Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
Mr. Kiet is thoughtful and enthusiastic! The facilities are good. The two assistants and the receptionist are very helpful.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
The most dedicated dental clinic I've ever been to, I can't give it a 100% rating, but Dr. Kiet does beautiful, enthusiastic teeth, the consultants and receptionists are all beautiful and enthusiastic, if you have teeth done, you should come here a thousand times.
This was my first time getting dental treatment here and I was very satisfied. The receptionists were polite and welcoming, and the dentists were professional, gentle, and provided high-quality service.
Dr. Kiet is very professional, gentle, painless, and attentive, providing clear and heartfelt advice to patients. The two assistants are highly skilled and work in perfect harmony with the doctor. The receptionists are professional, polite, …
The team of doctors and nurses work very professionally, dedicatedly, and with prestige. I would like to thank: "Dr. Nguyen Hieu Tung for his gentle implant placement and Dr. Le Do Tuan Kiet for his excellent porcelain tooth restoration!"
Through my research on social media, I learned about I-Dent Dental Clinic. The team of doctors and staff are very dedicated to their patients.
The staffs (Như & Ngọc) are friendly and professional. Dr. Kiệt did an excellent job, his assistant was stellar, and the procedure was pain free and relatively quick.(I’ve had other dentists do the same procedure and it was like night and day!) I was very pleased. Thank you for exceptionally great service!
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I came back from Germany for dental work. I came here for implant surgery and I'm very satisfied with the service. The doctors were very skillful, and the staff were very cheerful and enthusiastic, always welcoming me warmly. I really like …
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
I had my dental implant done at the Nguyen Huu Canh branch. The price was much more reasonable than many other places, and the doctor was enthusiastic and friendly. One day I was late for my appointment, but Dr. Nhan still tried his best to …
This was my first time getting dental implants, so I was quite nervous, but the doctors and staff at I-dent Dental Clinic were very professional and the procedure was very gentle, so I felt reassured.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. Wishing you and your family good health!
Very good customer service! The implant doctor is very skilled! A reliable place for implant placement! I have had 2 implants here! Very good
I had an implant at I Dent Dental Clinic. I feel that Dr. Tung is very professional, Dr. Nhan is very dedicated in his follow-up examination, the reception staff is very enthusiastic and warm, customer service Bich gives very thorough advice, I am very satisfied with the service here. ❤️❤️
Reply from the clinic
On behalf of I-Dent Dental Clinic, I would like to thank you for using our services. Wishing you and your family good health!
My name is Dien Pham, from Texas. I had full-arch dental implants. After researching many different places, and feeling very worried, I finally decided to choose I Dent. I feel this was the best choice. If you haven't tried it yet, you can …
I learned about this dental clinic through Facebook. After consulting and receiving services here, I found the doctor and assistants to be very professional and enthusiastic. They took great care of me throughout the process 🥰. The …
Very poor technical service. Very disappointed with Ident. The dentist did very bad job. I used the service here 2 times. Both were terrible.
Reply from the clinic
We’re disappointed to hear you recently had a poor customer service experience, and we would like to offer our deepest apologies. Please leave your contact information it can help us better to understand your problem. We value your … More
The doctor was very gentle. The receptionist, Tú Như, was very enthusiastic and attentive. I saw the advertisement on Facebook and came for a consultation. I consulted with them before deciding on I Dent Dental Clinic. Dr. Tùng was very gentle, and Dr. Kiệt was very meticulous and dedicated. Overall, I am very satisfied.
I'm Thuy Pham, I'm back from the US and I had my teeth done at I-Dent on Nguyen Huu Canh Street, Binh Thanh District. I had 24 porcelain crowns and 2 implants done. Dr. Tung is very experienced, the implant procedure was painless, quick, …
The doctor was very dedicated and gentle. The reception staff were very friendly. I will recommend I-Dent dental clinic to my friends.
5 years ago, I was introduced by a friend and after researching, I had 2 dental implants. Now my 2 front teeth have pus in the roots and I returned to Iden-t. The doctor and staff were enthusiastic and completed the 2 front teeth with very …
The receptionists are very professional and friendly. Thank you very much to the assistants and Dr. Kiet for their thoughtful and dedicated work. Ident is a place where you deserve to put your trust.
My name is TRAN ROMEO, I am from PARIS 20, I work in the subway in Paris, France. …
I came to Ident Dental Clinic to get a full-mouth implant and was very satisfied. Dr. Tung did the implant painlessly, Dr. Nhan was cheerful and did a great job. The assistants, receptionists and customer service staff were very nice. If …
Doctor Linh is enthusiastic, dedicated, and gentle in her work.
Only 10 points, no buts! The receptionists were very lovely, attentive, welcoming, enthusiastic, and …
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