Patients
Reviews of Klinik Pergigian Dens Care Bandar Sri Permaisuri Cheras.
Kuala Lumpur, Malaysia. 285 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Dens Care Cheras is a high-volume community clinic in Kuala Lumpur led by Dr Aiman, with strong Google ratings and consistent patient praise for clear communication and gentle treatment. However, 50 out of 50 sampled reviews are 5-star with zero verified purchases and near-identical phrasing around explanation quality, which is a medium manipulation signal. Tourists seeking major restorative work should note the lack of published credentials and no advanced imaging technology confirmed.
Authenticity
5/10Baseline 6: website exists, named doctor. Deduct -2: 50 reviews all 5-star, 0 verified, heavy repetition of 'Dr Aiman explained clearly' across nearly every review. Final 5.
Treatment quality
7/10Baseline 8: multiple complex treatments confirmed (RCT+crown, veneers, whitening packages, fillings). Deduct -1: review manipulation reduces signal reliability. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite 'spotlessly clean', 'bersih', 'beautiful and clean'. No JCI cert. No sterilisation specifics. Unverified but consistent genuine-reading theme. Final 7.
Team
6/10Baseline 7: Dr Aiman named owner/director, DSA Azira and Dr Thaqif named. No formal qualifications published on website. Deduct -1: credentials unverifiable. Final 6.
Price value
7/10Baseline 7: multiple reviews confirm affordable/reasonable pricing; one mentions budget transparency from Dr Aiman. No published price list. Malaysian pricing competitive for tourists. Final 7.
Tourist suitability
6/10Baseline 7: 7-day schedule, evenings until 9:30 PM, English reviews present, one foreign tourist review. No JCI, no tourist coordinator, suburban location. Final 6.
What comes up well
- 7-day schedule with evenings until 9:30 PM suits tourists with limited time
- Dr Aiman consistently praised for patient education and gentle technique
- Confirmed treatments include root canal + crown, veneers, whitening packages
- English spoken; foreign-language patient reviews present
- Multiple branches in Cheras area indicating established operation
Points to weigh
- All 50 sampled reviews are 5-star with 0 verified; near-uniform 'explanation' language across reviews is a medium manipulation signal
- No formal qualifications or credentials published for any dentist on the website
- No published price list; suburban location with limited tourist infrastructure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 285 reviews
I have booked couple whitening package last month and some issue has arise during our booking experience - we couldnt proceed with the treatment. However Dr Aiman, his staffs especially Zawawi has handled our case professionally and very helpful in any ways possible to have a win-win situation. Although we couldnt proceed with the treatment, their positive attitude and professionalism is highly…
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appreciated. We looking forward to book again soon.
Reply from the clinic
Thank you for taking the time to share your experience, even though you couldn't proceed with the treatment as planned. We sincerely appreciate you highlighting the professionalism and positive attitude of Dr. Aiman and the team, especially Zawawi. We understand that issues with bookings can be frustrating, and we are pleased to hear that their effort to handle your case professionally and find a win-win solution was highly appreciated. Our goal is always to provide excellent service and support, and we're glad that despite the circumstances, this commitment shone through. We certainly look forward to welcoming you back soon to complete your couple whitening package when you're ready! Best regards, Dr. Aiman & The Dens Care Team
Truly appreciate how ethical and professional Dr. Aiman is rare to meet someone in any field who carries so much integrity in their work. No shortcuts, no upselling, just honest advice and genuine care. Really respect that
Reply from the clinic
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you feel so well-educated about your teeth and gum health after your visit to Klinik Pergigian Dens Care. It is our priority to ensure every patient fully understands their condition, and we are delighted that our doctor explained everything clearly and comprehensively, all while maintaining a great attitude. Knowing you feel our doctor is the best you've ever met is the highest compliment we can receive! At Dens Care, we offer a range of services from comprehensive dental check-ups and scaling to fillings and preventive care, all delivered with detailed explanations and a commitment to patient comfort. We look forward to seeing you again for your future dental needs. Best regards, Dr. Aiman & The Dens Care Team
For the first time, I met kind dentist that educated me very well
Reply from the clinic
Thank you for your feedback! We are absolutely delighted to hear that you had such a positive experience and that you found our dentist kind and incredibly educational. At Klinik Pergigian Dens Care, our primary goal is to empower every patient by providing clear, detailed explanations about their dental health. We are thrilled that you feel so well-educated after your visit. We look forward to welcoming you back for your future dental needs. Best regards, Dr. Aiman & The Dens Care Team
For the first time i’m being well educated about teeth and gum teeth because the dr explained me clearly and comprehensively, with good attitude of course. The best dr i’ve ever met
Reply from the clinic
Thank you so much for your truly wonderful feedback! We are absolutely thrilled to hear that you feel so well-educated about your teeth and gum health after your visit to Klinik Pergigian Dens Care. … More
“Hear hear” I did a deep scaling and a tooth filling at this clinic today and it was excellent! The clinic is super clean, the environment feels comfortable, and the staff are really friendly and professional. The doctor was gentle and explained every step clearly. The price is affordable, and I’m really satisfied with the result. Highly recommended! Hey Hey.
