Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
The dental clinic was very supportive and made me feel comfortable. Dr. Thao was very meticulous in her work. 5 stars!
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
The doctors here are very dedicated and thorough in every step, and they provide enthusiastic advice on oral care. I am very satisfied ❤️
Excellent service, lovely and enthusiastic staff and doctors. Will continue to support them.
The dentist was gentle, the staff were enthusiastic, I am very satisfied.
Satisfied with the way of working. The staff are dedicated.
So great, thank you team, security, receptionist assistant and doctor.
Good dental service, Dr. Thai is dedicated, the staff is very nice. Today I finished my teeth installation, thank you doctor and ident dental clinic
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
I had an implant here and was very satisfied with the service. The receptionist was cheerful and cute. Dr. Xuyen did the teeth gently and painlessly. The assistant was attentive and gentle. Customer service girl Hoanh reminded me of my appointment and guided me enthusiastically. I was very satisfied.
Dr. Hoang Nhan did a great job, the assistants and receptionists were very enthusiastic and cheerful.
The quality and service here are excellent. The staff are enthusiastic, and the doctors are professional, providing thorough consultations to patients. It's a reputable place well worth trusting.
I am very happy and satisfied after getting porcelain teeth at I-Dent dental clinic. Dr. Xuyen and his staff are very enthusiastic. Dr. Xuyen made my teeth very beautiful and aesthetic. I am very satisfied with the quality and service here.
Service is ok, satisfied. Doctor and staff are enthusiastic and cheerful. Everyone should come and experience it.
Everything is great, I am completely satisfied with the doctor, staff and quality of service here
Completed implant and porcelain restoration at Hung Vuong branch (District 5). I was very lucky to have the support of Dr. Thai and Dr. Phong to get a beautiful, strong and satisfactory tooth. The whole process from implant to complete …
Clean and reputable dental clinic, cheerful staff, very dedicated doctor
Dr. Phong is highly specialized and meticulous. Good staff and service.
The dental clinic was clean, and Dr. Hoang Nhan was very enthusiastic. I'm usually very afraid of doctors, but here, the doctor and the staff provided psychological support, so I felt reassured, and the dental procedure was painless and without swelling.
She learned about ident dentistry through online research. When she came to the dental clinic, she felt very secure. Especially when she met Dr. Phong, he is both talented and dedicated. She did not see any implants. The staff is very cute …
The work environment here is friendly and lovely. The service is attentive and enthusiastic. The implant procedure was very smooth, quick, and healed fast. The staff even gave me a gift on October 20th ❤️ I highly recommend I-dent because everything is very meticulous and professional.
Dr. Thao did my teeth very carefully, gently, painlessly, and the staff was very supportive.
I have had my teeth done here for the second time and everything is ok, very good. Dr. Phong is very enthusiastic, dedicated, the assistants are very good at their jobs, the receptionists take care of me very attentively and very well. I am very satisfied with the service of I-Dent dental clinic.
The doctor worked quickly, professionally, and painlessly. The staff were enthusiastic and attentive. Truc took good care of me. After getting the dentures fitted, I can eat and chew well.
The doctors and staff are welcoming, enthusiastic, attentive, and provide thoughtful guidance. As a regular customer of the facility, I find the quality of medical treatment and implants at Ident District 5 very good. I have had 2 implants …
Dr. Hoang Nhan did my dental work beautifully, gently, and painlessly. The warranty and after-sales service are excellent and of high quality. I've had dental work done for 8 years, and every year the reception staff contacts me for a …
Want the same for your own teeth? Send a photo and we will come back with a written quote from I-Dent Dental.
Ask on WhatsApp