Patients
Reviews of Kemina Dental Clinic Anggrek Mas Centre.
Batam, Indonesia. 45 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Kemina Dental Clinic Anggrek Mas Centre is the chain's third Batam branch, consistently praised for friendly staff and clean facilities. Dr. Yeni's use of dental screen visualization stands out for patient education. Tourist uptake is limited by its local shopping centre location and absence of Singaporean cross-border visitor mentions.
Authenticity
7/1044/45 five-star with one 3-star citing specific pediatric concerns. Named doctors Drg. Al Akbar and Drg. Rabella cited by multiple reviewers; pattern credible but near-perfect ratio typical of local chain branches.
Treatment quality
7/10Scaling, extractions, fillings performed well; dental screen visualization for patient education is a notable plus. 3-star review flags no pediatric specialist and light cleaning only for toddler cavities.
Cleanliness
8/10Clean restrooms, comfortable waiting room, and tidy environment consistently noted across reviewers. No hygiene concerns raised.
Team
8/10Drg. Al Akbar praised as 'best' by 3 reviewers; Drg. Rabella has repeat patients. Dr. Yeni uses dental screen and in-room TV for child education, showing thorough approach to patient communication.
Price value
7/10Pricing described as 'reasonable' by multiple reviewers. No specific figures available; consistent with Kemina chain mid-tier positioning in Batam.
Tourist suitability
5/10Located in Anggrek Mas Centre, a local Batam shopping area without Singaporean tourist concentration. One English-language review (Dennis Harrison) but no Singaporean-specific signals. WhatsApp registration helps but GP-only dental scope limits complex tourist cases.
What comes up well
- Drg. Al Akbar named 'best' by 3 independent reviewers
- Dental screen visualization used for patient education
- In-room TV for children during treatment
- WhatsApp registration available
- Clean, comfortable environment cited consistently
Points to weigh
- No pediatric specialist on staff; 3-star reviewer reported inadequate toddler cavity treatment
- Concern raised about raw water used for toddler mouthwash
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 45 reviews
Very friendly service.. the results are very satisfying.. Thank you Kemina...
My first dental scaling experience at Kemina Dental was very pleasant. The doctor was kind and explained the procedure in a friendly manner. It didn't hurt, either, haha.
I feel light, my teeth seem to be a bit loose.
Everything was top-notch, including the service, handling, and results. Thank you.
The scaling service at Kemina was very pleasant. The doctor was friendly and communicative, explaining everything to the patient. I really enjoyed my dental treatment here. Thank you 🙏 …
The service is excellent, the doctor is friendly, and the treatment is friendly. The clinic is comfortable and clean. Thank you.
My Experience in Kemina Dental Clinic is Very very good, the location is at Kemina Dental Anggrek Mas Center, making us calm because the service of the Staff and Doctors is very good, very warm 💛 Thank you Kemina Dental Clinic Batam …
The service and explanation are very clear, friendly and very good.
Very satisfied, the doctor explained in detail, and the procedure was painless 😊 …
MasyaAllah thank you Drg Yunu, kind, friendly and very gentle, truly 5 stars, always be successful doctor and Kemina Anggrek mas
This was my first time taking my child to the dentist for an educational visit. Initially, I just saw an advertisement promoting children's dental screenings. Then I ventured to the Kemina Anggrek Mas clinic. My child was so happy to be taken to the clinic because they provided a screen to view his teeth, and there was also a TV to make it more comfortable and less intimidating. All the staff were…
Read the rest of this review
very friendly, the place was comfortable, and Dr. Yeni was also very kind, explaining in detail and educating us about children's teeth development. Highly recommended!
Wow. All the service here is very friendly and excellent. The doctor was also very kind and friendly. From the beginning to the end of the scaling process, he explained what I needed next. Everything was clean and tidy. Thank you Dental Care. ☺️Always be successful.
The service is amazing, the older brother is also fun to joke with
The experience was really exciting and the doctor was very interactive and gave a lot of advice, you have to come here.
Masyaallah, I feel so relieved after scaling.. Kemina's service is also very friendly, really makes me feel at home, Drg. Yuni is very gentle, thank you Kemina
Thank God, the doctor's service was excellent, and we were satisfied with the detailed information and helpful, much-needed advice. Good morning, 😍 …
This clinic is very clean and comfortable. The comfortable waiting room, clean restrooms, and calm atmosphere made my visit even more enjoyable. I felt safe and comfortable throughout the treatment.
The service is very satisfying, the doctor is also very humble and the information regarding the dental condition is very clear so that it makes the patient comfortable.
The service is very friendly, the staff is very helpful and the doctor is very good, I really recommend my friends to get treatment here.
Comfortable place, the doctor explained well, the scaling didn't hurt.
Wow... thank you very much to the admin and doctors on duty here... all of them are friendly and competent in their work. Communication between patients is also good and all the equipment is complete and clean... always success for Kemina Dental Care....😊 …
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