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Patients

Reviews of Instituto Jardelino Dental Clinic.

João Pessoa, Brazil. 123 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 123 reviews

5 119
4 0
3 1
2 0
1 3
Daniel F. via Google 5.0 out of 5
For years I have been receiving treatment at the Jardelino Institute for orthodontic appliances and cleanings, among other procedures, and I must highlight the comfortable environment, the kind staff, and the professionalism of Doctors Matheus and Anna. I have had a great experience overall and hope to count on the institution for the future maintenance of my oral health.
Reply from the clinic

How does it feel to receive this feedback from dear patients like you, Daniel?

Mikaelly Oliveira via Google 5.0 out of 5
I was extremely satisfied with the service! Dr. Raiane Pombo is very professional, attentive, and inspires a lot of confidence. The environment is clean, pleasant, and well-organized. I recommend her without hesitation!
André Lucas Rocha Lima via Google 5.0 out of 5
Excellent dental clinic, I would like to specifically mention the professional Dr. Raiane Luna Pombo. Very capable, friendly and compassionate. I recommend her to everyone.
Christine Soares Hluchan via Google 5.0 out of 5
Excellent environment, of very high quality. I would like to highlight the distinguished work of the professional Raiane Pombo. Besides being extremely intelligent and technically prepared, she demonstrates genuine care for her patients, explaining each procedure with clarity and confidence. Her charisma makes the service even more welcoming, conveying tranquility from the first contact. She is…
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a dentist who combines competence, empathy, and dedication. I recommend her with complete confidence.

manoel neto via Google 1.0 out of 5
My experience with dentist Raiane Pombo was extremely negative and uncomfortable. During the consultation, I felt that the focus was much more on trying to sell procedures than on assessing my real clinical needs. On several occasions, there was insistence on treatments that were not well justified, which made me feel insecure about her conduct. In addition, what I consider most serious was her…
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attitude during the appointment: I was the target of disrespectful comments, with the use of terms such as "fat" and "poorly cared for," even though she is quite thin to talk about me like that. Edit: I ended up doing the review using my husband's account, but from the description the dentist knows very well who I am, I don't need a fake account.

Reply from the clinic

We haven't treated any patients with the name Manoel Neto recently. It appears to be a fake profile. Please report this to us via WhatsApp because it seems there's been a mistake regarding the location you're reviewing. We are at your service.

Herculano via Google 5.0 out of 5
I want to express my gratitude for the excellent care provided by Dr. Raiane Pombo. I was very satisfied with the care, attention, and professionalism throughout the consultation. Beyond her technical competence, she demonstrates great empathy and inspires confidence, which makes all the difference in the patient experience. Without a doubt, high-quality care that deserves recognition. Thank you…
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u very much!

Karla Leite via Google 5.0 out of 5
What a wonderful clinic! The service is attentive from the moment you arrive at reception. The atmosphere is cozy, light, and tranquil. Dr. Fernanda is a cheerful, easy-going, transparent person who is very confident in what she says about facial harmonization. I had my procedure done with great safety and confidence. I'll be having another one soon.
Reply from the clinic

Oh Karla, it's so good to have you as a client and friend. Our professionals will always strive to deliver the best for our patients. We are happy with your choice and trust.

Vanessa Bezerra via Google 5.0 out of 5
My experience was wonderful. I loved the service and the result. Dr. Fernanda has a gift from God. 🌟 …
Reply from the clinic

Hi Vanessa, your feedback is super important to us at the Institute. Thank you so much! We will always be looking to innovate in our service. Hi Vanessa, your feedback is super important to us at the Institute. Thank you so much! We will always be looking to innovate in our service.

Camila Ribeiro Rodrigues via Google 1.0 out of 5
Unfortunately, my experience wasn't so positive. I had an allergic reaction after using the airflow cleaner. Feeling sick and then having to spend money on a doctor and allergy medication wasn't worth it at all.
Dennis Pereira via Google 5.0 out of 5
Amazing place, with truly top-notch professionals. Today I can smile thanks to the Jardelino Institute 🥰😁 …
Lincoln Eloi via Google 5.0 out of 5
Clinic with excellent professionals and exemplary work. Humanized and cordial service. In addition to making us more confident and secure in the explanations about the treatments, in theory and in practice. I recommend without hesitation. Moderation.
Gabriel Ackermann via Google 5.0 out of 5
I found the institute by searching online because I needed to have some maintenance done. I was pleasantly surprised in many ways. It's a very well-structured environment, meticulously designed with attention to detail. The dental techniques are up-to-date and completely different from old standards. You feel good and comfortable from beginning to end; it's very personalized.
Licia “Ma Jiva Bhakti” via Google 5.0 out of 5
I felt very comfortable and safe. Having suffered a traumatic dental experience years ago, I trusted both the professionals and the state-of-the-art equipment the clinic possesses. And I will be undergoing my treatment with them, something I couldn't have imagined before, as I've been visiting and getting quotes and nowhere else did I feel safe enough to undergo this rather complex treatment. I…
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recommend them for the clinic's excellence.

