Patients
Reviews of JY Dental Clinic Bandar Sri Damansara(Est. 2017)Relocated to 34-G (Invisalign, Braces, Implants).
Kuala Lumpur, Malaysia. 121 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 121 reviews
Good experience in this clinic. Brought my 6 years old son to visit on last Sunday. The doctor is patient and soft spoken. Talking gently to the kid and he didn’t shout any pain throughout the process.
Professional service from the Dr. Tey. Detailed explanation regarding my condition, and offering optimum alternative treatment based on my condition. Caring and attentive. Thanks, Dr Tey.
Attended by Dr Su Jeanne. She is very gentle and good explaining & advising the best for me. Dons scaling and filings. Will comeback to do another treatment. Thank you JV dental team !
I visited this clinic yesterday for a wisdom tooth extraction and was honestly quite nervous at first. However, the dentist was very patient and took time to explain the procedure step by step, which really helped calm me down. The extraction itself was quick and surprisingly comfortable. The staff were kind and attentive as well. Overall, a very positive experience—thank you for the great care!
Reply from the clinic
Thank you so much for your kind words. We look forward to serving you again soon😊 …
I have been hesitating to visit dentist for years. Glad that i met a gentle dentist who kept reassuring me during scaling. Thank you JY dental
Reply from the clinic
Thank you for your kind words. Your feedback means alot to us. We look forward to serve you again soon!
Just removed my braces today, super happy with the result! Dr Lim very professional and patient, every visit will explain properly so I feel comfortable. Removal process was smooth. Clinic also clean and nice, appointment quite on time. Now teeth all straight already, really worth it after all these years. Highly recommended!
Reply from the clinic
Thank you Ms Aichin for your 5 stars review! Hope you love your new smile😊 …
JY Clinic is the best.. I like JY Clinic's service👍 …
Reply from the clinic
Thank you for the amazing 5 stars review! Your support means alot and keeps us motivated to do our best everyday😊 …
Fixed my tooth, advised on what i should do in the future aswell 👍🏽👍🏽👍🏽 …
Reply from the clinic
We are grateful for your 5 stars review! It means alot to us😊 …
Excellent service from Dr Lim. Thanks for the follow up whatsapp after treatments.
Reply from the clinic
Thank you Ms Peggy for the rating! We are glad to have you as our patient as well😊 …
Easy to get appointment through whatsapp, had toothache and done root canal treatment, the pain is now gone!
Reply from the clinic
Thanks for the wonderful 5 stars review! We are glad we have served you well and hope to welcome you back again 😊 …
Done my root canal treatment here, i would like to thank Dr Wynne for her professionalism and patience for the long procedure. Will be coming back for crowning!
Reply from the clinic
Thank you for the fantastic 5 stars review! We are pleased that you had a great experience😊 …
The service is first class. Very good and efficient. Highly recommend.
Reply from the clinic
Thank you Mr Choo for taking the time to leave us a 5-star review. We are grateful for your support these years and pleased to hear that you were satisfied with our service. Safe trip back to NZ/Australia!
good experience of wisdom teeth removal. Have been here for several procedures, high recommended
I went for scaling and had a very pleasant experience. Dr Lim was professional and gentle, and explained the procedure clearly throughout the treatment. Just a recent update: I also recently went for a regular check-up with Dr Tan Woan Yen. She was kind, patient, and very gentle, explaining every steps in detail. I felt very reassured under her care. Highly recommended!
Reply from the clinic
Thank you Mr Vincent for the wonderful 5-star review. We're delighted to know you had a great experience with us. Your feedback motivates our team to continue providing the best service.
Dr Wynne very professional, I came to scaling and polishing.
Reply from the clinic
Thank you for your amazing 5-star review! We really appreciate you taking the time to share your experience. We look forward to welcoming you again.
I had a good experience with Dr Wynne. She is so professional.
Reply from the clinic
Thank you so much for the 5-star rating! Your support means a lot to us. We're glad you enjoyed your experience and hope to see you again soon.
