Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
The staff were polite, the doctor was dedicated, and I will definitely come back for more treatments.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Attentive service, friendly receptionist. I had my scaling done very comfortably and painlessly. I will come back again.
Good service, Dr. Thai did the teeth very gently and quickly without leaving any marks, I am very satisfied
From start to finish, everything was very satisfying. Dr. Nhan and the support team, including the nurses, were outstanding. On a scale of ten, I would gladly give it a ten. Thank you, Dr. Nhan and the entire team.
The dental clinic is lovely, and the staff are very enthusiastic. Customer service representative Hoanh was very helpful. Dr. Thao performed the procedure gently, with minimal pain. This clinic is definitely worth considering.
Good implant, no pain. Enthusiastic team. Will come back because of good service.
Reputable dental clinic, Dr. Xuyen's treatment was painless, and the assistants and receptionists were very lovely. 10/10 :)
Excellent service. Ms. Hoa was very attentive and cheerful. Dr. Thai is highly skilled. The patient had previously received implants and is now returning for another procedure. Today, the teeth were fully fitted. The receptionists were cheerful and friendly, chatting with the patients. Thank you, iDent Dental Clinic.
Again return Ident dental clinic for annual check up. We still very happy and impressed with the treatment and professionalism from their staffs and the dentist. They're continuing and deserted 5 starts from our hearts. A specially to …
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
The service was good, the dentist was gentle and painless, and the staff were attentive and considerate. There's no perfect 10/10, but haha.
The dental team here feels great and satisfied, 10/10 for Dr. Phong and his assistant's work.
Good service, Dr. Nhan is gentle, staff is cute and enthusiastic
The dental procedure was very good. Dr. Nhan did a great job. The staff were cheerful and friendly.
It's been 5 years since the implant was placed. The patient received attentive care and regular check-ups. A trustworthy dental clinic. Thanks.
A reliable and high-quality establishment, with friendly and enthusiastic staff.
Excellent service. My family and I had dental work done here and were very satisfied.
I had two implants placed here about two years ago. In my opinion, the doctors at Ident are highly skilled, my teeth function perfectly fine, the dental equipment is very modern, the assistants are attentive, and the reception staff are …
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
Very satisfied with the service. The doctor was very meticulous and careful. The staff were very polite and attentive. The prices were reasonable and there were no hidden charges.
I am completely satisfied with the quality and service of I-dent.
This is a reputable dental clinic with a very enthusiastic and dedicated team of doctors, assistants, and receptionists.
I am very happy to have my dental treatment at I-DENT Dental Clinic in District 5. Dr. Xuyen was very thorough and attentive to my needs. …
She was very satisfied with the dental process. The reception staff was enthusiastic and friendly. The doctor was highly skilled. The dental service was very good.
At I-dent Dental, the staff work with dedication, thoughtfulness, and care. The periodic post-operative warranty for dental implant surgery is very good, ensuring the reputation committed to customers, thanks.
After a few weeks of undergoing a full-arch All-On-6 implant procedure for the lower jaw and periodontal treatment for the upper jaw at I-Dent Dental Clinic in District 5 (Ho Chi Minh City), I received temporary teeth 48 hours after …
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