clinic ☺️
Reply from the clinic
It's wonderful to hear about your experience with us! We are thrilled that you found the environment at Klinik Pergigian Dens Care welcoming and comfortable. Our entire team strives to ensure every patient receives the best care, and we are so glad to know our dentist and staff were able to provide friendly and excellent service during your visit. We proudly offer services such as root canal treatment, extractions, professional whitening, and cosmetic procedures in a professional and relaxing setting. Thank you for your high recommendation! Best regards, Dr. Aiman & The Dens Care Team
I came for treatment with my husband for whitening and other procedures. The dentist and one of the staff, Zawawi were very friendly and explained again the after care at the counter. Overall the clinic is so beautiful, and the dentist and all the staff are very friendly. Highly recommend, thank you team
Reply from the clinic
It's wonderful to hear about your positive visit! We are delighted that you and your husband had such a pleasant experience at Klinik Pergigian Dens Care, particularly concerning your whitening and other procedures. We are so glad that both the dentist and our team member, Zawawi, were very friendly and took the time to clearly explain the aftercare instructions. We take pride in maintaining a beautiful clinic and ensuring all our staff are friendly and professional. Thank you for your high recommendation! We look forward to seeing you again. Best regards, Dr. Aiman & The Dens Care Team
My experience at Dens Care with Dr. Aiman was one its kind. I always had anxiety going to the dentist, but with Dr. Aiman's kind attitude towards his patients made me face my fears. Overall, the treatment felt complete with explanations with the whys and the way forwards. I truly appreciate the assistance and care they have towards their patients.
Reply from the clinic
Thank you so much for sharing your experience! We are truly honored to hear that your visit with Dr. Aiman was "one of a kind," especially since you deal with dental anxiety. It means the world to us that Dr. Aiman's kind attitude helped you face your fears and made your experience a positive one. We believe in providing not just treatment, but a comprehensive understanding, and we're delighted that you felt complete with the clear explanations, the "whys," and the way forwards. We truly appreciate you recognizing the assistance and care our team has for our patients. We look forward to continuing to provide you with a comfortable and anxiety-free experience! Best regards, Dr. Aiman & The Dens Care Team
Best dentist. 2 years ago whitening here still white until now. Smile to the ears for days. Doctor Aiman is the best. Midlane is also powerful 😅 Keep it up don't be shy …
Reply from the clinic
Thank you so much for your fantastic feedback! We are absolutely thrilled to hear that your teeth whitening results from two years ago are still bright, keeping you smiling every day! That’s wonderful news. We’re delighted that you think Dr. Aiman is the best. We’ll certainly pass along the compliment about his skills in the midlane—we appreciate the encouragement to "Keep it up and don't gibab!" At Dens Care, we pride ourselves on providing long-lasting and effective cosmetic treatments like teeth whitening, as well as essential services like scaling and dental fillings. We look forward to seeing you again for your future dental needs! Best regards, Dr. Aiman & The Dens Care Team
First time coming to this Dental Clinic, at first I was afraid ( I am terrified of dentist) but after meeting Dr. Aiman, he took his time explaining about my teeth and what needs to be done, he is very professional and honest , he won't force you to do anything until you completely understand the explanation! His technique is very gentle , I didn't feel a thing ! I am so happy and satisfied with…
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how my teeth turned out , as he did a before and after imaging! Price is worth every ringgit as the results are far beyond what I expected! I am so happy I finally found my permanent dental care with Dr. Aiman and his professional team! I will def suggest to all my friends and colleagues! Thank you Dr Aiman and the Den Care Team!