Reply from the clinic
Thank you for sharing your fantastic experience! We are thrilled to hear that your deep scaling and tooth filling treatments at Klinik Pergigian Dens Care were excellent. … More
It was such a pleasant experience visiting Klinik Pergigian Dens Care. I had the chance to meet Dr. Aiman, who is very kind, warm, and makes me feel comfortable throughout the treatment. Truly appreciate the care and professionalism shown here. Highly recommended! ⭐
Reply from the clinic
Thank you so much for your wonderful feedback! We're thrilled to hear that your visit to Klinik Pergigian Dens Care was such a pleasant experience. We are delighted that you had the chance to meet Dr. Aiman and that you found him to be very kind, warm, and comforting throughout your treatment. We truly appreciate you recognizing the care and professionalism shown by our team. At Dens Care, we are committed to providing high-quality services, including comprehensive check-ups, professional scaling, precise fillings, and cosmetic treatments, all while ensuring every patient feels relaxed and well-cared for. We appreciate your high recommendation! We look forward to seeing you again. Best regards, Dr. Aiman & The Dens Care Team
*⭐⭐⭐⭐⭐ 5/5* Just finished my whitening treatment here and I’m really happy with the results! The staff were super friendly and professional, and the whole process was smooth and comfortable. The clinic is clean, cozy, and the service felt very personalized. I can already see a big difference in my smile much brighter and more confident now. Thank you to the team for taking such good care of…
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f me. Highly recommended for anyone looking for safe and effective whitening!
Reply from the clinic
Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you are so happy with the results of your teeth whitening treatment at Dens Care. We're delighted that you found our clinic clean and cozy, and that our staff were super friendly and professional, making the whole process smooth and comfortable. Providing a personalized service in a relaxing environment is something we truly strive for. It's wonderful to know that you can already see a big difference and feel more confident with your brighter smile! At Dens Care, we are committed to providing safe and effective cosmetic treatments like teeth whitening, as well as essential services like scaling and dental fillings. We truly appreciate your high recommendation and look forward to welcoming you back for your future dental needs. Best regards, Dr. Aiman & The Dens Care Team
I rarely write reviews, but this time I really felt like writing because of my experience with Dr Aiman at another Dens Care. From the first time I met him, he was very calm and friendly. The way Dr Aiman explained my teeth made me feel …
Reply from the clinic
Thank you so much for taking the time to write such a wonderful review! We are truly honored to hear that your experience with Dr. Aiman at Dens Care was so exceptional that it inspired you to write about it. We are delighted that you found Dr. Aiman to be calm and friendly from the moment you met him. It’s particularly rewarding to know that his approach to explaining your dental condition—specifically your fluorosis—finally made you feel, "Oh, now I understand." We believe that patient education is just as important as the treatment itself. We know it can be frustrating to undergo routine procedures like scaling without fully understanding your specific issues. That's why Dr. Aiman is committed to taking the necessary time to explain even the simple details thoroughly, ensuring you are empowered to take care of your oral health effectively. At Dens Care, our mission is not just to treat, but to ensure you truly understand and can maintain your own dental health. We offer a range of services from comprehensive dental examinations and scaling to fillings and personalized preventive care plans. We truly appreciate you recommending Dens Care to anyone looking for a dentist who is patient, provides clear explanations, and genuinely cares. Best regards, Dr. Aiman & The Dens Care Team
Dr Aiman is very knowledgeable and polite. He explained my current situation, ran thorough checks to come up with an extensive treatment plan and discussed with me on next steps. Glad to learn more about my own teeth.
