Patients
Reviews of Ideal Dental (Dental Tourism).
Mexico City, Mexico. 91 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 91 reviews
I was so happy thanks to Dr. Jazmín and her entire team who were always attentive throughout my whole process. Without a doubt, if anyone asks me about my dentist in the future, I would always recommend her because she's also a wonderful person and so kind in every way! I hope you can come to Ideal Center someday and schedule an appointment with her. I'm sure you'll love your entire experience…
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e at the dentist during your orthodontic treatment; they'll make you feel right at home!
Reply from the clinic
Thank you very much Ale, we appreciate your trust and time during your treatment.
I went there for a teeth whitening and mouth guard and let me tell you, it is not good. My teeth looks the same even after a month after. I restrained from dark food, dark liquid, nothing. And my mouth guard doesn’t fit me well so I couldn’t sleep at night with it. My jaws hurt more than I slept without one. After all, I just wasted $500 over there. Very said as I travelled all the way from the US…
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so it’s not easy to go back and have it fixed.
Reply from the clinic
Hello, We are sorry that our service seemed this way to you. Let us say that the cost of our whitening is 4120 mxn PESOS or 186 usd or 206 usd including dental cleaning, never 500! it’s at our webpage :) In addition, for the cost of 4120 mxn PESOS we give you the guard for free, which you should have tried at the time and you did not mention that it was tight. For this reason, we offer for the same cost of $4120 mxn pesos TWO whitening sessions in case the patient wishes to whiten more the teeth, since there are people with highly pigmented teeth due to the food they consume. So, if you like a second session, go ahead, we can book.
I came in because of a little stress problem; I was clenching my jaw. From the moment I arrived, I received excellent treatment. I got braces, and today I feel sooooo happy because my teeth look beautiful and my jaw has improved a lot. THANK YOU to the professional team at Ideal, especially my lovely doctor, Yas! :-)
Reply from the clinic
Thank you so much for your preference and your consistency in your treatment.
The whole team went above and beyond for me. If you’re in need of dental work and you’re in the area I highly recommend ideal dental center. Dr Adolfo did a great job for me. he worked with my schedule and even stayed after hours to accommodate me.
Reply from the clinic
Thank you to come with us Romeo, safe back to home
I knew I was in need of a lot of dental work. I had cavities pointed out to me many years ago by dentists who said they were in such difficult places to work on in the back of the mouth, they refused to touch them. They said I should just leave them be because touching them would almost definitely mean root canals. When I started feeling pain and got an abscess I knew there was no time left and…
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scheduled an appointment with the Ideal Dental Center. Being from New York with no real ability to communicate in Spanish, I was a bit nervous doing dental work in Mexico City. I had no reason to be. From the moment I walked into the clinic, the receptionist was very kind and spoke great English. Most of the doctors speak English including their general dentists, Dr. Stephanie and Dr. Oriana. Dr. Stephanie spent almost two hours with diagnostic x-rays, physical inspection, and hot/cold nerve diagnosis to give me the most accurate information possible. The large amount of work I needed in my head ended up being a small fraction of what I really needed done. But I was given clear evidence of why I needed the work done along with a prioritization list of what I should definitely get done now and what I could wait on. I was also told the diagnosis was the worst case scenario and could certainly get better when they actually get a clear look under fillings. I chose to do everything, which took approximately 60 hours in a dental chair over 7 visits. Ideal Dental Clinic doctors do not rush anything. A basic dental cleaning took 40 minutes which is unheard of in the states. Even a mouth guard was adjusted over 10 times to make sure it fit perfectly comfortable. Dr. Stephanie, took multiple scans and made constant adjustments to make sure inlays would sit correctly. Dr. Ammy did five root canals in one session but made sure to verify every one was successful and done properly. When the first set of crowns was made they were slightly off. Dr. Guillermo, one of the bosses at the clinic, took control, realigned all my teeth and ordered a new set of crowns be made. Dr. Adolfo then did all the crown work and was a master. The amount of care they took, to make sure I was happy and the procedures were done correctly was a welcome surprise. All work is double checked by another doctor. Dr. Alvaro would often pop in just to see how things are going and give his advice. The doctors listened to my requests on what I wanted and took every effort to make sure I was feeling okay while working and happy with the work afterwards. They worked around my schedule to make sure they could finish all the work before I had to fly back. Dental work that would have taken at least half a year to do in the states was done in 8 days with their modern equipment, and hard work. This a highly cohesive team and not just a group of doctors. I’m so glad I decided to get all this work done at the Ideal Dental Clinic. They are a very busy clinic but clearly cared about my dental health. They made me very welcome, and by the third day everyone had memorized my name and was greeting me like family. If I ever need any more serious work done I will be back and I give my highest recommendation to anyone wondering if they should visit.