Reply from the clinic
Thank you so much for sharing your incredible experience! We are absolutely thrilled to hear that your first visit to Dens Care was such a positive one, especially since you mentioned being terrified of the dentist. We are delighted that Dr. Aiman's approach immediately put you at ease. His commitment to taking the time to explain your dental needs clearly, being professional and honest, and never forcing you into a decision is a cornerstone of our practice. It’s wonderful to know that his gentle technique resulted in you feeling nothing during the treatment! We’re so happy and satisfied that the results of your treatment—which included a before-and-after imaging—far exceeded your expectations and that you feel the price is worth every ringgit. At Dens Care, we strive to make dental care a stress-free experience. Our services, which range from detailed check-ups and pain-free scaling to fillings and cosmetic treatments, are always delivered with the utmost care and transparency. Thank you for choosing Dr. Aiman and our team as your permanent dental care provider. We truly appreciate your high recommendation to your friends and colleagues! Best regards, Dr. Aiman & The Dens Care Team
I rarely write reviews, but this time I really felt like writing because of my experience with Dr Aiman at another Dens Care. From the first time I met him, he was very calm and friendly. The way Dr Aiman explained my teeth made me feel "ohhhh I just understood". I have a problem with brittle teeth (florence). I have been going to various clinics for scaling every year, but then I went back as…
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s usual, never really understanding what was happening to my teeth. But with Dr Aiman, he takes the time to explain in detail. And he explains even simple things so that I am really clear. Not just treating, but he really wants us to understand and be able to take care of our own dental health. If anyone is looking for a dentist who is patient, explains clearly, and really cares, I would definitely recommend Dens Care. :)
Reply from the clinic
Thank you so much for taking the time to write such a wonderful review! We are truly honored to hear that your experience with Dr. Aiman at Dens Care was so exceptional that it inspired you to write about it. We are delighted that you found Dr. Aiman to be calm and friendly from the moment you met him. It’s particularly rewarding to know that his approach to explaining your dental condition—specifically your fluorosis—finally made you feel, "Oh, now I understand." We believe that patient education is just as important as the treatment itself. We know it can be frustrating to undergo routine procedures like scaling without fully understanding your specific issues. That's why Dr. Aiman is committed to taking the necessary time to explain even the simple details thoroughly, ensuring you are empowered to take care of your oral health effectively. At Dens Care, our mission is not just to treat, but to ensure you truly understand and can maintain your own dental health. We offer a range of services from comprehensive dental examinations and scaling to fillings and personalized preventive care plans. We truly appreciate you recommending Dens Care to anyone looking for a dentist who is patient, provides clear explanations, and genuinely cares. Best regards, Dr. Aiman & The Dens Care Team
This was my first visit to Dens Care and from the beginning of my appointment and till my dental treatment was completed.Everything was great.Dr Thaqif was very friendly and helpful in giving me his advice and explanation.I did the Premium Whithening Teeth service and the result was fast,amazing and effective.Thanks to Dens Care for making my smile bright again.Highly recommended to everyone who’s…
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interested to enhance their teeth.
Reply from the clinic
Thank you for sharing your fantastic experience on your first visit to Dens Care! We are thrilled to hear that your appointment, from start to finish, was so great. We're delighted that you found Dr. Thaqif to be friendly and helpful, and that his advice and explanations were valuable to you. It’s wonderful to know that you are so pleased with the fast, amazing, and effective results of your Premium Whitening Teeth service. At Dens Care, we are committed to providing top-quality dental care in a welcoming environment. Our services range from professional teeth whitening to general check-ups, scaling, and fillings, all designed to help you achieve a healthy and bright smile. We truly appreciate your high recommendation and are so happy we could help make your smile bright again. Best regards, Dr. Aiman & The Dens Care Team
I would like to commend Dr. Thaqif for his exceptional professionalism and expertise. He demonstrated great care and precision throughout my oral surgery procedure, which I truly appreciated. However, I feel it’s important to highlight one aspect that affected my overall experience. During the procedure, the assisting staff were noticeably talkative and appeared distracted, engaging in…
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conversations with one another. As a patient in a vulnerable and anxious state, this lack of attentiveness was unsettling. I believe that comfort and focus are integral parts of patient care—especially during surgical procedures—and that patients seek not only technical excellence but also a calm and reassuring environment. P/S: please ask permission you want to take video or picture of the procedure that involve your patient using your own personal phone ** As an update to the comments above, I’d like to extend my appreciation for the manager’s explanation and follow-up phone call. The quality of your update and customer service truly deserves a five-star rating. **
Reply from the clinic
Thank you for taking the time to share your feedback. We sincerely appreciate your kind words and high praise for Dr. Thaqif's exceptional professionalism, expertise, and precision during your oral surgery. It is wonderful to hear that you felt well-cared for by him. We also want to thank you for bringing the issue with our assisting staff to our attention. We take your comments about their conversation and lack of attentiveness very seriously. We understand that a dental clinic, especially during a surgical procedure, should be a place of calm and reassurance. The comfort and focus of our patients are our top priorities, and we apologize that the actions of our staff made you feel unsettled. We will use your feedback to reinforce our training on patient focus, professional conduct, and creating a reassuring environment during all procedures. Regarding your request to ask permission before taking photos or videos with a personal phone, we fully agree. We have a strict policy that requires our team to obtain explicit consent from patients before any photos or videos are taken for educational or documentation purposes. This is for your privacy and to ensure you feel secure and respected. We will remind all staff of this policy and its importance. Your feedback is invaluable as it helps us improve and maintain our high standards of care. We are committed to ensuring every aspect of your visit is as professional and comforting as possible. We hope to have the opportunity to serve you again and provide you with a more positive experience. Best regards, Dr. Aiman & The Dens Care Team
Since receiving dental treatment and checkup, this is the best clinic I have ever been to. Friendly and kind doctor, I really appreciate honest approach from Dr. Aiman . He explains every problem and solution offered. During my treatment, I felt no pain or discomfort. No coercion, treatment is given according to the patient's budget.
