Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
Great service!! So professional, clean and safe...I highly recommend it to everyone!
I feel great and confident that the team of doctors at iMed dental clinic successfully advised and extracted my wisdom tooth. Thank you very much to the doctors. …
Dedicated doctors, enthusiastic staff, and quality facilities. I always feel safe and confident when having my check-ups at Imed Dental.
I had my dental treatment and orthodontics done here. The clinic has a lot of modern equipment, and the doctors are very dedicated and highly professional. I'm very impressed with how Imed works, so I recommend it to all my friends who want a dental check-up :3
I got married after getting my braces done here ❤️❤️❤️
I just had my wisdom tooth extracted here, and everyone was so friendly and helpful. The dentist was highly skilled and the extraction was painless. The staff even held my hand to help ease my fear. Ms. Huyen was also very enthusiastic and helped take my locket photos! ❤
I have been having check-ups here since 2018. The clinic is always clean and the doctors are always dedicated and work hard.
I've been going to iMed for checkups with Dr. Long for almost ten years now, and every time I go back to Vietnam, I come here for a checkup :) The staff are very friendly and patient, and the services I've used in the past have maintained …
I have been coming to this clinic for years and the doctors and nurses are always very kind and patient. They are well-versed in English hence it's a friendly place for foreigners.
The doctors were not only highly skilled but also responsible and dedicated; I am truly satisfied and grateful.
I've always trusted, felt secure, and been loyal to Imed Dental Clinic for 5 years. The quality of examination and treatment is excellent. The clinic has modern equipment, and the doctors are highly skilled, gentle, and professional. The …
iMed Dental Clinic is fully equipped with advanced and modern equipment and machinery. The space is arranged very scientifically, creating a spacious and airy feel while maintaining a professional atmosphere. …
The clinic is clean, spacious, and well-maintained. The team of doctors is professional and enthusiastic.
Although my home is dozens of kilometers away from the clinic, for many years I have chosen to come here because I trust the quality of treatment provided by the doctors and staff.
The doctors at IMed Clinic are enthusiastic, gentle, and attentive. The quality of dental services is excellent, and I trust them to handle my family's dental work and regular check-ups.
The clinic is clean and well-maintained. The dentists are highly qualified.
The clinic works professionally, the team of doctors and staff are always gentle and explain the treatment plan thoroughly. The medical history of the patients is fully saved for future examinations.
Come and experience it for yourself. After getting my teeth done here, I feel like I can chew and swallow anything I could normally chew with my teeth.
Great service! Very reliable, clean and tidy with up to date technology. My family has been coming here for years for regular checkups/teeth removals/dental issues. They have been amazing so far 👍 …
The clinic is clean, and the staff are attentive and helpful.
The doctor gently consulted enthusiastically. The clinic was luxurious and modern. The receptionist was pretty even though she was wearing a mask ❤️❤️❤️
The clinic is beautiful, clean, modern, and equipped with an X-ray room. The doctors and staff are all very nice and enthusiastic. I have been examined here for several years, and keeping records on the system is also very convenient for follow-up or annual check-ups.
I've had many services done here, such as implants and porcelain veneers. I'm very satisfied with iMed, especially Dr. Tung, who is very gentle and pleasant. The facilities are modern, clean, and always use the latest technology.
The facilities are great, everyone speaks in a gentle voice, I really like it.
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