Patients
Reviews of Hello Dental Clinic @ Sunway Velocity.
Kuala Lumpur, Malaysia. 75 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 75 reviews
It is indeed a five-star dental clinic, with attentive service, advanced equipment, reasonable prices, and a comfortable environment. It's great!
Reply from the clinic
Response from the owner Edited a month agoThank you so much for your kind words and support, Lee Wan Lian 😊 We’re delighted that you enjoyed the care, advanced equipment, and welcoming atmosphere at our dental clinic. Providing high-quality dental service in a comfortable setting is something we truly value. Looking forward to seeing you again soon! — Hello Dental Clinic, Sunway Velocity
We had excellent experience at Hello Dental SV. The moment we arrive the front desk with smile welcoming us and very professional. The registration process was smooth. Dr. Khei, was extremely attentive, patient, and took the time to explain everything clearly. Truly appreciate the care and kindness. The nurse also was very gentle and helpful. 100% recommended.
The staff were friendly and the process was smooth. Doctor explained so well too
Great service from the staff of the clinic. Everything was done smoothly and extremely efficient. I went here twice, once for an x-ray and recently for a cbct x-ray. It was done less than 30 minutes. I was very happy with their excellent, efficient and friendly service .
My silver filling suddenly fell out, so I quickly went to a nearby dentist I found. The appointment went smoothly, as the WhatsApp message was read immediately. I hadn't had a cleaning since coming to Malaysia, so I also had a whitening treatment, which I'd been interested in for a while. When I went to the Japanese-run Hibari Dental Clinic before, they were thorough, taking X-rays beforehand…
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d (as is common in Japan), but it was still quite expensive. Unlike in Japan, insurance doesn't cover it in Malaysia. 🥲 However, this clinic quickly addressed my issue (a loose filling). They also didn't push me to get anything unnecessarily expensive for the cleaning and whitening, so it was much cheaper than I expected. In fact, while a similar procedure would normally require three visits in Japan, it was all done in less than 1.5 hours per session. The dentist and staff were very kind. I'll definitely choose this dentist again if I have any problems. Thank you so much!
Very good experience! teeth are clean and feeling good. Easy booking and great pricing.
Front tooth crowning done here, absolutely no pain experienced throughout the 2 session. Very professional. If I needed to nick pick I will say a bit pricey but the quality is on par.
I have been to so many dental clinics before but no clinic has made me feel so much like home like Hello Dental Clinic. Dr. Khei and Dr. Jamie were so professional and helpful with all the questions I had. I will definitely go back again ! 🥰 …
Dear customer service team, I am writing to express my dissatisfaction with the service I recently received from your staff member, Sam. During our conversation regarding my braces monthly payment, I explained that I was unable to make payments for the past five months due to work commitments that prevented me from visiting earlier. However, Sam’s response was rude and unprofessional, implying…
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ng that I did not have the means to pay. This manner of communication is unacceptable and does not reflect the standard of professionalism I expect from your customer service team. I kindly request that this matter be reviewed and that appropriate action be taken to ensure all customers are treated with respect and courtesy in the future. Thank you for your attention to this matter.
Reply from the clinic
Dear Ms Karen, Thank you for bringing this matter to our attention. First and foremost, we … More
I came in for a cleaning and a filling. The procedure was smooth and painless. The dentist was very gentle and attentive.Thank u
I had my first appointment after 15 years and it was with Dr Beatrix. I must say that it was a really superb experience. The procedures (filling, polishing, etc) were mostly painless. I like how she communicated with me on what she was doing and what I should anticipate next. Her soft voice, calm demeanor, and gentle approach is also partly therapeutic that can definitely calm those who had past…
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t traumas with dentists like myself ✨.
I had a great experience at Hello Dental Clinic. Dr. Khei was very professional, gentle, and attentive. The staff were friendly and the clinic environment was clean and comfortable. My tooth was fixed perfectly. Thank you for the thoughtful follow-up as well! Highly recommended.
Reply from the clinic
Response from the owner Edited a month agoHi Mr Hew, Thank you so much for your kind words and recommendation! We’re delighted to hear that your dental treatment with Dr. Khei and our team was smooth and reassuring. Your comfort and satisfaction mean a lot to us, and we’re glad your tooth was restored perfectly. Looking forward to welcoming you again at your next visit!
This clinic is very good. The doctor provides excellent care, and the staff are also very friendly and helpful.
Reply from the clinic
Response from the owner Edited a month agoThank you so much for your kind words and recommendation 💙 We’re delighted to know your dental visit was comfortable, and that the soft music helped ease your nerves 😊 … More
Free gifts for reviews?? And there nice. Definitely recommend this dentist as they also allow u to have water or snacks while waiting.
