Patients
Reviews of Institutos Odontológicos - Clínica Dental Madrid Atocha.
Madrid, Spain. 92 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 92 reviews
I am delighted with the services and the treatment of the staff.
Reply from the clinic
Hello Encarnación, We are very happy to know that the care and services you received met your … More
Excellent service, very competitive prices, highly professional and friendly staff, and flexible opening hours.
More than a dental clinic, they seem like aggressive insurance salespeople. I went to this clinic with a dental cleaning voucher I received through my electricity provider (Iberdrola). From the very first moment, the service left much to be desired: since I didn't have a printed copy of the voucher (although I tried to show it digitally), they treated me with unacceptable condescension and…
Read the rest of this review
d arrogance, saying things like, "Honey, that's not how things work here." But the worst was yet to come. They used the appointment to take x-rays and perform tests with the sole purpose of scaring me: they diagnosed me with early-stage periodontitis and told me I needed a complete scaling and root planing, in addition to treating four cavities, with a quote of 900 euros. They even told me, with little tact and a lot of malice, that "if all my teeth fell out, it was going to cost me a lot more money." I left there terrified. Luckily, I decided to get a second opinion at another professional clinic. The diagnosis was radically different: I don't have periodontitis, just a minor inflammation that cleared up with a basic cleaning, and there were no cavities or the urgent scaling and root planing they were trying to sell me. In short: I felt like the victim of an aggressive, deceptive, and unethical sales tactic. I went in for a simple cleaning and ended up in a commercial nightmare. More than dentists, they seem like encyclopedia salespeople pressuring you to close inflated bills. Avoid this place at all costs if you're looking for real oral health and not an unnecessary scare.
Reply from the clinic
Dear AT, we regret that you are describing this experience at our clinic. Due to data protection regulations, we cannot display the diagnostic and photographic evidence from your visit with our periodontist (which is available to you). We hope you can find assistance at another clinic. Thank you for your feedback. Atocha Dental Institutes.
Today I started invisible orthodontic treatment with Dr. García and I'm very happy with the treatment I received from the very first visit, both from Dr. De Los Santos and the Clinic Director, Lorena, as well as from the surgeon, Dr. Acitores. They explained the steps of my treatment in detail and answered all my questions. The entire clinic team is very professional, which gives me a lot of peace…
Read the rest of this review
of mind, since the orthodontic treatment will last a little over a year. I highly recommend IO Atocha. Eva Martínez
Reply from the clinic
Dear Eva, It is a pleasure to know that you have been satisfied with the care you received … More
I recently moved to Madrid and this clinic was recommended to me for a tooth extraction, and the service couldn't have been better. Dr. Astrid was incredibly professional, and the treatment I received from Gema, Iria, and Alicia was exceptional. A fantastic team!
Reply from the clinic
Dear Joel, We are delighted to hear that your experience was so positive and that you received such professional and friendly care. We truly appreciate your kind words about our team. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
I want to highlight the magnificent professionals I encountered at this clinic in Atocha. When Ms. Iria attended to me with such dedication, professionalism, and compassion, finding the best solution for my needs and helping me with everything, I knew this clinic was the ideal place. I felt completely confident, and I wasn't wrong. Thank you so much, truly! I 100% recommend the Atocha Dental…
Read the rest of this review
Institute.
Reply from the clinic
Dear Salud, Thank you sincerely for your kind words and the trust you have placed in us. We are delighted to know that the care you received exceeded your expectations and that you felt supported throughout your visit. Your recommendation is very valuable to us. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
This dental clinic is wonderful; all the professionals are excellent. I had a cleaning today, and Nieves Peña did a fantastic job. Absolutely 100%. Thank you.
Reply from the clinic
Dear Marian, We are delighted to hear that you were satisfied with the care you received, … More
Dr. Ostos and his assistant Carolina performed a complete maxillofacial surgery on me under conscious sedation. Excellent professionals. They provided compassionate and personalized care.
Reply from the clinic
Dear Agustín, Thank you so much for your kind words regarding the care and professionalism you received during your surgery. Your recognition of our team's hard work motivates us to continue providing the best possible service. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
Very happy with the clinic and excellent service. The treatment provided by Dr. Santos was very professional.
Reply from the clinic
Dear Israel, We are delighted to hear that the care and treatment you received exceeded your expectations. We greatly appreciate your kind words, and your satisfaction is our greatest reward. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
I had a blood extraction done and I'm delighted with the whole clinic. Dr. Santos and Dr. Ostos are excellent professionals. The best part was the reception. 🥰🤗 …
Reply from the clinic
Hello Teresa, We're delighted to hear that your experience was so positive and that the care … More
I'm so happy and grateful for the wonderful treatment I received, and I highly recommend them to everyone. They are fantastic in their approachability, friendly service, and effectiveness in my treatment. I'm especially delighted with Dr. Santos and Dr. Acitores; they are so lovely. 🥰😍🤩 …
Reply from the clinic
Hi Chelo, We're so glad to hear that your experience has been so positive and that you feel well cared for. We really appreciate your comments about our commitment and dedication. 😉🐶 Best regards, Atocha Dental Institutes - Madrid Atocha Dental Clinic
Highly professional service, always offering solutions to your dental problems. A friendly and welcoming approach. Both friendly and professional. Highly recommended.