Reply from the clinic

Hello Licia, we are thrilled, as we are committed to discovering new ways and methods of care to offer an excellent and welcoming experience to each of our patients. Thank you so much!

Lil Braazy via Google 5.0 out of 5
Excellent service, the receptionists are great! And what a top-notch clinic! 🫰😍 …
Fernanda Honorato via Google 5.0 out of 5
Excellent professionals, very well-prepared, receptive, experienced, and always attentive. The service is excellent, the attendant is always helpful and available to assist. The environment is welcoming and organized; everything seems designed to provide well-being and quality service.
Elvira Maria P. Costa Bastos via Google 5.0 out of 5
My family and I have always been received with attention and kindness by all the professionals, in addition to excellent work. I feel gratitude and great affection for Dr. Jardelino, his family, and his entire team 🙏🏻 …
Reply from the clinic

We feel responsible for delivering the best for our patients and friends. It's a pleasure to be part of this transformation.

Raissa Luna via Google 5.0 out of 5
Wonderful service! From reception to clinical care, everyone is very polite and attentive. I felt welcomed and safe throughout the entire treatment. I will definitely return!
Josivania Santiago via Google 5.0 out of 5
Beautiful, cozy clinic. Excellent and attentive staff. Total quality. We found that the human element and technology are in perfect harmony at the clinic.
Reply from the clinic

Thank you for your kind review, Josivania. It's always a pleasure to welcome you and your family!

Andrea Rocha Gonçalves via Google 1.0 out of 5
My experience at the institute left much to be desired. The service wasn't the same for everyone, and I perceived a lack of care and respect in how they treat patients. My procedure was paid for in full; I received no discount, and at no point was I informed or invited to be a "model patient." Even so, I was treated differently from other people, especially in posts and communications.…
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Furthermore, I did not authorize the use of my photos, and yet there was undue exposure and a lack of transparency. I felt the treatment lacked a more humane, respectful, and egalitarian approach. I believe the institute needs to review its practices so that all patients receive the same care and consideration.

Kennedy Ribeiro via Google 5.0 out of 5
Excellent! I felt very comfortable with the care and explanations! The atmosphere and service were top-notch.
Reply from the clinic

It is very important for everyone at the team to deliver excellent service, Mr. Kennedy. We are happy to be part of your dream.

ILUSKA TAVARES FERNANDES CORREIA LIMA via Google 5.0 out of 5
The best service, from the reception staff to the professionals. I absolutely love it!
Reply from the clinic

Thank you for your kind review, Iluska. It's always a pleasure for us to receive it. Thank you for all your kindness ❤

Távila Gomes via Google 5.0 out of 5
I simply love this place! 💖 The experience is always wonderful, from the service to the attention to every detail. The professionals are attentive, explain everything clearly, and inspire a lot of confidence. The procedures are done with delicacy, safety, and incredible results! I always leave feeling renewed and happy. I recommend it without hesitation!
Reply from the clinic

Thank you for your feedback and kind words! We always strive to provide the best service, with total excellence, to our clients and friends! Thank you, Távila!

Josemy Costa via Google 5.0 out of 5
Thank God the service from the front door to the owner was very good.
Reply from the clinic

This feedback from people like Mr. Josemy is very satisfying.

Carlene Morais via Google 5.0 out of 5
The Jardelino Institute offers excellent service from reception to consultation. The receptionists are very attentive, kind, and greet us with great friendliness, providing a very welcoming environment. Dr. Anna Raquel, the specialist who treated me, is not only friendly but also attentive and welcoming, providing a humanized service of listening and clarifying the best treatment. I felt very…
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comfortable with the welcome and receptiveness. Thank you for the excellent service!

Reply from the clinic

It goes far beyond feedback; that's what sets us apart. Delivering excellent care and treatment to you, our valued patients. It's a pleasure to be part of this transformation. Rest assured that we will always strive for the best.

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