Reply from the clinic
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you consider us the best dental clinic you've ever been to. … More
I can confidently say this is the best dental experience I’ve ever had. It is my second time here. Apart from being very cozy and comfortable, I’m very impressed about thoroughness and clarity of the explanations. Dr. Aiman is brilliant. He …
Reply from the clinic
Thank you so much for your incredible feedback! We are absolutely thrilled to hear that your second visit to Dens Care in Bandar Sri Permaisuri was the best dental experience you've ever had. … More
Thank you Dr Aiman for the clear explanation and time spent. I understand the condition of my teeth and gums better. And the doctor made sure I wasn't afraid and everything was painless. The doctor gave many suggestions for what treatment …
Reply from the clinic
Thank you so much for your heartfelt feedback! We're absolutely thrilled to hear that you found Dr. Aiman's explanations clear and appreciate the time he dedicated to you at Dens Care in Bandar Sri Permaisuri. … More
Dr. Aiman explains in great detail. The best. Thank you, Dr.!!
Reply from the clinic
Thank you for your wonderful feedback! We're so pleased to hear that you found Dr. Aiman's explanations very detailed at Dens Care in Bandar Sri Permaisuri. … More
Assalamualaikum. I had a pleasant experience doing filling, scaling & polishing with Dr.Aiman. The results are wonderful. He's an expert and thoroughly explain each and every problem found, even sharing his knowledge throughout the …
Reply from the clinic
Alhamdulillah! Thank you so much for your wonderful feedback. We are absolutely thrilled to hear that you had such a pleasant experience with your filling, scaling, and polishing treatments with Dr. Aiman at Dens Care in Bandar Sri … More
First time seeing a dentist after 13 years. Too lazy to go check anything, because usually doctors only do more or less. …
Reply from the clinic
Thank you so much for sharing your incredible experience! We are truly touched to hear that after 13 years, your first visit back to a dentist was so positive and impactful here at Klinik Pergigian Dens Care in Cheras. … More
I had an amazing experience at Dens Care, Bandar Sri Permaisuri! From the moment I walked in, the staff was super friendly and professional. The clinic is clean, modern, and very comfortable. …
Reply from the clinic
Thank you so much for sharing your amazing experience at Dens Care, Bandar Sri Permaisuri! We are thrilled to hear that your visit, from the moment you walked in, was met with friendly and professional staff in a clean, modern, and very … More
A beautiful dental clinic, friendly staff, and excellent service. Will definitely come here again. Very satisfied.
Reply from the clinic
Thank you for your wonderful feedback! We're thrilled to hear that you found Klinik Pergigian Dens Care in Cheras to be a beautiful dental clinic with friendly staff and excellent service. We're so glad you're very satisfied and plan to … More
Did my teeth whitening here.. The service is super tip top n the result is very satisfied.. Recommended 😉thanks for the service.. A very sporting yet humble doctor and assistant👍 …
Reply from the clinic
Response from the owner Edited 8 months agoThank you so much for your fantastic feedback! We're thrilled to hear that your teeth whitening experience at Klinik Pergigian Dens Care in Cheras was super tip-top and that you're very satisfied with the results. … More
Great Dental Care centre for Cheras people. Price is affordable with warm treatment from customer service to doctors.
Reply from the clinic
Thank you for your fantastic feedback! We're thrilled to hear that you consider Klinik Pergigian Dens Care to be a great dental center for Cheras people. … More
Excellent service from Dens care. Thank you to Dr Aiman & the team for great treatment & well explanation to patient.
Reply from the clinic
Thank you for your excellent feedback! We're so pleased to hear that you experienced great service and appreciated the treatment and clear explanations from Dr. Aiman and our team at Klinik Pergigian Dens Care in Cheras. … More
The best doctor, explains well and is very caring with patients.. and is very helpful in all matters. This has become my dentist and I live far from Cheras.
Reply from the clinic
Thank you so much for your heartfelt feedback! We are absolutely thrilled to hear that you find our doctor to be the best, providing excellent explanations and demonstrating such genuine care for patients at Klinik Pergigian Dens Care in … More
Had my filling done here and it was such a smooth experience. The doctor explained every detail clearly, so I knew exactly what was going on. Really gentle and reassuring throughout the whole process. Super comfy and clean clinic too. Highly recommend!
Reply from the clinic
Thank you for your fantastic feedback! We're thrilled to hear that your filling experience at Klinik Pergigian Dens Care in Cheras was so smooth and comfortable. … More
I didn’t expect my very first visit in this dental will cost me almost rm1k, for only scaling and filling. The dentist said I have like 11 teeth need to do filling but other dentist in KL check and only found 3 of it. …
Reply from the clinic
Dear Mr Rezky Sukamto, Thank you for taking the time to leave us a review. We’re truly sorry to hear … More
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