Reply from the clinic
Thank you very much Noel, as you say now you are a member from the family Ideal Dental, thank you to trust in us an for your preference, we will be keep taking care about your mouth health even you are not here. Again thank you very much
I had the best experience at Ideal Dental Center. I had veneers done here, and I could not be happier with the result. The whole process was so easy, with friendly staff and first-rate dentists. Special thanks to Dr. Guillermo Escamilla, who designed the veneers, and Dr. Gustavo Cruz, who did the work to prepare my teeth and then place the veneers on my teeth. They are a great team, and the…
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whole staff was very professional. I now have the smile I have always wanted. 5 stars all around!
Reply from the clinic
Th al your very much Robert we are happy about your new veneers, enjoy your new smile
I was very happy with the work carried at Ideal Dental Center. I traveled in from New York City and visited the clinic 4 times in total during one trip. On one of the days I was there for 8 hours and I had intensive work done including dental surgery. All the team are highly skilled and they work together as a team to ensure that you get the best possible treatment. The work there is world…
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class, with a high attention to detail and great care taken. The atmosphere is warm and friendly too. It was such a pleasure to work with a positive and happy crew that communicate well with each other. I found the atmosphere to be much more joyful than dentistry experiences in the US, and it really put me at ease to see how everyone was so happy in their work and communications with one another. It made it much easier to stay there all day. I've already recommended Ideal Dental to a friend, and I will definitely go back there again.
Reply from the clinic
Sasha, thank you very much for your trust. We always do our best in each case as a dentist team. All our dentists are very great full because of your words. Thank you again
A fantastic team of kind and skilled people. The whole team is professional, and my process was painless and pleasant :)
Reply from the clinic
Thank you for your trust Jon, see you next time.
I received 1 crown and 3 veneers by Dr. Guillermo. I traveled to Mexico from NYC and Guillermo and his team were incredibly patient, accommodating, and followed through on every collaboration and request I had. Just to give everyone an idea, I spent 6 business days with them and probably 30 hours in total. I went through the rollercoaster of emotions and each time I left our sessions I felt…
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confident we were working together in the right way. I highly recommend the work they do. Find me on Instagram at @pemberton and feel free to DM me if you want to ask me more about my experience.
Reply from the clinic
Thank you very much Taylor, we are very happy about your veneers treatment.
I got two root canals done here in 2021, and I had to get one redone in the states 6 months later and will probably have to get the other one redone in the future. The facility was really nice and professional, the dental cleaning was good and they filled a couple cavities well! The staff was very friendly and I felt comfortable the whole time. If you need a cleaning, this place is great. Just…
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would not recommend getting any major work (like root canals) done here.
Reply from the clinic
Hello Casey, this is the CEO from Ideal Dental as i told you by phone we are very pending about your case, It is a pity that we noticed what happened until now. We want to mention that all, absolutely all of our dental treatments have a GUARANTEE. We are also waiting for your recent x-rays to follow up on your case and discard any periodontal issues (we maybe need blood test) due to which maybe the root canals have presented abscesses through this years since 2021. The roots were wide and the endodontist placed a special material called bidentin to prevent the material from leaving the area and containing, also she used special equipment to perform the root canals, digital x rays for each step, apex locator, continue heat weave, ultrasonic scaler…however there must be a periodontal issue to treat in bone, please check it. We are here to help you and if you like to come to continue your dental treatment with us, you will be supported by us as you have guarantee 2 years after the procedure :) Warm Regards
Now that I'm finishing my braces treatment, I'm very happy with the results of the doctors' work, especially my Dr. Jazmin. These years have been a huge success, with her being the most attentive, professional, and caring person when it comes to her clients' oral health. 🤝🏽😁 The offices are super nice, comfortable, and up-to-date, and they make the visit very pleasant. 🥼 Get your teeth fixed…
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on this side. 👏🏽🦷🪥
Reply from the clinic
Thank you so much for your trust and perseverance in completing your treatment.
