Patients
Reviews of Klinik Kasta Gumani.
Bali, Indonesia. 158 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Yufma, Dr. Youthma named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
4/10Baseline 4: tourist support confirmed. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Yufma
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 158 reviews
The patient presented BPJS, but they claimed they wanted general coverage. The reason was that even though they presented BPJS, they still needed to ask, and the patient didn't understand, and they claimed they hadn't been asked. The reason was that the health facility was from another province. Given the patient's condition, shouldn't you still be helping? And don't give the impression of…
Read the rest of this review
trapping the patient into paying general coverage, even though BPJS was already offered from the start.
Reply from the clinic
Good afternoon, Eka. Thank you for your review. This will certainly be a point of evaluation for us going forward. Regarding the explanation at the end, I apologize. I understand your disappointment. The entire process has been recorded by the system, and the bill has been printed. This is certainly not what we want. Another option we offer: Perhaps in the future, if you want to use BPJS, you can also verbally ask. If the officer verifies whether you use general financing, please answer clearly. You can answer "No, I use BPJS." If you have any questions during the verification process that are confusing, Please don't hesitate to ask again. Or if you find our team's explanation difficult to understand. Please also ask again. Another suggestion for the future: If your employee is seeking medical treatment, Please always accompany them from the beginning to the end of the examination. To avoid misunderstandings. Thank you, may you always be healthy, fit, and happy ♥🥰
Kastagumani is really the best, the service is friendly, on the 7th I gave birth here, I waited patiently for 9 hours of contractions, we chatted with them, finally I was able to give birth in Kastagumani smoothly and normally, the place is clean, the food is delicious, and the atmosphere is comfortable and calm because there is not much traffic, thank you Kastagumani🙏🏻🫶🏻
Reply from the clinic
Thank you for your positive review. 🙏 We're delighted to hear that you're satisfied with the services provided by Kasta Gumani Clinic. We hope we can become your family's preferred healthcare facility. Stay healthy, and see you on your next visit!
Moved health facilities here and the service is good and the staff are friendly.
very satisfied and all the doctors and nurses are friendly
Reply from the clinic
Thank you for your positive review. 🙏 We're delighted to hear that you're satisfied with the services provided by Kasta Gumani Clinic. We hope we can become one of your family's preferred healthcare providers. Stay healthy, and see you on your next visit^^
I moved from one health facility to Kasta Gumani and felt the difference from my previous one. The service here is excellent, the staff are very friendly, and the doctors explain things in detail and are comfortable to talk to. Kasta Gumani's service is truly excellent, and my family and I have recommended it to family and friends. Thank you, Kasta Gumani. 🤍
Nice clinic, clean, good service, friendly doctors and health workers, children feel comfortable being examined here, thank you Kasta Gumani
Reply from the clinic
Thank you for your positive review. 🙏 We're delighted to hear that you're satisfied with the services provided by Kasta Gumani Clinic. We hope we can become your family's preferred healthcare provider. Stay healthy, and see you on your next visit!
Comfortable place, excellent service. Very detailed registration. The doctor's explanations are very detailed. The operator monitors the patient's condition daily via WhatsApp. Recommended 🤝👍 …
I was very satisfied with my dental check-up here. My teeth were really cleaned. The doctor was also very patient. Thank you.
The service is friendly, the doctor is also friendly ✨
The service was excellent. From registration to the doctor, they were very friendly. The waiting room was very comfortable and clean. Even after treatment, the clinic staff asked about their health. Personally, I think this clinic really cares about its patients and truly pays attention to their progress. Best of luck, and keep up the good service.
I am very satisfied with Kasta Gumani Clinic because the staff and doctors are friendly and professional.
The waiting room was very comfortable and spacious, the nurses and doctors were friendly, and the administration staff were also friendly. Parking was also quite spacious, and the medication given was appropriate for the patient's condition, so they recovered quickly.
I really enjoyed my treatment at Kasta Gumani Clinic. The doctor was patient and friendly, and the staff was helpful. The clean room made my visit relaxing. Thank you for the service!
The service is good, the staff are friendly, I chose to move to Kasta Gumani because the location is closer to home.
The service is very good, the staff is very friendly, the doctor is very communicative and takes action very professionally, the pharmacist also explains the use of drugs and others very clearly, then the costs are affordable, the place is comfortable and the queue is served quickly, highly recommended
I'm very happy with my treatment at the Kasta Gumani Clinic. The service is excellent, everyone is friendly, even the security guards are friendly. That's why I've been going to the Kasta Gumani Clinic for several months now. I hope the Kasta Gumani Clinic continues to grow and prosper. 🤝🙏🙏 …
The service is excellent, no rudeness. I just moved from Denpasar to Tabanan and saw the good reviews from others. Keep it up, 🙏🏻😇. But if I may, I have one suggestion, haha, it's hot in the waiting room: please turn on the fan if there are a lot of patients.
Reply from the clinic
Thank you for your positive review. 🙏 We're pleased to hear that you're satisfied with the services at Kasta Gumani Clinic. We hope we can become one of your family's preferred healthcare facilities. Stay healthy, and see you on your next visit! Regarding your suggestion, thank you for your concern, Sis. We will follow up on it immediately. Thank you.
I've changed BPJS health facilities here and there, and this one is the best. The service is friendly and fast.
The service from all staff, employees, and doctors is friendly and comfortable 🫶🏼 …
The service was excellent, with all the staff friendly and informative, so we as patients had nothing to worry about. Thank you for your help.
Good service, friendly nurses and doctors. Comfortable and clean place.
The clinic is clean, the service is friendly, basically the best clinic🤗 …
Online service is good and friendly, clinic service is also good and friendly
The service is great, friendly, and efficient. Keep it up, okay? ☺️🙏 …
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