Minh Do
March 2026 · ★ 1
I had fillings done on cavities #36, 37, and 47 at The Peace branch in District 1 by Dr. Linh (short hair, young, probably new to the profession) in October 2023. After returning home, I experienced lower jaw pain for two days, and felt a very rough, uneven sensation in my teeth. Due to the doctor's poor technique, the fillings weren't done properly, causing my bite to shift. Over a week later, I felt a slight ache on tooth #37. I thought it was just my imagination and didn't go for a check-up, but it turned out to be wrong. Now, more than two months later, I'm in Taiwan in winter, not Saigon, and the pain has worsened. I want to go to a hospital for a check-up instead of going back to The Peace. Unexpectedly, a few days later, tooth #47 also started aching, and I suddenly developed a swollen lymph node due to pain from my wisdom tooth next to it. I had to go to a dentist in Taiwan, and after seeing it, the doctor said it was a misalignment and had it corrected. They only slightly ground down the root, but I felt pain in my molars. At 36, the dentist said that the previous grinding had damaged my teeth (probably due to grinding too deep or not following the correct procedure); and the dentist concluded that I had inflammation in the wisdom tooth next to tooth 47. After experiencing several painful episodes and having trouble chewing normally, I probably won't dare go back to The Peace Q1 again. Going to the dentist is truly a nightmare.
Clinic response ():
Response from the owner 2 years agoHello Minh Anh, first of all, Peace Dentistry would like to thank you for choosing Peace Dentistry as well as for your comments. After receiving your feedback above, with the spirit of learning and putting the customer's interests first, the Board of Directors of the Dental Clinic held a meeting, consulted, checked the records and worked with the doctor treating you to verify and clarify the matter and came to the conclusion: this incident was completely a misunderstanding, in fact, the doctor treating you did the right thing, according to the instructions, did a good job with meticulousness and dedication. The Dental Clinic has tried many times to contact you directly for an explanation but has not been able to connect. Therefore, Peace Dentistry would like to respond here as follows to hope you understand the incident: 1. Regarding the filling and causing bulge in tooth R37 as you reported, it is not accurate. After filling, Dr. My Linh checked the bite very carefully (biting and sliding in jaw positions) and found that the bite was good, then Dr. My Linh polished the tooth to finish the filling. In addition, if the filling causes discomfort (if any), at the time the doctor checked the bite, you can also feel it clearly because there is no anesthesia at all. As for the discomfort that you feel after a while, the cause may be due to a shift in the bite, or a shift in the teeth. And from a professional perspective, there are many causes of a change in the bite, including crowded, misaligned teeth that will affect the bite. ESPECIALLY, in your case, wisdom tooth 38 grows crooked (straight into R37) and when the wisdom tooth is aching, it can easily change the bite and spread the pain to the adjacent teeth. And the doctor judged that the possibility of your R37 (filled tooth) being stuck was due to the pain from your wisdom tooth causing the bite to shift. You can completely contact Peace Dentistry to get a Panorex film and consult other RHM doctors. Once again, I hope you understand that the doctor has done the right thing, done it carefully, wholeheartedly and filled it with a good bite. 2. Regarding your reflection that "tooth 36 was ground down to fill and damaged the tooth", this information is actually not correct. The dental clinic would like to explain as follows so that you can understand better: Your tooth 36 itself has a large filling there, although the pulp has not been inflamed, the cavity is large (a large part of the tooth tissue has been lost and the cavity has reached quite close to the pulp chamber). And the doctor did it PROFESSIONALLY, PROPERLY AND COMPLIED WITH MEDICAL ETHICS, specifically removing the filling, cleaning the decayed area, re-filling and monitoring the response to treatment. Only when the filling did not respond was root canal treatment indicated. In other words, the doctor prioritized the option of keeping the tooth pulp for you. In fact, with the re-filling, the doctor did not grind down the tooth tissue but only cleaned the decayed area to fill it again. After the filling was completed, the dentist scheduled you for a follow-up visit for a check-up, and the customer service staff also called to remind you of the follow-up appointment. However, unfortunately, you may have been busy with work so you could not come back for a follow-up visit for the doctor to check. Once again, I hope you understand that the doctor treating you is a highly qualified, dedicated and experienced doctor. After checking and consulting, once again, the dental clinic would like to confirm: the doctor did the right thing, followed the right instructions, followed the procedure and did it with meticulousness and dedication. Regarding your feedback, Peace Dentistry is very receptive, understanding and takes note. But we also hope that you understand that it is a misunderstanding. Finally, if your teeth are still not okay, Peace Dentistry will always accompany you and is very happy to take care of your teeth! Or if there is anything unclear, you can contact the dental clinic manager directly via the following phone number: 0943 563 565. The dental clinic is very happy to answer you in detail. Sincerely thank you, On behalf of the Board of Directors of Peace Dentistry Dental System Translated by Google ・ See original (Vietnamese)