Alhamdulillah sini doktor Wynne Tan and staff very polite, kind and helpful. Make me feel comfortable. 10/10. In sya Allah aamiin🤲🏻👌😁☺️ …
Reply from the clinic
Thank you for the fantastic review. We're so glad you had a great experience with us.
Patiently explain and provides good solutions.Well done Dr . Thanks
Reply from the clinic
Thank you for taking the time to leave us a 5-star review. We are grateful for your support and pleased to hear that you were satisfied with our service.
The dentist was really professional and thorough. He walked through the procedures step by step, so that I was aware about the treatments I’ll be receiving. Highly recommended!
Reply from the clinic
Thank you for your generous 5-star review. Your feedback is highly valued and encourages us to maintain the highest standards of service. We truly appreciate your support and hope to see you again soon.
Came to solve my daughter’s tooth problem due to chipped tooth and the doctor found a way to avoid extracting her tooth by injection, very nice and accommodating. Will come again for my kids.
Reply from the clinic
Thank you for your generous 5-star review. Your feedback is highly valued and encourages us to maintain the highest standards of service. We truly appreciate your support and hope to see you again soon.❤️
While I appreciate that JY Dental Clinic could accommodate my appointment on short notice (texted at 2:30pm, scheduled for 3pm) - very well and thank you. I was extremely disappointed with the scaling treatment I received. During the procedure, I experienced significant discomfort and difficulty breathing, which made me very nervous. Feeling dizzy while scaling, can't even take a few seconds rest.…
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t. When I tried to communicate this, the dentist showed no empathy and kept insisting I open my mouth wider (WHO DO NOT KNOW THIS? IF I CAN). She mentioned that because I hadn't had scaling done in a long time, it would take longer - but her approach felt rushed, as if she was just trying to complete the task as quickly as possible rather than caring about my comfort as a patient. A dental visit should involve patient care and understanding, especially when someone is clearly anxious and scared (I wonder she couldn't see so? or even I spoken I can't breathe nicely). Unfortunately, I felt more like a checklist item than a person who needed reassurance and gentle treatment. I cannot recommend this clinic based on my experience. The similar price range I can get it from the others with 101% better patient care and customer experience. I shouldn't rush to this clinic due to last min. appointment because I am available during my holiday.
Reply from the clinic
Response from the owner Edited 2 months agoThank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that during the procedure, Dr Lau did not receive any direct feedback indicating discomfort or difficulty breathing at the time. We would have changed our approaches if patient did mention to us. That said, we understand that patients may feel anxious or hesitant to speak up, and we are regret that you felt uncomfortable. Your comments have been shared with our team as a learning point to improve communication and patient’s comfort in future visits. Thank you for bringing this to our attention.
Professional, speedy and comfortable scaling treatment done with Dr Chan. Highly recommended!
Reply from the clinic
Thank you Mr William for taking the time to leave such a thoughtful review. We’re delighted to hear that Dr Chan provided you with outstanding service. We appreciate patients like you 😁❤️ …
I had a good experience at JY Dental Clinic. Appointment booking is very easy as you can just book through WhatsApp, which is very convenient. The doctor explains everything clearly and takes time to make sure you understand the procedure. I did scaling and polishing here, and the service was done well and professionally. The price is also reasonable and not too pricey compared to other clinics.…
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However, the counter staff could improve their friendliness—a simple smile would make the experience much better. Parking can also be quite challenging as the area is busy with many shops, cafés, and restaurants nearby. Overall, it’s a good dental clinic with quality treatment and fair pricing.
Reply from the clinic
Thank you for your valuable feedbacks Ms Zahidah! We take comments like yours seriously and will be reflecting on this with our team to see how we can improve. We appreciate you bringing this to our attention 😁❤️ …
Wow it was a very nice experience filling my tooth here, and the doctors were so gentle and nice, friendly and kind, I will recommend more people to this clinic because is the best 👌. THANK YOU, JY DENTAL CLINIC. …
Reply from the clinic
Thanks a lot for your amazing 5-star review! ⭐⭐⭐⭐⭐
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