Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
After 2.5 years of orthodontic treatment, my teeth are still strong and healthy. The clinic is reputable, clean, the staff are enthusiastic, and the doctors are highly professional. …
Excellent service. I have been with Imed for 3 years. I will continue using the service for mahy years. Thank you 😊 …
Dr. Long and iMed have been our family’s go-to dental clinic for nearly 14 years. Having experienced the dental care process in North America where I’m living, I can tell iMed matches, and even surpasses to some extent, international …
After having my dental implant done at Imed Clinic, I can eat and chew well. During the procedure, I didn't experience much pain or discomfort. Even on the first day after the procedure, I didn't experience as much pain as I had expected. I thank the doctors and staff at the clinic for helping me regain the ability to chew properly.
It couldn't be more perfect. Excellent technique, truly professional! Enthusiastic, polite, gentle, and most importantly, trustworthy! ❤ Perfect!
The doctors did a great job. Dr. Thanh and Dr. Long provided enthusiastic advice.
This is a reputable dental clinic I've trusted for the past four years. The doctors are always attentive and gentle, and they examine and treat my teeth very carefully.
I've been a customer of imed for over a decade. Dr. Long is both skilled and compassionate, and he's helped me preserve my teeth until now. I always recommend him to anyone who needs dental treatment. Thank you, Dr. Long and imed.
Very professional. I have confidence in their expertise, quality, and aftercare.
One of the cleanest, best, and highest-quality dental clinics in Vietnam. Thank you to the dedicated and highly skilled doctors.
The clinic is spacious, probably with a dozen or so chairs, fully equipped with modern facilities, very beautiful, clean, and well-organized. The doctors are excellent, incredibly dedicated and skilled. The clinic is very busy, but the …
Excellent quality of examination and treatment. The doctors are dedicated, provide thorough consultations, and are all highly qualified, experienced physicians with clear credentials. …
I've been doing my teeth at this dentist since I was little, from tooth extraction to braces as an adult, and I've never been unsatisfied with the skills and service here👏 …
During my treatment at the clinic, I found the staff and doctors to be very enthusiastic and highly skilled. The implant procedure performed by Dr. Khanh Long was very comfortable and painless, allowing me to eat and chew immediately. I …
Modern facilities, a team of professional doctors and nurses who are gentle and considerate towards patients.
I am a person who is afraid of pain, I have gone to many places to get my teeth treated, but every time I got pain, I fainted so I couldn't get treatment. However, since 2018, I have had my teeth treated and implants placed at IMED and I …
The clinic is modern, beautiful and comfortable. Dr. Long is highly skilled and has been preserving my teeth for over 10 years. The clinic's staff is very professional, gentle and respectful to customers. I have had my teeth treated here …
The doctor is excellent, and the examination and treatment are very thorough. The clinic is extremely clean and meets international standards.
I had excellent dental work done here. My chewing function is almost completely restored. The doctors were very attentive and provided specific guidance, so I have no difficulties with my daily life and eating habits. Currently, I am …
A reputable and friendly dental clinic... The doctors and nurses are very gentle and understanding. The first time before going to the clinic, my child was a bit scared. After the clinic, the next appointment, he asked to go early to watch dental TV commercials and read stories...
I had an extremely satisfying experience with the nursing staff and specialist doctors at the clinic. They were gentle, enthusiastic, and most importantly, prioritized patient satisfaction and focused on the quality of their services. A place worth considering when you have dental problems! Thank you for your interest!
My whole family had their orthodontic treatment here, from my 95-year-old grandmother to my 9-year-old child. I'm very satisfied with the doctor's skills. Besides orthodontics, I also had cosmetic dentistry done. Everyone compliments how …
The facility is excellent, the staff and doctors are gentle, the techniques are high, and the equipment is modern. I am satisfied with the service. The only drawback is that parking is a bit difficult.
The clinic is clean like a hotel. The staff and doctors are enthusiastic and have many good doctors.
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