Reply from the clinic
Thank you for your wonderful feedback! We're so pleased to hear that you found Dr. Aiman to be very knowledgeable and polite. It's fantastic to know that he was able to explain your current dental situation so clearly, and that you appreciated the thorough checks and extensive treatment plan. We believe in empowering our patients by helping them understand their own oral health. At Dens Care, we are committed to providing detailed dental examinations, comprehensive treatment planning, and a range of services from scaling to fillings, all with clear communication every step of the way. We look forward to partnering with you on your dental health journey! Best regards, Dr. Aiman & The Dens Care Team
It’s been my third time being here kat DensCare, and I love the experiences. I dont mind coming back sebab Dr Aiman is very helpful and resourceful. Sebelum any procedures, he will explain thoroughly sampai saya faham. Their staffs are also friendly. And overall, it doesn’t seem like a very serious interaction sebab Dr Aiman always make me comfortable being here. To those yang takut jumpa Dentist,…
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please give a try here jumpa Dr Aiman 👍🏻
Reply from the clinic
Thank you so much for your wonderful feedback on your third visit to Dens Care! We are thrilled to hear that you love your experiences with us and that you don't mind coming back. It's fantastic to know that you find Dr. Aiman to be very helpful and resourceful. We believe in taking the time to explain every procedure thoroughly, and we're so glad that this helps you feel at ease and fully informed. We're also delighted that you find our staff friendly and that Dr. Aiman's approach makes your visits comfortable and less intimidating. We agree with you! For anyone who is scared of visiting the dentist, our team at Dens Care is dedicated to providing a comfortable, friendly, and professional environment. Our services include comprehensive dental examinations, pain-free scaling, dental fillings, and teeth whitening. Thank you for your high recommendation! We look forward to welcoming you back for your future dental needs. Best regards, Dr. Aiman & The Dens Care Team
I would like to commend Dr. Thaqif for his exceptional professionalism and expertise. He demonstrated great care and precision throughout my oral surgery procedure, which I truly appreciated. However, I feel it’s important to highlight one …
Reply from the clinic
Thank you for taking the time to share your feedback. We sincerely appreciate your kind words and high praise for Dr. Thaqif's exceptional professionalism, expertise, and precision during your oral surgery. It is wonderful to hear that you felt well-cared for by him. We also want to thank you for bringing the issue with our assisting staff to our attention. We take your comments about their conversation and lack of attentiveness very seriously. We understand that a dental clinic, especially during a surgical procedure, should be a place of calm and reassurance. The comfort and focus of our patients are our top priorities, and we apologize that the actions of our staff made you feel unsettled. We will use your feedback to reinforce our training on patient focus, professional conduct, and creating a reassuring environment during all procedures. Regarding your request to ask permission before taking photos or videos with a personal phone, we fully agree. We have a strict policy that requires our team to obtain explicit consent from patients before any photos or videos are taken for educational or documentation purposes. This is for your privacy and to ensure you feel secure and respected. We will remind all staff of this policy and its importance. Your feedback is invaluable as it helps us improve and maintain our high standards of care. We are committed to ensuring every aspect of your visit is as professional and comforting as possible. We hope to have the opportunity to serve you again and provide you with a more positive experience. Best regards, Dr. Aiman & The Dens Care Team
I chose this clinic after reading positive reviews, and it turns out that their service is truly exceptional. I will come again for my next treatment.
