SmileJet

Patients

Reviews of Joy Dental - Batam Branch.

Batam, Indonesia. 142 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.0 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Joy Dental Batam is a well-run multi-branch dental chain with Paripurna accreditation, named dentists, and a strong review base covering common and complex treatments. Tourist infrastructure is basic with WhatsApp access but no dedicated Singapore/English coordination.

Authenticity

8/10

Multi-branch chain with named dentists (Drg. Rahayu, Drg. Arina), Paripurna accreditation, and 142 Google reviews; no major red flags.

Treatment quality

8/10

Reviews cite braces, root canal, wisdom tooth extraction, scaling with no complaints; oral surgeon available for complex cases.

Cleanliness

8/10

Paripurna accreditation implies inspection standards; reviews consistently note sterile equipment and clean comfortable rooms.

Team

7/10

Two named general dentist practitioners listed; oral surgeon referenced in reviews; Dr. Gilbert and Dr. Wahyu named by reviewers but not on website.

Price value

6/10

No prices published; accepts insurance and installment payments (Carenow); market positioning unclear for tourists.

Tourist suitability

5/10

WhatsApp booking and appointment reminders noted; some English-speaking patients in reviews; no Singapore-specific logistics mentioned.

What comes up well

  • Paripurna (5-star) accreditation confirmed on website
  • 50 reviews all dental-specific; braces, extractions, root canals covered
  • Oral surgeon available for wisdom tooth and complex cases
  • WhatsApp booking with appointment reminders

Points to weigh

  • All 50 reviews are 5-star with no negative feedback; possible selection bias
  • No published price list for tourist planning

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

5.0

out of 5, from 142 reviews

5 141
4 0
3 0
2 0
1 1
Mustafa via Google 5.0 out of 5
I thought scaling would be painful because many people said it was painful. It turns out that scaling at Joy Dental wasn't painful at all. The front desk, including the doctor and nurse, were very friendly and provided very helpful education for my first time scaling. I really enjoyed scaling here.
Reply from the clinic

Thank you, Mustafa, for entrusting your dental care to Joy Denta Batam Dental Clinic. We hope the results meet your needs. Furthermore, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental … More

Fitry Audia Manullang via Google 5.0 out of 5
Treatment at Joy Dental is very comfortable and clean. The treatment from the doctor is friendly.
Reply from the clinic

Thank you, Ms. Fitry Audia Manullang, for entrusting your dental care to Joy Denta Batam Dental Clinic. We hope the results meet your needs. Furthermore, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and … More

Herry Agustianto via Google 5.0 out of 5
The dentist is skilled and kind, the place is comfortable.
Reply from the clinic

Thank you, Herry Agustianto, for entrusting Joy Dental Batam Dental Clinic with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various … More

Rizka Lailatun Nadia via Google 5.0 out of 5
The service at Joy is very friendly and good, and the facilities are really good. It is highly recommended for dental care. Thank you very much, doc.
Reply from the clinic

Thank you, Rizka Lailatun Nadia, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. Furthermore, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental … More

Adika Kahyzina via Google 1.0 out of 5
I had a nerve treatment here because I had swollen gums. When I had an x-ray there, the doctor initially said it was this tooth, which I asked to cure the swelling, but after treatment and it didn't heal, the doctor wasn't sure which tooth …
Reply from the clinic

Sorry, Sis Adika Kahyzina, for the inconvenience. After we confirmed with the management regarding your complaint, from the beginning the doctor had suggested that the problematic teeth should be treated, Sis. It is possible that the … More

Cahya Shelamita via Google 5.0 out of 5
the service is very good and the doctor is also good and explains well
Reply from the clinic

Thank you, Cahya Shelamita, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental … More

Dian Doerahim via Google 5.0 out of 5
Very gentle Doctors and felt comfortable during our treatments. Will come again for sure!
Reply from the clinic

Response from the owner Edited 3 months agoThank you, Dian Doerahim, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental health … More

agus hermanto via Google 5.0 out of 5
Very good in explanation and service. I hope my tooth doesn't hurt.
Reply from the clinic

