Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
Satisfied with the service, the doctor and staff are friendly and professional.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Dr. Nguyen Hoang Nhan is extremely dedicated and meticulous; what I appreciate most is that he doesn't exaggerate patient symptoms. The staff, from nurses and receptionists to security guards, are very enthusiastic and attentive. The dental …
I came to get the implant and it's completed today. Friendly staff, attentive and enthusiastic doctor, good service.
Prestigious and quality dentistry. Highly skilled doctors. Polite and friendly staff.
Reply from the clinic
On behalf of I-Dent Dental Clinic, thank you for using our services. We wish you and your family good health!
Doctor Thao handles the customer very professionally 👍 Very satisfied and will recommend to friends and relatives to come and experience 👌 …
Doctor Thao was gentle, dedicated, and very conscientious in her work, and the assistants and receptionists were cheerful and attentive.
My first experience with teeth cleaning was quite good; the staff were polite and friendly.
I had dental implants and porcelain crowns done at iDent Dental Clinic. I am very satisfied. Dr. Xuyen is very meticulous and dedicated, the staff, from assistants to receptionists, are very enthusiastic, attentive, and caring. Customer …
The dentist is dedicated and has good service. The doctor is very friendly and I am very satisfied.
I recently got dental implants from Dr. Nhân and I couldn’t be happier with the results! The entire process was smooth, and Dr. Nhan took the time to explain every step, making me feel comfortable and confident throughout. The staff was …
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again! … More
I came here to get porcelain crowns and today I officially have beautiful teeth. I thank Dr. Thao for taking the time to do my teeth, thank the receptionists who are always cheerful and enthusiastic in giving me detailed instructions, and also the assistants. I will introduce my relatives and friends to I-Dent.
I registered for an implant at I-dent dental clinic, I was quite satisfied with the service and the doctor. I am quite satisfied with the services here. Everyone should try it out.
The doctor is gentle, good service, happy. Ms. Bich enthusiastically supports appointment scheduling. The staff is cheerful.
Good service, cheerful and enthusiastic staff, Ms. Bich takes good care, Dr. Nhan does good teeth
The quality of the braces was perfect for me, and the customer service was lovely and attentive. I love it so much! 🩷🩷🩷 …
Excellent service! My family and I have had dental work done here before and were very satisfied with the service. The staff are friendly and enthusiastic, and we even received a gift when we came for dental treatment!
Excellent service, Dr. Phong was very thorough with his dental work, it was painless, the staff were friendly and enthusiastic, I am very satisfied.
I recently completed my porcelain veneer treatment at I-Dent Dental Clinic and am very satisfied with the quality of service. In particular, I would like to express my gratitude to Dr. Thao, my treating physician. She was very gentle, …
She feels very satisfied. Today she had her dental crowns fitted, and she thanks Dr. Thai and the entire staff at iDent Dental Clinic. The staff and customer service representatives were very attentive and helpful in scheduling her …
Thank you very much I-DENT Dental Clinic, especially Dr. Tung and Dr. Thai and other doctors who are very dedicated, enthusiastic in work and friendly in communication, the receptionists, customer care are thoughtful and cute. In general, everything can be said to be very OK. Thank you very much.
I am satisfied with the service at ident dental clinic. Today I have completed the dental implant and the staff gave me very careful instructions after treatment. Dr. Xuyen is dedicated.
I am very happy and satisfied when coming to ident dental clinic to have my teeth done. Chau Bich always supports me with appointment schedule and transportation during the dental treatment process. Dr. Thao is dedicated and meticulous. The …
The service quality is excellent, and the reception staff are very friendly.
The staff is very polite, the doctor is very gentle and always asks if it hurts. Very dedicated, will come back
Want the same for your own teeth? Send a photo and we will come back with a written quote from I-Dent Dental.
Ask on WhatsApp