Reply from the clinic
We’re glad you enjoyed the little touches — from the free gift to the snacks and drinks while waiting! Your recommendation truly means a lot to us 💙 Looking forward to seeing you again soon! — Hello Dental Clinic, Sunway Velocity
😛made my teeth straight, quite affordable pricing as well, and u get free food and drinks! would definitely recommend!! …
Reply from the clinic
Response from the owner Edited a month agoThank you for the awesome review! 😄 We’re so happy to hear your teeth are looking great after your appointment — and that you enjoyed the experience (plus the free snacks too! 😋). We want every visit to Hello Dental to feel like a treat. Thanks again for the recommendation! 💙 — Hello Dental Clinic, Sunway Velocity
Went for our first visit for myofunctional therapy for my daughter. Had really great experience with Dr Jamie and her team. She explained the treatment thoroughly and my daughter was also very comfortable throughout the whole process.
Reply from the clinic
Response from the owner Edited a month agoThank you so much for your kind words 🌟 We’re truly grateful for the trust you’ve placed in us for your daughter’s myofunctional therapy. Dr. Jamie and our team are delighted to know she felt comfortable throughout the treatment — that means a lot to us. We look forward to welcoming you both again soon! — Hello Dental Clinic, Sunway Velocity
Thank you dr sapphire and team. Everything was performer very well. I recommended to come here
Reply from the clinic
Response from the owner Edited a month agoThank you for your thoughtful feedback 😊 We’re glad to hear everything went well and that you felt at ease during your dental care. Dr. Sapphire and the team truly value your recommendation 💙 We look … More
Tq Hello Dental Clinic for helping me to satle my tooth problems..The result was so amazing. Tq very much to the beautiful Doctor and nice assistant for a great service..👍🏻👍🏻 …
Reply from the clinic
Response from the owner Edited a month agoThank you so much for your lovely feedback 😊 We’re delighted to know you’re happy with the results of your dental treatment. Dr. Sapphire and our team truly appreciate your trust and kind words 💙 We look forward to welcoming you again soon! — Hello Dental Clinic, Sunway Velocity
Brought my son and consulted Dr Khei, very patient and detailed
Reply from the clinic
Thank you for your kind words! We appreciate your trust in Dr. Khei!
Had good experience with Dr Jamie and Dr Sapphire, very professional dental service! They are kids friendly too!
Reply from the clinic
Response from the owner Edited a month agoThank you so much for your kind words! 😊 We’re delighted to know your dental consultation with Dr. Jamie and Dr. Sapphire was positive and comfortable. Looking forward to welcoming you and your family again soon! — Hello Dental Clinic, Sunway Velocity
The treatment was amazing. I lost my filling and they replaced it with a new one. I had no pain at all. On top an xray where we find another decay. Glad to know that. Will be filled next time. Thank you for the good treatment. Good service. Recommend!
Reply from the clinic
Thank you so much for your kind review! 😊 We’re really glad to hear the treatment was comfortable and that everything went smoothly. … More
Dr Sapphire is very patient to explain all my enquiry! My 5years old daughter love her so much and she is willing to come back next time😙😙 …
Reply from the clinic
Aww thank you! 🥰 We’re so glad your little one had a great time with Dr. Sapphire — can’t wait to see you both again! 💙🦷 — Hello Dental Clinic, Sunway Velocity
Good service, my kid love to see Dr Khei very much.
Reply from the clinic
Thank you so much! 😊 We’re so happy to hear your kid loves seeing Dr. Khei — that really makes our day! 💙 … More
15/3 i'm back! Dr. Beatrix fixed my second veneers quickly and precisely, aligning them just as i wanted. she even offered a previous veneers touch-up to match my request. the entire procedure was painless—i almost dozed off... they also did a 3D scan for my retainers, which was impressive. overall, a great experience with excellent customer service at the front desk too! 8/3 Doctor Beatrix is…
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s amazing. she recommended me to do veneers instead aligners, which saved me a ton of money. she recommended me the right and suitable treatment without pressuring, i even said i can do the other service with my other dentist and she’s totally okay with it. the consultation includes a mock up demo, she answers all my questions and explained carefully. to my surprise their consultation fee was so affordable?? i decided on the spot. the whole experience was very pleasant and it finished on time as promised. once my veneers was fixed, i was very satisfied with the results, exactly as i wanted. i paid happily and am already thinking for another veneer fix there soon! not to mentioned that i am also so pleased with their service, right at my first contact point. their customer service is top notched, from enquiring on whatsapp, to fixing an appointment, they are so helpful and attentive. i’ve never been this pleased about a dental visit before! 😆
Reply from the clinic
Thank you so much for taking the time to share your experience in such detail! 😊 We’re truly grateful for your trust and kind words — it means the world to Dr. … More
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