Reply from the clinic
Dear Lorenzo, Thank you very much for your kind words. We are pleased to hear that you had a professional and friendly experience, as we strive to provide attentive and effective service for every dental need. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
Look, it's the dentist. And you don't usually go to the dentist looking forward to it. But this clinic is full of excellent professionals, and it shows. From the moment you walk into reception, the service is wonderful. They're incredibly …
Reply from the clinic
Hello Roberto, Thank you for highlighting the attentive and professional service you experienced at our facilities. We are pleased to know that you feel comfortable and well-informed during your visits, and that you appreciate our quality and prices. Best regards, Atocha Dental Institutes - Atocha Dental Clinic Madrid
I am very happy with the care I received at the entire clinic.
Reply from the clinic
Hello Almudena, Thank you for your positive feedback regarding the service you received. We are committed to providing quality service, and your satisfaction is very important to us. Best regards, Atocha Dental Institutes - Atocha Dental Clinic Madrid
Excellent dentist! Eva and Tamara are very professional. The waiting room is quiet and welcoming. The customer service is outstanding; they greet you with a smile.
Reply from the clinic
Dear Blanca, Thank you so much for highlighting the quality of service and the pleasant atmosphere. We are delighted to hear that you were pleased with the care you received and felt comfortable during your visit. Best regards, Atocha Dental Institutes - Madrid Atocha Dental Clinic
Delighted with Dr. Ostos and the rest of the clinic.
Reply from the clinic
Dear Jose Manuel, We are pleased to hear that you had a positive experience with our team. Your kind words motivate us to continue providing dedicated, high-quality service. Sincerely, Atocha Dental Institutes - Atocha Dental Clinic Madrid
Iria provided excellent service, advising you according to your needs and offering options tailored to your preferences! I'm about to start my treatment and I'm so excited. I highly recommend her!
Reply from the clinic
Dear Rony Joaquin Cruz Perdomo, Thank you very much for your kind words and the trust you have placed in us. We are pleased to know that the guidance you received was appropriate and that you are excited about starting your treatment. We remain at your disposal for any support you may need. Sincerely, Atocha Dental Institutes - Madrid Atocha Dental Clinic
I had my teeth whitened with them and their service and professionalism were top-notch. Thank you so much, Nieves!
Reply from the clinic
Dear Ivan, Thank you so much for your positive feedback regarding the service and attention you received. It is a pleasure to know that your experience was satisfactory and that you appreciated the professionalism. Sincerely, Atocha - Dental Institutes - Atocha Dental Clinic Madrid
I came here because I wasn't happy with my clinic at all. I've started treatment with them and they seem very attentive, and I trust them!
Reply from the clinic
Dear Yaye, We are pleased to hear that you have found our service attentive and are … More
Excellent professionals. The hygienist was fantastic and the service was wonderful.
Reply from the clinic
Dear Marta, Thank you so much for sharing your experience with us. We are delighted to hear that you were satisfied with the care you received and the team's performance. Your feedback motivates us to continue providing quality service. Sincerely, Atocha Dental Institutes - Madrid Atocha Dental Clinic
I am delighted with Nieves, she gave me a fantastic hygiene treatment.
Reply from the clinic
Dear Lucia, I'm so glad to hear that the cleaning met your expectations and that you were satisfied with the service. We appreciate you sharing your positive experience with us. Best regards, Atocha Dental Institutes - Madrid Atocha Dental Clinic
Everything was perfect, thanks to people like Iria, Alicia, etc. All the staff were very professional.
Reply from the clinic
Hello Miguel Ángel, Thank you so much for your kind words regarding the care you received from Iria … More
The service remains impeccable, with a humane and professional approach from the entire team, from reception to assistants and doctors.
Reply from the clinic
Dear Franky, We deeply appreciate your kind words regarding the care you received. We are delighted to know that the team's dedication and commitment were evident to you during your visit. Sincerely, Atocha – Dental Institutes - Madrid Atocha Dental Clinic
Always a great experience!! The entire staff is top-notch: receptionists, doctors, and assistants are all very kind and friendly. I go every year to get my cleaning done, and today I had my wisdom teeth removed. Throughout the entire process, I felt super comfortable. I suffer from migraines with associated photosensitivity, and they've always made everything easy for me (for example, holding my…
Read the rest of this review
y sunglasses or eye mask closer to me, holding my arm). Without a doubt, my trusted dentist.
Reply from the clinic
Hello Beatriz, We appreciate you sharing your positive experience and trusting our services for your dental care. We deeply value your comfort and well-being during every visit. Best regards, Atocha Dental Institutes - Madrid Atocha Dental Clinic
Want the same for your own teeth? Send a photo and we will come back with a written quote from Institutos Odontológicos - Clínica Dental Madrid Atocha.
Ask on WhatsApp