Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
The clinic has excellent, reputable, and dedicated doctors. The facilities are very good, and the nurses and staff are enthusiastic and professional.
Reply from the clinic
Thank you for trusting and partnering with iMed!
The services at iMed Dental Clinic are generally quite professional and thorough. The team of doctors provides clear consultations, creating a sense of reassurance during treatment. The clinic space is clean and modern, and the work process is well-organized, so waiting times are not too long. However, the cost may be slightly higher compared to some other clinics, but in return, the quality of…
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service and experience are quite good.
The clinic is clean, the doctors and nurses are dedicated, friendly, and provide thorough and careful advice. The doctors and nurses are highly skilled and professional, making minor surgeries very reassuring. Receipts and records are provided for insurance purposes.
Dr. Khanh Long's clinic and its team of doctors are highly qualified. I was very impressed by the patience, gentleness, and experience of the doctors and nurses here in comforting young patients. Anyone who goes to the dentist knows that dental treatment is a terrifying experience for adults – but here, the children are very happy, even excited. The hygiene is excellent, and the restrooms have…
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been renovated. The equipment is clean and beautifully decorated, and the machines are well-maintained, giving a feeling of newness. There are books and charging stations for the waiting area. Another positive point is that the doctors here are caring, treat the right illnesses, provide appropriate advice, and don't try to force the use of products or make additional requests. Therefore, even though I now travel quite far for my appointments, I remain a loyal customer/patient.
I've been going to this clinic for over 10 years. Every time I go, I feel as comfortable as being at home. The doctors, nurses, and receptionists are all kind and welcoming, and they examine me warmly. While waiting for my turn, there's even a bookshelf where I can read.
Reply from the clinic
Thank you for your trust and continued partnership with iMed!
I've been going to Imed Dental Clinic for about 10 years now. The doctors are very professional and dedicated, and the nurses and staff are very cheerful and enthusiastic. The clinic is clean, and patients can listen to music and read books to relax. Especially for young children, it helps reduce anxiety. My family and I feel very reassured when we come here for our checkups!
The clinic is clean, modern, and dental treatment is painless.
The dentist is gentle and highly professional; my whole family gets their dental care here.
I felt very reassured having my dental work done here. The doctor provided thorough consultations, the procedure was gentle, and it wasn't painful at all. iMed Dental Clinic is reputable and has modern equipment. The service is very professional and the staff are friendly. I've been having my dental work done here for over half a year now and I feel very comfortable and at ease. ❤️❤️❤️
Reply from the clinic
Thank you for trusting iMed!
amazing service, reasonable pricing, friendly staff. 5/5 100% would recommend
The team of doctors and nurses are professional and dedicated, I have great confidence in them. The equipment is modern. I will always love Imed.
I chose to try IMED Dental Clinic after a friend recommended it, and the experience was quite good. The plus point is their professionalism; you get immediate assistance upon arrival, with no waiting time. The doctors are gentle and careful, so I felt quite reassured. It's not the kind of clinic that's overly "PR-oriented," but the service is reliable and efficient. After the procedure, the…
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he results were good, and I didn't experience any discomfort. 👉 If you need a quick and straightforward dental clinic, IMED is a suitable choice.
I just visited IMED Dental Clinic for a dental treatment, and my overall impression is "one visit and I feel reassured." The space is neat and clean. The doctor was quite gentle and explained things clearly, so I didn't feel anxious. The staff were lovely and provided quick support. What I liked most was that they didn't give me lengthy consultations or pressure me into getting additional…
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services. Everything was fine afterwards, and the price was reasonable.
I recently had a very satisfying experience at IMED Dental Clinic, so I'm sharing it here for everyone's reference. My first impression was that the clinic space was clean and modern, creating a reassuring feeling from the moment I walked in. The reception staff were friendly and very helpful, and I didn't have to wait long. The doctors here provided thorough consultations, clearly explaining my…
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my oral condition and offering suitable solutions without pressuring me to do anything. The procedure was gentle and careful; I was quite afraid of pain, but it turned out much better than I imagined 😄 The equipment looked quite high-end and modern, which made me feel more confident about its safety and accuracy. After the procedure, they gave very detailed aftercare instructions. 💰 Regarding the cost: I found it reasonable compared to the quality, not overpriced. 👉 Summary: Clean and beautiful space Dedicated and skilled doctors Enthusiastic staff Reasonable prices If you are looking for a reputable dental clinic, IMED is a worthwhile option to consider.
The clinic is professional, the doctors provide clear advice, and the procedures are gentle. The service is good, the costs are transparent, and it's trustworthy.
The dental clinic is very nice, elegant, and clean; the doctors are kind and attentive to patients.
I've had braces here for over two years now, and I still love coming for regular check-ups because the staff are so cute, the clinic is pretty and very clean, definitely worth the money! 🤍 …
My child had a tooth extracted and filled at the clinic. Before any procedure, they received a thorough examination and consultation. The doctors and nurses were very enthusiastic and gentle, so my child wasn't scared and cooperated well. The aftercare was also very attentive. My family is very satisfied and feel reassured having our child's dental work done here.
Reply from the clinic
Thank you to your family for trusting iMed!
The clinic is clean and beautiful, and everyone here is friendly. I had all four of my wisdom teeth extracted here by Dr. Long. He was especially painless, provided thorough advice, and the extraction was quite quick.
Reply from the clinic
Thank you for trusting iMed Dental Clinic!
The medical team is professional, dedicated, and attentive to patients. This is complemented by modern, high-quality facilities.
Reply from the clinic
Thank you for choosing iMed Dental Clinic!
My whole family had our dental check-ups here. The kids loved it because the staff were all so gentle. Another plus is that they accept Bao Viet insurance. Recommended!
Reply from the clinic
Thank you for choosing iMed Dental Clinic for your examination and treatment!
I recently experienced the services at iMed Dental Clinic and was truly satisfied. The clinic is clean, modern, bright, and professionally arranged. The waiting area is comfortable and tidy, creating a relaxing atmosphere from the moment you enter. The reception staff are friendly and helpful. The doctors and assistants work gently and carefully, clearly explaining each step of the treatment,…
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, which made me feel very reassured. The equipment looks very new and modern, ensuring sterility. What impressed me most was the professionalism and attentiveness in every detail – from the initial reception to the completion of the service. If you are looking for a reputable and high-quality dental clinic, I believe this is a very worthwhile option to consider. 🌿🦷✨
I just finished my orthodontic treatment here and I'm really satisfied. What I liked most was the extremely dedicated consultation from the doctor, the clear treatment plan, and the complete absence of hidden costs. The nursing staff were gentle, and each time I came for adjustments, I received thorough care, so I didn't feel any pressure or pain as I had imagined. The results now make me much…
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more confident when communicating or taking pictures. ❤️❤️❤️
Reply from the clinic
Thank you for trusting iMed Dental Clinic.
The clinic is clean and modern. The doctors are professional, don't try to upsell, and explain things clearly and specifically. The price is reasonable for the service.
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