Patients
Reviews of JM Dental Design Center.
Cartagena De Indias, Colombia. 120 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 120 reviews
Excellent professional; I had my teeth done by him 5 years ago, and he's very meticulous with details. Highly recommended!
Reply from the clinic
Thanks Luz, the little things are part of our daily lives, greetings!
At JM Dental Design, from the moment you arrive you feel like you're in a place full of harmony. Their staff is warm in their care, professionalism, and cutting-edge technology ultimately leave you more than satisfied. I'm happy with my smile design 😍. Go ahead, don't stop smiling at life. JM Dental Design Center 🥰 …
Reply from the clinic
We are glad to hear that Yomaira, we work hard to keep our patients satisfied, greetings!
Unparalleled care and services, incredible results, recommended to the excellent Dr. Johnny ❗😉 …
Reply from the clinic
Thank you Mariela, it was a pleasure to assist you.
The best choice I could have made for my orthodontic and periodontal treatment. The service I received was excellent, with highly qualified and compassionate staff. My parents also received rehabilitation and had wonderful results. We are very grateful to you, Dr. Johnny Mercado, and the entire team.
Reply from the clinic
Thank you very much Anderson, our entire team of professionals are of the highest quality, just as you say.
I am happy and grateful for the excellent work that has yielded very good results to date. I highly recommend your unparalleled procedure.
Reply from the clinic
Thanks for the recommendation Susana, greetings!
It was a wonderful experience!! The best service, the best staff, and above all, beautiful, natural, and very professional work. 100% recommended. From New York, eternally grateful!!! You changed my life!! Dr. Johny, the best!! Thank you!!
Reply from the clinic
We're glad you had a great experience, like all our patients. We strive for that and for doing natural-looking work 🙏
Excellent service. I always come back because quality service is essential to me. And at JM Dental, they know how to achieve customer satisfaction.
Reply from the clinic
Thank you Arleth, this is always your home 👏
Traveled from NY to Cartagena on vacation. I went in knowing I needed two fillings and a implant. Leading up to my trip I was having a lot of pain on one of my teeth. Dr. Mercado uncovered that I also needed a root canal. I was only in Cartagena for 3 days and Dr. Mercado made sure to have a specialist at his practice complete the root canal. He was able to reconstruct two of my molars and install…
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the post for the implant. During this process Dr. Mercado was able to explain all of the outcomes and I had a successful implant procedure done as well. I couldn’t be happier with the treatment and care that I received at JM Dental Design Center. Everyone including the receptionist Alejandra was very professional and efficient. Luz the dental assistant was also amazing and very attentive.
Reply from the clinic
We're so glad that everything went as you expected, Jose. The whole team worked hard to ensure you had a great experience. Best regards!
Just thanks to Dr. Johnny and his work team. My entire family has a spectacular smile in his hands. My husband, my daughter and I have had a smile design done for 3 years and we go to our check-ups and our work is intact as if it had just been done. Very professional, dedicated and perfectionist in what he does. His work team is very professional and friendly. Totally recommended. Thank you so…
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much. 😊
Reply from the clinic
Thank you so much Lina for your trust and for those beautiful words. We strive to ensure our patients have a great dental experience.
I didn't like the treatment; all the restorations Dr. Jonny did for my husband fell off. I preferred to go to another clinic in Bocagrande.
Reply from the clinic
Response from the owner Edited 2 years agoGood morning, Diana, I hope you're doing well. We're surprised by this comment, as we've never treated you or your husband. We're absolutely certain that if we had provided you with a procedure, your review would be very similar to the 100% satisfaction rating we receive from our patients. As a high-quality and innovative dental practice, we offer 100% guaranteed treatments and procedures. You should know that before any treatment, patients sign a medical record and receive a guarantee certificate. Have a blessed week!
The service is excellent. I had 2 extractions and the doctor did it in a very professional manner. I felt really safe. They also accompanied me throughout the recovery! Thank you very much
Reply from the clinic
Thank you so much for your trust.
Genius!! If you want the most beautiful veneers you can ever had, then Johnny is the right professional for it. His clinic is very beautiful, modern and it is equipped with the lasted technology. The whole team is very professional and friendly, I really felt looked after. Once again, I left this place super happy and with a big smile. Highly recommended!
Reply from the clinic
Thanks for your kind words, Mauricio, greetings!
Phenomenal service. I showed up without an appointment in a lot of discomfort and they immediately took me in. The dentist was very knowledgeable, patient and kind. The office was extremely clean and pleasant to be in. Probably the best dental service I've ever had. I highly recommend this JM Dental Design Center.
