Patients
Reviews of Individuum Innovative Dental Medicine "Vardanants" Branch.
Yerevan, Armenia. 116 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 116 reviews
Caring and quality service
Simply excellent service, caring staff.
I had a great experience at this stomatology clinic. The team is highly professional, everything is very clean, and they use modern, high-quality technologies. Most importantly, the people make a real difference. I would especially like to thank Արմեն Խաչանյան and Գայանե Խաչատուրովա for their professionalism, care, and friendly attitude. I truly felt comfortable and well taken care of. Highly…
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recommended.
If I could give 6 stars then I would. Super professional and friendly. Absolutely recommendable!
Terrible clinic, I don't recommend it to anyone.
I'd like to express my deepest gratitude to the entire clinic team for their professionalism, attentive care, and warm atmosphere. From my very first visit, I felt in good hands—everything was explained clearly, and their work was meticulous and caring. A special thank you to the doctors for their compassion and high-quality treatment. Now, going to the dentist is no longer a source of stress, but…
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a place you can feel confident in. I recommend them to anyone who values professionalism and comfort!
Excellent clinic, I recommend it!
I'll add to my review: I initially liked the doctor and had a lot of treatment with him, but after my last visit, it turned out he hadn't cleaned out my precervical decay. A week after his treatment, I saw the orthodontist, and she pushed back my gums and showed me the remaining decay. :( Dr. Armenak is a wonderful doctor. If it weren't for him, I wouldn't have gone to this clinic again. Once,…
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, they scheduled me for the wrong time, and I couldn't give it because I was picking up my son at that time. I only found out when I arrived! The second time, they scheduled me at a different clinic, even though I'd called the right department and wasn't aware there was another one. I asked if the doctor would wait for me if I went to another branch, and they said yes. I finally arrived, and there was already another patient there, and I waited another 30 minutes. If they had told me right away, I would have rescheduled. I didn't hear an apology from the receptionists the first or second time; on the contrary, they hinted that I was doing something wrong. I understood or heard. The director apologized, but only after the negative review. In general, I think it's inappropriate to discuss a review with a client personally. I'm very sorry they ruined my day and my mood.
Reply from the clinic
Dear Natalia, We are very pleased that you have developed confidence in Dr. Armenak, as a trusting relationship between doctor and patient is the key to successful treatment. You will likely have another opportunity to get to know him better and experience the high level of professionalism of the other doctors, assistants, and administrators. While we fully understand your frustration and emotions regarding the misunderstanding and problems that arose during your appointment at our clinic, we ask that you exercise restraint and respect for our staff. Our staff has always treated all patients and visitors to our clinic, including you, with respect and care, and over more than 14 years of service, numerous words of gratitude and appreciation are proof of this. We regret that, for objective or subjective reasons, you may have formed a different impression. We will take your concerns into account and work to address all the details to avoid future shortcomings in the organization of patient visits. However, we understand that where human error is involved, respectful treatment of patients, all staff, and anyone involved in any way, even strangers reading this review, remains our top priority. Good luck and success in your treatment!
Professional staff, pleasant and effective in communication and work.
I want to say a huge thank you to the entire team of doctors! You are simply the best I've ever encountered in dentistry! The entire staff is responsive and excellent specialists. Thanks to the doctors, I was able to overcome my fear of dentists, and thanks to them, I have a wonderful, beautiful smile and healthy teeth. Despite the complexity of my case, the entire team of doctors handled the task…
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brilliantly!
Reply from the clinic
Dear Ekaterina, Thank you so much for your kind words and trust! Successful work, a beautiful smile, and healthy teeth are undoubtedly the result of effective collaboration between the entire team and the patient! Without your patience, trust, and understanding, we would not have achieved the desired result! We are always happy to help, and wish you health and success!
The best doctors, teamwork, individual approach to each person. I am very satisfied and grateful ❤
Excellent service and super professional team of doctors!!!!
Excellent clinic. I've been going there for over two years and have always been delighted with the results. The doctors are very kind and attentive, and the atmosphere is wonderful. The prices are affordable.
Thank you very much for your caring and professional approach.
I highly recommend the clinic; the staff is very polite and attentive! Everything is neat and clean. A huge thank you to Aida Babayan for the painless treatment; everything was top-notch!
Dear and much-loved doctors of the Individual Dental Clinic, which has earned the trust of many local and visiting patients! I admire your professionalism and talent for constantly moving forward (on Vardanantsa Street). I visited the clinic on Vardanantsa Street, and it's simply superb, I can't find the words. Refined taste and professionalism in everything. The medical staff, the equipment,…
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the patient interaction, the atmosphere—everything is spot on. It's great that you're now centrally located (convenient, fast, and easy). Thank you for being here.
The best center for patients and the best workplace for professionals🌟🌟🌟🌟🌟 …
Caring and professional staff, who work together to ensure your healthy and beautiful smile in the shortest possible time and within the tightest possible budget. I would definitely recommend applying. I was treated by Dr. Hovhannes, and I am extremely satisfied.
I am very satisfied with the services provided. Thank you for the competent approach.
This is the perfect clinic! If you come here, you'll be in the best hands. I have bad teeth and have to go there often, so I'm so glad I found such wonderful doctors who make you feel safe! Thank you to every doctor and administrator for their help! 🫶🏻 Real people! …
Wonderful dental clinic, with wonderful, warm and friendly doctors 👍👍👍👍 …
I am very pleased with the medical staff and administration of the Individuum clinic. Everything is organized at a high level. Dr. Hovhannes demonstrated a very compassionate, caring, attentive and professional approach, which was very important to me. I am especially impressed by the innovative solutions and modern approach. I have great confidence and would recommend applying to this clinic.
The wonderful Dr. Liana found a way to connect with our six-year-old toddler. We treated many teeth, all based on trust and full communication with our child. The clinic is excellent. The receptionists are always very nice and polite!
We are very grateful to the entire staff at Individum for their professional approach.
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