Reply from the clinic
Thank you for choosing us based on the positive reviews! We're so pleased to hear that your experience at Dens Care in Bandar Sri Permaisuri was truly exceptional. … More
I can confidently say this is the best dental experience I’ve ever had. It is my second time here. Apart from being very cozy and comfortable, I’m very impressed about thoroughness and clarity of the explanations. Dr. Aiman is brilliant. He took the time to walk me through every step of the procedure, using visuals so I could fully understand my treatment plan. They didn’t rush anything and made…
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sure all my questions were answered. During my treatment, I felt no pain or discomfort, which speaks volumes about their skill and technique. I also really appreciated their honest approach — no unnecessary upselling, just genuine recommendations based on what I truly needed. 3rd time visits? Here I come!!
Reply from the clinic
Thank you so much for your incredible feedback! We are absolutely thrilled to hear that your second visit to Dens Care in Bandar Sri Permaisuri was the best dental experience you've ever had. We're delighted that you found our clinic cozy and comfortable, and that you were so impressed by the thoroughness and clarity of Dr. Aiman's explanations. It's wonderful to know that he took the time to walk you through every step, using visuals to help you fully understand your treatment plan. We firmly believe in a patient-centered approach, ensuring you're never rushed and all your questions are answered. Your comfort is paramount to us, so we're especially pleased that you felt no pain or discomfort during your treatment – that truly speaks to our team's skill and technique. We also deeply appreciate you acknowledging our honest approach; providing genuine recommendations based solely on your needs is a cornerstone of our practice. At Dens Care, we offer a range of services, including detailed dental examinations, comprehensive treatment planning, pain-free scaling, expert fillings, and cosmetic procedures like teeth whitening, all delivered with transparency and care. We can't wait to welcome you back for your 3rd visit! Best regards, Dr. Aiman & The Dens Care Team
Thank you to Dr Aiman and team! The explanation given by Dr Aiman was very good and detailed. Dr Aiman explained each treatment, the treatment process, the options available and what to do after the treatment. Dr Aiman and team also answered every question professionally.
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that you found the explanations from Dr. Aiman to be excellent and detailed at Dens Care in Bandar Sri Permaisuri. We're delighted that Dr. Aiman thoroughly explained each treatment, the process, available options, and post-treatment care. Our entire team strives to answer all your questions professionally, ensuring you feel fully informed and comfortable. At Dens Care, we prioritize clear communication in all our dental services, from comprehensive check-ups and scaling to precise fillings and teeth whitening. We aim to empower our patients with knowledge for their optimal oral health. We look forward to seeing you again for your future dental needs! Best regards, Dr. Aiman & The Dens Care Team
Best service! Friendly doctor, friendly staff, clean clinic. Very satisfied and worth it
Reply from the clinic
Thank you for your wonderful feedback! We're thrilled to hear that you found our service excellent, our doctor friendly, our staff welcoming, and our clinic clean at Dens Care in Bandar Sri Permaisuri. … More
Had a great experience at Dens Care Clinic! Dr Aiman explained the condition of my teeth very clearly and did the treatment with so much care. Everything was smooth and professional — highly recommended
Reply from the clinic
Thank you so much for your fantastic feedback! We're thrilled to hear you had a great experience at Dens Care Clinic in Bandar Sri Permaisuri. We're delighted that Dr. Aiman clearly explained the condition of your teeth and performed your treatment with such care. It's wonderful to know that everything felt smooth and professional, which is always our goal. At Dens Care Clinic, we offer a comprehensive range of services, including detailed dental examinations, professional scaling, various fillings, and cosmetic treatments like teeth whitening, all delivered with precision and a patient-first approach. We truly appreciate your high recommendation and look forward to welcoming you back for your future dental needs! Best regards, Dr. Aiman & The Dens Care Team
Recommended by my bestie to visit this clinic. This is my 2nd visit so far, and I love it! The staff are nice and the clinic is really pretty. Dr. Aiman explains my dental condition in great detail and is very friendly too. I’ll definitely recommend it to my friends!
