Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
I am very satisfied with the service at iMed Dental Clinic.
Reply from the clinic
Thank you for being satisfied with the services at iMed Dental Clinic.
I've had my orthodontic treatment here for two years and it's been fantastic. The staff are friendly, approachable, and very professional.
Reply from the clinic
Thank you for trusting iMed Dental Clinic!
The clinic was clean, the doctors and staff were very attentive, pleasant, and gentle, and the children were very cooperative.
This clinic is professional, with dedicated and attentive doctors, and state-of-the-art equipment. My family and I have been receiving treatment here and have recommended it to many friends. Everyone can feel completely confident in visiting this clinic.
The dental clinic is clean, modern, and well-maintained. The doctors are gentle and dedicated.
The clinic is luxurious, top-notch, and absolutely amazing, a perfect 10 out of 10, but...
Come check in to receive super cute gifts, everyone! The dentist here is second to none. Modern facilities and equipment. Trust us to give you a beautiful smile! 😻😽 …
The clinic has so much modern equipment and the doctors are super gentle; going to the dentist feels like a relaxing getaway. I trust Imed forever! 😻 …
The clinic provides good medical care. The doctors and staff are dedicated to their patients. It's very suitable for pediatric patients.
The doctors and nurses here are wonderful, incredibly gentle and attentive. The clinic space is spacious and clean... I feel very reassured and satisfied coming here.
The clinic is neat and clean. The doctors are enthusiastic and dedicated. It's reputable; I had braces and root canal treatment here seven years ago, and I feel much more confident afterwards. The doctors in charge are very professional and highly skilled, helping me optimize solutions for my teeth, making them straighter and more beautiful.
I’ve been coming to this dentist for several years and have had a good experience. The service is consistently reliable, and the whole team is friendly. They always make me feel comfortable and well looked after.
Reply from the clinic
Thank you for trusting and choosing iMed Dental Clinic!
iMed Dental Clinic has a clean and beautiful space with modern equipment. The doctors and staff are very dedicated, work gently, and always ask about the patients' feelings. Thorough examinations and clear explanations at each step make patients feel very reassured during treatment.
Reply from the clinic
Thank you for choosing iMed Dental Clinic for your examination and treatment!
iMed Dental Clinic is clean and spacious, creating a sense of reassurance from the moment you step inside. The medical staff are friendly, enthusiastic, and provide clear and gentle advice. The examination process is careful and professional, making patients feel comfortable and confident when receiving treatment here.
Not only is my family attached to IMED, but my friends, when introduced to IMED, also have great confidence in the skills of the doctors and nurses here. My children all love the doctors and nurses here 💕 …
The clinic was clean, the staff were lovely, and they examined me very thoroughly. 10/10!
Thank you for the clean and beautiful clinic, and the excellent dentist.
I've known about Dr. Long and his clinic for a long time through a friend, and I've been coming here for dental checkups ever since. The clinic is very busy, so patients always have to wait quite a while. However, the doctors here are very enthusiastic, and I feel that they are very careful during treatment and examination, and they listen to patient feedback to make adjustments. My two children…
Read the rest of this review
also had orthodontic treatment here, and they are both very happy 🥰
Reply from the clinic
Thank you for your trust and continued partnership with iMed!
The clinic is accommodating and clean. Staff are very friendly and helpful. I recommend to come here for your dental needs.
Reply from the clinic
Thank you!
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