Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
I have been taking care of my teeth, orthodontics, and implants here for more than 3 years now, and now I am writing my review. I give the clinic 5 stars. The doctors here are very dedicated and gentle. The doctors clearly advise on …
The clinic is clean and professional, the doctors are highly qualified, and they provide thoughtful and attentive advice. I am very satisfied with the services provided at the clinic.
I've had dental treatment here for many years and have had excellent dental implants. The dentists are very gentle. The extraction of my wisdom tooth was completely painless and there was no swelling.
The staff are very friendly, the environment is comfortable and the music while waiting is pleasant.
Reply from the clinic
Thank you for choosing iMed.
Absolutely fantastic! The space is comfortable and relaxing like a spa, and the staff are professional and enthusiastic.
Reply from the clinic
Thank you for choosing iMed!
The clinic is clean, modern, and the doctors are enthusiastic.
Reply from the clinic
Thank you for trusting and accompanying iMed!
iMed Dental Clinic is one of the reputable dental clinics in Hanoi, highly rated by many customers for its quality of service, team of doctors, and modern technology. The clinic is directly supervised by Dr. Nguyen Khanh Long – an expert with many years of experience in the field of Dentistry and Maxillofacial Surgery.
IMed Dental Clinic is thoughtful - trustworthy - enthusiastic. Confidently send your warm smile ❤️❤️❤️
Reply from the clinic
Thank you for choosing iMed Dental Clinic for your examination and treatment!
A reliable destination for dental care. The clinic is clean and tidy, well-equipped with modern dental equipments. The dentists are friendly and trustworthy, advise every options from good to best for patients. Price is reasonable in comparison with treatment quality
Reply from the clinic
Thank you family for trusting and accompanying iMed!
I am very satisfied with the service at the clinic. The doctor was gentle and explained clearly before doing the work. The staff was enthusiastic, the space was clean, and the equipment was modern. After the procedure, I did not feel any pain or sensitivity. It is worth coming back and recommending to friends!
Excellent service, friendly doctor, thorough consultation. I'm very satisfied with my dental work. The clinic is clean, the prices are reasonable, and I will definitely come back!
The clinic is professional, provides thorough consultations, and the psychologists are so understanding that the little ones who cried a lot will then laugh happily 🤭 …
Had my wisdom teeth extracted here. I just finished the anesthesia injection and saw the doctors finished the extraction 🤣🤣🤣 …
I was recommended this place by friends, and it lived up to the description. iMed Dental Clinic has a team of professional, dedicated, and enthusiastic doctors. The equipment is state-of-the-art, the space is clean and comfortable. The service is high-quality, the prices are reasonable, and I am very, very satisfied and will definitely come back.
Excellent service, enthusiastic doctors, quick and painless extraction of two wisdom teeth. I will recommend this place to my friends. iMed Dental Clinic has a team of professional, dedicated, and enthusiastic doctors. The equipment is state-of-the-art, the space is clean and comfortable. The service is high quality, the prices are reasonable, I am very, very satisfied and will return.
Good service, enthusiastic doctor, quick, neat, painless extraction of 2 wisdom teeth. Will recommend friends here.
Very nice, very thoughtful and attentive. Taking the child to the dentist and even getting a teddy bear to bring home.
Reply from the clinic
Thank you and your baby for trusting iMed.
I've been wearing braces for two years now, and IMED Dental Clinic was the right choice for my orthodontic treatment. The doctors are very dedicated, and the equipment is very modern. I used to be very afraid of braces, but I felt very reassured at IMED 💗 …
Reply from the clinic
Thank you for trusting and partnering with iMed!
I'm a regular patient of the clinic. After 1 year of returning for a regular check-up, the staff is still as enthusiastic and gentle as ever. There are gifts on every holiday 😋 …
Reply from the clinic
Thank you for trusting and accompanying iMed.
Great service, good and attentive doctors. My whole family has been getting dental care here for 10 years now.
Reply from the clinic
Thank you to the family for always trusting and accompanying iMed 💕
Having been with Imed clinic since I was a little girl with crooked teeth, I have been through many journeys here - there were happy smiles, but also times of worry and pain. What I always appreciate is the dedication and love for the profession of the Imed medical team: closely following each treatment case, caring for patients in every small detail and always ready to support at any time.…
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Therefore, Imed is not only a place I absolutely trust when I have dental problems, but also an address I proudly recommend to my friends and relatives.
Reply from the clinic
Thank you for your continued trust and support of iMed throughout this time!
The clinic offers excellent service, the doctors are enthusiastic, and the facilities are modern. It's worth considering!
Reply from the clinic
Thank you for choosing iMed Dental!
The clinic is clean, professional, and the doctors are very skilled.
Due to unhealthy eating habits in the past, my father developed diabetes, which led to complications that weakened and loosened his teeth in both jaws, eventually causing them to fall out before he was even 50. The complete tooth loss, coupled with his underlying health condition, caused my family and me great anxiety, requiring careful consideration before choosing a treatment center for him.…
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At this i-med dental clinic, I felt completely reassured. The doctors were very meticulous, thoroughly checking his blood sugar levels and overall health before planning the full-mouth restoration. The procedure was gentle and safe; the equipment was modern, and the sterilization process was extremely thorough. Currently, my father can eat and chew comfortably and confidently again. From the perspective of a child accompanying their father for treatment, I highly appreciate the skills of the doctors here and will definitely recommend this dental clinic to friends and family for their oral care.
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