Reply from the clinic
Thank you so much for your fantastic feedback and for recommending us to your friends! We're thrilled to hear that your bestie's recommendation led you to us, and that your second visit to Dens Care in Bandar Sri Permaisuri was just as wonderful. We're delighted that you love our clinic, find our staff nice, and appreciate our pretty decor. It's great to know that Dr. Aiman's detailed explanations of your dental condition and his friendly demeanor made such a positive impression. At Dens Care, we pride ourselves on creating a welcoming and comfortable environment while providing top-notch dental care. Our services include thorough dental examinations, comprehensive scaling and polishing, expert fillings, and cosmetic treatments like teeth whitening. We truly appreciate your continued trust and look forward to welcoming you back and perhaps even your friends! Best regards, Dr. Aiman & The Dens Care Team
Assalamualaikum. I had a pleasant experience doing filling, scaling & polishing with Dr.Aiman. The results are wonderful. He's an expert and thoroughly explain each and every problem found, even sharing his knowledge throughout the treatments. The whitening treatment also nicely done. Highly recommended to everyone looking for dental treatments. Thank you Dr.Aiman and Team! 😊
Reply from the clinic
Alhamdulillah! Thank you so much for your wonderful feedback. We are absolutely thrilled to hear that you had such a pleasant experience with your filling, scaling, and polishing treatments with Dr. Aiman at Dens Care in Bandar Sri … More
I had an amazing experience at Dens Care, Bandar Sri Permaisuri! From the moment I walked in, the staff was super friendly and professional. The clinic is clean, modern, and very comfortable. Dr. Aiman was incredibly gentle and explained every step of the treatment clearly. I went in for scalling and dental fillings, and the results were beyond my expectations — I can already see and feel the…
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e difference! What I love most is how they truly care about patient comfort and hygiene. Highly recommend Dens Care to anyone looking for quality dental care in the area. I’m definitely coming back for future treatments. Thank you for bringing my smile back with confidence! 😁✨
Reply from the clinic
Thank you so much for sharing your amazing experience at Dens Care, Bandar Sri Permaisuri! We are thrilled to hear that your visit, from the moment you walked in, was met with friendly and professional staff in a clean, modern, and very comfortable clinic. We're especially delighted that Dr. Aiman's gentle approach and clear explanations for your scaling and dental fillings resulted in outcomes beyond your expectations. It's wonderful to know you can already see and feel the difference! Your comfort and hygiene are indeed top priorities for us. At Dens Care, we offer a wide range of services including meticulous scaling, aesthetic dental fillings, thorough check-ups, and teeth whitening, all delivered with a focus on your well-being. Thank you for your high recommendation and for trusting us to bring back your smile with confidence. We eagerly look forward to welcoming you back for your future treatments! Best regards, Dr. Aiman & The Dens Care Team
I had a great time with this clinic. They greeted me with a smile, also liked the way they explained my dental problems. And did their job carefully and neatly. Thank you for serving me. 🥰🥰 …
Reply from the clinic
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great time at Klinik Pergigian Dens Care in Cheras. We're delighted that you were greeted with smiles and appreciated how clearly we explained your dental issues. Our team always strives to perform their tasks meticulously and neatly, and it's fantastic to know you noticed this. We truly appreciate you choosing us for your dental care. At Klinik Pergigian Dens Care, our services range from detailed dental examinations and clear treatment explanations to precise fillings and professional scaling. We aim to make every visit a comfortable and informative one. We look forward to welcoming you back for your next appointment! 🥰🥰 Best regards, Dr. Aiman & The Dens Care Team
Very good service!! Already had 2 sessions and throughout the treatment the Dr and nurse were friendly.. Dr was able to explain dental issues well and easily understood. Getting dental fillings here was really neat and comfortable, no pain. Will come back soon for another session.
Reply from the clinic
Thank you for your fantastic feedback! We're thrilled to hear that you've had such great service during both of your sessions at Klinik Pergigian Dens Care in Cheras. We're delighted that you found our doctor and nurses friendly, and that our doctor was able to explain your dental issues clearly and in an easy-to-understand way. It's wonderful to know that your dental filling was neat, comfortable, and pain-free. At Klinik Pergigian Dens Care, we pride ourselves on providing exceptional dental treatments, from meticulous fillings to comprehensive check-ups and scaling, all in a comfortable and welcoming environment. We look forward to welcoming you back for your next session soon! Best regards, Dr. Aiman & The Dens Care Team
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