Reply from the clinic
Mr. Anthony it was a pleasure to serve you, we know how important it is to offer a good service and provide you with the best comfort. He will always have the doors open to our dental clinic, thank you for trusting us!
I had a very please experience here. Installations are great and the professional services top notch.
Reply from the clinic
Thank you Hector for trusting us, we hope that your stay at JM Dental Design Center has been to your liking, the doors of our facilities are open to you.
From the moment you make an appointment for an evaluation, the treatment from the entire staff at the doctor's firm is wonderful. I'm happy with my smile; Dr. Johnny achieved what I wanted. Honestly, I lost a lot of money trying to achieve the wonderful results the doctor gave me. These professionals are definitely the ones who know how to do it. I 100% recommend Dr. Johnny and his entire team…
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of professionals.
Reply from the clinic
Thank you very much, Paola. At JM Dental Design Center, we always strive for your comfort, and we're glad we were able to leave our mark of excellence in your treatment. The doors of our dental clinic are always open to you, and we'll always be happy to serve you.
Excellent service, super dedicated to their work and very professional. I loved their work!!!
Reply from the clinic
Thank you so much, Carla. We're glad your stay at our dental clinic was satisfactory. We're always here to serve you.
Definitely the best doctor!!!!!!!!!! Excellent service and excellent professionals, very grateful and satisfied!!! 100% recommended!!!!!
Reply from the clinic
Our team will always be ready to help you with your dental needs, thank you for trusting us Dani.
The customer service is 5-star (I particularly like it). They are very concerned about the patient's health after each procedure and/or appointment and have several communication channels available if needed. The clinic has excellent professionals and very good facilities. The professionals take the time to explain the procedures and, before making a decision, present their point of view so that…
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t the best solution can be chosen together with the patient.
Reply from the clinic
At JM Dental Design Center, your well-being will always come first. Thank you for trusting us, and we hope your visit to our dental clinic was satisfactory. It will always be a pleasure to welcome you.
I couldn't have been in better hands. It was an excellent experience that combines the best technology, infrastructure, and the knowledge and passion of a team that was always committed and willing to give me an unbeatable result. I'm thrilled with my outcome. My sincere thanks to Dr. Johnny and his team for striving for perfection in every detail and for giving me the best smile ever 😁
Reply from the clinic
Our clinic, JM Dental Design Center, is your home away from home, where we're always ready to provide you with the best care. Our team was delighted to assist you, and we're pleased that your treatment was satisfactory. Best of luck!
I had been planning a trip to Cartagena for several months. I contacted this clinic and always received the professionalism that characterizes them. I traveled from the United States and from the moment I walked through the door, I was warmly welcomed by Rosa and all her doctors and assistants. I had surgery, and the work was so meticulously done that I still feel perfectly fine. I hope to…
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return and receive treatment at one of the best dental clinics I have ever been to. Thank you very much.
Reply from the clinic
Thank you Roger for trusting JM Dental Design Center for your dental treatment, we will always be ready to provide you with the best care in our facilities.
Good service, very modern and comfortable facilities, worth coming back!
Reply from the clinic
Thank you very much, Nuria. We hope your stay at JM Dental Design Center was satisfactory. It will always be a pleasure serving you.
Definitely the BEST cosmetic dentistry center in Cartagena. Unmatched quality, service, professionalism, and attention. Magnificent facilities, a truly special staff, and state-of-the-art equipment. The results on my teeth are even better than I expected. Dr. Johnny is a true artist when it comes to designing beautiful and natural smiles. I loved it!!! And I recommend it without hesitation.…
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Thank you, JM Dental Design Center 🙂
Reply from the clinic
Thank you so much, Lorena! We'll always be here to give you the best!
On my visit to Cartagena, I was fortunate enough to visit JM Dental Design and meet Dr. Johnny Mercado, and have my teeth whitening treatment. The only word is... wow... thank you for your great service, your excellent office and wonderful staff. The staff is extremely friendly, and the results were more than I expected... 100% recommended. I will send my friends in 🇺🇸 so they can have the…
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pleasure of using your services... and the price is the best... thank you, thank you.
Reply from the clinic
At JM Dental Design Center, it will always be a pleasure to serve you. Thank you for trusting us with your teeth whitening treatment. Best of luck!
Superb service, everyone is very friendly and attentive. 1000% recommended!
Reply from the clinic
Thank you so much! JM Dental Design Center wants to be your ideal dental clinic in Cartagena, so we'll always be waiting for you with open arms when you need us.
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