Patients
Reviews of HanzaDent Laulupeo.
Tallinn, Estonia. 90 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 90 reviews
I recently had the pleasure of visiting Hanzadent dental clinic, and I can't recommend them highly enough! From the moment I walked in, I was greeted by a friendly and professional staff who made me feel welcome and at ease. The clinic …
Reply from the clinic
Thank you so much, Kristina, for your wonderful review and high rating! We are thrilled to hear that your experience at HanzaDent was seamless, and that our team made you feel comfortable and cared for throughout your visit. Your kind words … More
A great clinic and an even more great team together. I recommend Dr. Skrut - a doctor who knows how and always wants to achieve a perfect result. And this collaboration with the assistant is a charming experience in itself. My teeth are healthy, my smile is bright and my face is happy!
Reply from the clinic
Thank you, Vladislav, for the great feedback and five stars! We are very happy to hear that you are satisfied with our clinic and the work of Dr. Skrut. It is a pleasure to know that you got a perfect result and are happy with both your … More
The best clinic! Thanks to Dr. Alexandra! I recommend her!
Reply from the clinic
Thank you so much, Milana, for your wonderful review! We're thrilled to hear that you're satisfied with our service and Dr. Alexandra's work. Your recommendations are our greatest reward. We look forward to seeing you again at HanzaDent and … More
A great dental clinic. Professional staff, individualized attention to each patient, and high level of service. Highly recommended!
Reply from the clinic
Thank you, August, for your wonderful review and high rating! We are delighted to hear that you are satisfied with our team's professionalism, personalized approach, and level of service. Your recommendations are very important to us! At … More
A well-equipped clinic with experienced doctors. I had caries treated by Dr. Aleksandra Špitsak under a microscope. They immediately took a 3D image and found inflammation that still needs to be …
Reply from the clinic
Thank you, Jelizaveta, for your high rating! We are very glad that you are satisfied with our services. We always welcome you back to HanzaDent to continue providing the best dental care and taking care of your dental health. … More
I go to this clinic for checkups and treatment. I'm very pleased with the service. I'm greeted by a very friendly receptionist, Elizaveta. The doctors are professionals. I'd like to express my special gratitude to your clinic's doctor, Yaroslav Skrut.
Reply from the clinic
Thank you, Elizaveta, for your wonderful review and high rating! We are so glad you were satisfied with the service at our clinic. It's wonderful to hear that our administrator, Elizaveta, and our team of doctors, especially Dr. Yaroslav … More
Very good clinic! I received help quickly, the doctor is calm and the treatments are not painful. There are also evening appointments, so you don't have to take time off work to see the doctor.
Reply from the clinic
Thank you, Liisa, for your great feedback and five stars! We are very happy to hear that you received prompt assistance and were satisfied with our doctor’s calm approach. It is also great to hear that you appreciate the opportunity to come … More
Excellent service and very caring doctors. Everything is clean and the service is high quality!
I am very pleased with Dr. Eihgorn! I recommend him to everyone!
Excellent dental clinic, located in the center, friendly doctors, they told me everything, cured me, I recommend it to everyone.
Reply from the clinic
Thank you, Katerina, for your wonderful review and high rating! We are delighted that you were satisfied with our central location, the professionalism of our doctors, and the quality of our dental services. Your recommendations are very … More
I'd like to highlight Dr. Ding's high level of professionalism and attentiveness. For some reason, I couldn't find her on the clinic's website, but I highly recommend her. She's incredibly passionate about her work, caring about her …
I definitely recommend her! We saw Dr. Ismailova, and she did everything quickly and thoroughly, giving us helpful oral care recommendations!
Excellent dental clinic. Attentive and friendly staff. Special thanks to Dr. Alina Izmailova, a true professional with a very meticulous approach!
They told me to remove my wisdom teeth and then see if I should get mouth guards or braces. I didn't receive any useful information for 75 euros. Today, during a consultation with an orthodontist elsewhere, I learned that I need to see a maxillofacial surgeon and have my bones moved. It's interesting, I saw both orthodontists, and I paid 10 euros more, but I learned I need a completely different…
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treatment plan and surgery that could cost tens of thousands. And during my consultation with HanzaDent, they didn't tell me a word about the position of my bones. What your clinic offered me isn't a solution to the problem, but merely a cover-up.
Reply from the clinic
Anna Kovaleva, thank you for your detailed feedback. We sincerely apologize that your consultation at our clinic did not meet your expectations. Orthodontics offers various approaches to diagnosis and treatment planning, and sometimes a consultation with related specialists, such as an oral and maxillofacial surgeon, is necessary to more accurately assess your situation. The quality of dental care and transparency in patient communication are very important to us. We would like to understand your situation in more detail and understand how we can improve our dental services. Could you please tell us what you think we could have done better during your consultation? We would appreciate the opportunity to discuss your situation and find a solution. HanzaDent
Thank you very much for helping me with my tooth, I am very grateful to you.
Reply from the clinic
Damir Makovski, thank you so much for your kind review! We're very glad we were able to help you and that you were satisfied with our dental care. Providing high-quality dental services and doing everything we can to ensure our patients feel comfortable and confident during their dental treatment is important to us. We look forward to seeing you again—your HanzaDent team 🦷
Our child had braces put on, we are very pleased with the quality and professionalism of the staff!
Reply from the clinic
Dmitri, thank you so much for your feedback and trust! We're delighted to hear that you were satisfied with the braces and the professionalism of our team. We always strive to provide high-quality and comfortable dental care for both children and adults 😊 We look forward to continuing to care for your child's healthy smile at HanzaDent!
When I made an appointment online, the website redirected me back to the service selection page. I assumed I hadn't made the appointment. But the program still made it. I accidentally entered the wrong email address (yes, my mistake), so I didn't receive the appointment email. But the clinic didn't bother sending a reminder via text or phone call (other clinics always send a letter and then text…
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t or call). However, on January 2, they called and informed me of a 90-euro no-show fine. I paid the fine. But the receptionist's slightly rude tone surprised me. I also think that if a clinic charges fines, they should be more responsible with appointment reminders and use all possible means of communication with the patient. And when communicating, use a friendly, not accusatory, tone.
Reply from the clinic
Larisa, thank you for your detailed feedback. We sincerely apologize for your negative experience with the clinic and the appointment process. We regret that there was a misunderstanding regarding online scheduling and appointment reminders, and that you felt the tone of our staff was inappropriate. It is extremely important to us that our communication with patients is respectful, friendly, and understandable—we apologize if this was not the case. Your comment regarding reminders sent via various communication channels has been noted. We will use this feedback to improve our notification system and service quality to prevent similar situations in the future. We would appreciate it if you contacted us directly so we could further investigate your situation and determine what improvements we can make to enhance our service. Sincerely, Your HanzaDent team 🦷
Dr Artem was very polite, kind and knowledgable. Attended to my 7yo son and made him feel at ease. Great clinic, great doctor! Recommend
Reply from the clinic
Anna, thank you very much for your kind words and high rating! We are delighted to hear that Dr Artem made your 7-year-old son feel comfortable and at ease. Providing professional, gentle dental care—especially for children—is very important to us, and your feedback confirms we are on the right path. Thank you for recommending our clinic. We’ll be happy to welcome you and your family again and continue taking care of your dental health. Kind regards, Your HanzaDent Team 🦷
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