Thank you, Agus Hermanto, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental health … More

Henihasyuni SR via Google 5.0 out of 5
I really liked the service, the doctor was friendly, and the results were satisfactory. Thank you Joy Dental 🥰 …
Reply from the clinic

Thank you, Henihasyuni SR, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental … More

putri chairul via Google 5.0 out of 5
The doctor is meticulous and patient. The clinic is clean. Recommended for dental care in Batam.
Reply from the clinic

Response from the owner Edited 3 months agoThank you, Putri Chairul, for entrusting Joy Dental Batam with your dental care. We hope the results meet your needs. In addition, Batam Dental Clinic also provides braces, veneers, teeth whitening, dentures, and various other dental health … More

GIAN HANZ TM via Google 5.0 out of 5
Thank God... The service and service are satisfactory, now I'm a regular customer.
Reply from the clinic

Thank you, GIAN HANZ TM, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other dental … More

Camelia Pertiwi via Google 5.0 out of 5
If you're still unsure about dental care in Batam, consider trying Joy Dehtal. My experience at Klik Gigi was very pleasant. The doctor and staff were communicative and patient, and the results were satisfactory.
Reply from the clinic

Thank you, Camelia Pertiwi, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

Queen aliya Anatasya via Google 5.0 out of 5
The doctor is friendly...the place is clean...the quality is okay
Reply from the clinic

Thank you, Queen Aliya Anatasya, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

yiv 00 via Google 5.0 out of 5
The place is comfortable and clean, the service is good, the doctor is also friendly👍 …
Reply from the clinic

Response from the owner Edited 4 months agoThank you, yiv 00, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other dental … More

Monica Harfriza via Google 5.0 out of 5
The place is nice, comfortable and clean, the service is very friendly 👍👍 …
Reply from the clinic

Response from the owner Edited 4 months agoThank you, Monica Harfriza, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

she wonder via Google 5.0 out of 5
Fast and clean dental in Batam. Very comfy and good service.
Reply from the clinic

Thank you, Sis She Wonder, for entrusting our Batam dentist with your dental care. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

Leonardus Fernando via Google 5.0 out of 5
Great experience. Dr. Wahyu's explanations were detailed and straightforward, making them easy to understand. The service was excellent, and the scaling was comfortable and painless.
Reply from the clinic

Thank you, Mr. Leonardus Fernando, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various … More

Bagas Wahyu Pratama via Google 5.0 out of 5
Best place for your tooth care. Good service and the place is comfortable. Best dental care in batam i think
Reply from the clinic

Response from the owner Edited 4 months agoThank you, Bagas Wahyu Pratama, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

Nuri Kusmiasari via Google 5.0 out of 5
The place is clean, the service is very good. Have visited here 2 times.. Thank you
Reply from the clinic

Thank you, Nuri Kusmiasari, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

Yenni Lutfi via Google 5.0 out of 5
Very satisfied with the service, the doctor and nurses are very friendly.
Reply from the clinic

Thank you, Yenni Lutfi, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other dental … More

Theresia Winata via Google 5.0 out of 5
The service is good, the doctor and staff are friendly.
Reply from the clinic

Thank you, Theresia Winata, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other … More

Jiareysii via Google 5.0 out of 5
The doctor was gentle and not rough when scaling and filling teeth. Recommended!
Reply from the clinic

Thank you, Jiareysii, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other dental … More

Grace Augusuriyanti via Google 5.0 out of 5
Scaling and filling were done greatly and they aren't rough. I had a good time! Thank you doc
Reply from the clinic

Thank you, Ms. Grace Augusuriyanti, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various … More

Tri Agung via Google 5.0 out of 5
The service is good, the doctor is friendly and competent
Reply from the clinic

Response from the owner Edited 4 months agoThank you, Mr. Tri Agung, for entrusting your dental care to our Batam dentist. We hope the results meet your needs. Batam Dental Clinic also provides braces, tooth extractions, teeth whitening, dentures, fillings, and various other dental … More

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