I am completely satisfied with the Ideal Dental Center. My son and I have received the best dental care from ideal. The Dentists at the Ideal Dental Center are patient, friendly, emotionally intelligent, highly skilled they have helped me to erase the fears I had developed as a child with going to see the dentist. This Dental Center is also well and well maintained.
Reply from the clinic
Thank you very much Dereck, we are here to help you, see you next time, !
I had an amazing experience if someone can say about spending at least 50 hours within a span of 6 days in a dentist's office. I did extensive research before coming to Ideal Dental in Mexico City. I read every review on google and Facebook and reached out to several former patients who were kind enough to provide more information. After my first assessment appointment I was really stressed, I…
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I think I drove everyone crazy trying to figure out whether it was even possible to get so much work done in such a short period of time. Dr. Adolfo’s patience in answering the same questions over and over was unbelievable. When I showed up in the office the second day, I was still thinking about whether I am making the right decision. But after meeting all specialists that were going to be involved and 2-3 hours into the treatment, all my doubts were gone. Everything that was planned was done on time and I am absolutely psyched about the outcome. I am not saying that everything went smoothly, there were a couple of unexpected delays, but the whole team stayed with me until 10pm to resolve them. I was also impressed with the equipment. Everything is done on premises in a matter of hours and for a fraction of the cost.. It takes my dentist in the US at least 4 appointments, 3 weeks, and is considerably more expensive. And last, but not least, the staff is amazing! Dr. Guillermo put together a real dream team. Everyone is so supportive of each other and kind. The only thing I regret is that I don’t speak Spanish, but it also might be the best during the treatment, I didn’t need to understand everything they said . I am definitely going back with any dental problems I might have in the future! Thank you so much!
Reply from the clinic
Thank you very much for be our patient was a pleasure to work in your case, We would like to say that you are an excellent person and patient, we are here for anything that you could need. Happy new year !
Thank you to the whole team who worked professionally and so carefully on my broken/fractured tooth. I was treated with great care, everything was explained throughout my procedure. I left feeling very grateful I found these wonderful Dentist/Doctors. My tooth looks perfect again and I really didn’t suffer any pain during the 9 hours spent working on my inlay. I would definitely recommend this…
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practice. Nicola
Reply from the clinic
Dear Nicola, it was a pleasure serving you, we are here for whatever you need
The best treatment I've ever received. The doctors are very professional; I was treated by Dr. Jazmín, and it was truly the best experience. She was very attentive and kind. I'm so happy after having my braces removed, and from my experience, I can say that it's highly recommended.
Reply from the clinic
Thanks, Sofi
Fantastic customer service and very professional dentists. Gabriella and Guillermo were fantastic. Highly recommend this clinic.
Reply from the clinic
Thank you very much Jonny, safe back to home and use your retainers now that we have finished your Aligner treatment.
I am super impressed with the professionalusm, care and skills of everyone at Ideal Dental Team. They helped me organize all my procedures ( dental exam, xray, cleaning, 3 ceranic inlay fillings, 2 root canals, 2 crowns, plus surgery and bone graft for an implant for an infected gum. They did all of this amazing work in three full days. I was also for the most part painfree after all the…
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procedures. however I experienced some minor discomforr from the surgery but that was it. Annd it was suprising from the amount of work( 8 hrs first day, 11 hours second day and 5 hours on my third day) It was a amazing experience from the kind receptionist and all the doctors and apprentices that worked on my teeth. I think I saw 7 different specialists and they were all super competent, amazing, caring and compassionate as they treated me . They communicated clearly and quickly as I transitioned between different specialists. For a very busy dental clinic, they are super well organized and professiinal. They even transcribed my entire dental record with them with detailed costs and procedures for my own personal records. I highly recommend Ideal Dental. I wish them continued success Louis Gonzales from Miami Beach
Reply from the clinic
Thank you very much for your confidence Louis. It was a pleasure to work with your case, we would like to say that you are a very good patient. Thank you and see you next time
If you want a clinic with trained, constantly updated professionals, you have to choose this place. The care is comprehensive, with specialists for each case, and the staff is very friendly. Dr. Jasmine, who is very kind and patient, gave me a beautiful smile, even though I was a difficult case because I had already undergone a very poorly performed treatment elsewhere. I am very grateful to…
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have come to you.
Reply from the clinic
Thank you for your preference Angelica
I'm sharing a positive experience I had with my dental treatment. The team of doctors here are professional and knowledgeable, and I'm especially grateful to Dr. Jazmín Montiel.
Reply from the clinic
Thank you so much for your preference, Claudia.
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