Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
Excellent service, highly professional dentist, gentle and painless dental treatment. Will definitely come back and support them 👍 …
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
The doctor was gentle and painless, the consultation was easy to understand, and the assistants and receptionists were cheerful, enthusiastic, and lovely.
I went to I-Dent Dental Clinic and had porcelain crowns and implants placed by Dr. Phong. I am very satisfied with the quality of service and the doctor's skills here. I will recommend I-Dent Dental Clinic to my family members.
My husband had dental implants here and I had a teeth cleaning; both services were well-received, and the doctors were attentive. My husband and I really like IDent Dental Clinic.
I researched many dental clinics and finally decided to choose IDent Dental Clinic to trust to perform dental implants. My first impression was that the dental clinic was clean, the staff was friendly and welcoming every time I came. And …
Reply from the clinic
On behalf of I-Dent Dental Clinic, thank you for using our services. We wish you and your family good health!
I had implants and full dentures done at I-Dent. The staff, Ms. Ngoc Trang and the doctor here are very friendly and do great work. I am very satisfied.
I learned about iDent Dental Clinic through online research. I am very satisfied with the service and the staff here. Everyone, from the security guard and receptionist to the assistants, was cheerful and friendly. I would also like to …
I had a total of 7 dental implants placed here. After a year, I returned for a routine check-up, and the chewing function was good. The doctor was attentive, and the assistants and receptionists were very enthusiastic.
Reply from the clinic
On behalf of I-Dent Dental Clinic, I would like to thank you for using our services. Wishing you and your family good health!
I just finished getting implants and crowns at Ident Dental Clinic, and I have to say... it's a perfect 10! My teeth are working perfectly, I can smile confidently, and most importantly, the process wasn't as scary as I imagined. First, I …
I went to iDent Dental Clinic in District 5 for implant placement, and Dr. Nhan and the staff at the District 5 branch were very enthusiastic and provided thorough guidance.
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
Dr. Nhan extracts teeth quickly, efficiently, and painlessly. He has a very skillful touch.
The dental clinic is great, everyone is so enthusiastic 😍 …
I learned about ident dental clinic through Facebook. Dr. Tung implanted my teeth painlessly and professionally. Dr. Xuyen is very enthusiastic and skillful. The staff here is very cheerful, Chau Bich always consults and supports me very …
Dr. Thuy and her consultants provided attentive and easy-to-understand care, and the contract and policies were clear.
The dental clinic is very dedicated, the doctor's expertise is excellent, and the related departments such as reception and assistants are very attentive. Thank you, Dental Clinic!
The dentist did a great job, being gentle, highly skilled, meticulous, and friendly. The best is reserved for Ident Dental Clinic. The client was very satisfied with the service and the staff's attitude.
This place has excellent service. I had dental implants here many years ago and my oral health is still very good. 這家的服務好， 很多年前也在這裡植牙，一直到現在狀況都很好。
The doctor is very kind, friendly, and attentive to clients, making them feel comfortable and at ease during the service.
Thank you, Dr. Thao and the team. I am very satisfied with the quality and customer service.
Reply from the clinic
Dear Ms. Truc, I-dent Dental Clinic sincerely thanks you for your wonderful review. We are delighted to know that you are satisfied with our services. We are constantly updating our technology and improving the skills of our team of doctors to provide you with the best possible treatment quality. We look forward to welcoming you back soon. We hope that we will continue to be the place to care for your smile and that of your loved ones. Sincerely, The Management Board
Cheerful, polite, and very kind. Dr. Nhan, in particular, is very dedicated to his profession.
Dr. Nhan is very dedicated, patient and professional. Also thank you Ms. Hoa in customer care, she replied to emails very quickly when I made an appointment.
I had dental implants placed and Dr. Phong monitored me throughout the entire process. He was very thorough, gentle, kind, and attentive to his patients. ☘️☘️☘️☘️
I am satisfied with the quality of service here and will recommend more family members to come here for dental work.
I just had my wisdom tooth extracted, the team of doctors was very reputable. 👍👍😁 …
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