Patients
Reviews of Global Dental.
Hanoi, Vietnam. 137 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Global Dental is a small central Hanoi clinic led by Dr. Pham Thanh Cong, with Dental Departures verification (site visit and license check) and confirmed CT/3D imaging. Review content is diverse across nationalities and procedures, lending partial credibility, but 137 total reviews with zero verified triggers a medium manipulation flag that limits confidence. Value for international patients is strong, and WhatsApp post-op contact plus walk-in availability make it genuinely tourist-friendly.
Authenticity
5/10Baseline 7: Dental Departures verified, named doctors, CT equipment confirmed. -2: 137 reviews, 0 verified, no surviving negatives. Final 5.
Treatment quality
6/10Baseline 7: Complex work documented (All-on-6, difficult extractions, 3D-guided diagnosis). -1: review manipulation medium signal. Final 6.
Cleanliness
7/10Baseline 7: Multiple independent reviewers cite cleanliness; modern equipment confirmed; no negative hygiene mentions. Final 7.
Team
7/10Baseline 7: Dr. Cong named + DD-verified, 14 yrs exp; dentist Minh and receptionist Ngoc named by separate reviewers. No post-grad fellowships listed. Final 7.
Price value
8/10Baseline 8: Repeated multi-country price comparisons (UK, Japan, Canada, NZ); fillings 800k VND (~$32); implant from SGD 766. Final 8.
Tourist suitability
7/10Baseline 7: English doctor/reception, WhatsApp post-op, walk-ins, credit cards, central Hanoi. No website limits pre-trip research. Final 7.
What comes up well
- Dr. Cong (Pham Thanh Cong) verified by Dental Departures with site visit and license check
- CT/3D imaging confirmed by independent patient review and third-party listing
- WhatsApp post-op follow-up confirmed by UK tourist reviewer
- Walk-in emergency appointments accepted including on weekends
- Strong savings reported: fillings at ~$32 USD, implants from SGD 766
Points to weigh
- 137 reviews with 0 verified - medium manipulation signal; zero negative reviews across 137 entries is statistically unusual
- No clinic website; limits pre-trip due diligence for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 137 reviews
Great service, friendly staff and very reasonable prices! Went for a check-up and clean and had a great experience!
Reply from the clinic
Thank you so much
I broke a filling while travelling, and wanted to get it looked it. I found Global Dental online, and emailed them to book an appointment. Setting it up was very easy, they spoke excellent English. On the day of the appointment, they walked …
Reply from the clinic
Thank you so much for trusting our clinic
Professional doctor .Friendly staff .Good price .highly recommended 🖤 …
Reply from the clinic
Thank you so much. Best wishes to you
Thanks Doctor for treating us. We are very happy with you service.
Reply from the clinic
Thank you so much.
Excellent!!! I have been using this service here and it is wonderful. And now my husband and my son have using this service too. I can highly recommend this dental clinic and I introduced Dr. Cong to some of my friends, Vietnamese and …
Reply from the clinic
Thank you so much for trusting our clinic. Best wishes to you.
Amazing experience here. Highly recommended for their high quality equipment set up, professionalism from the receptionist all the way to the dentist himself. Keep up the good work.
Reply from the clinic
Best wishes to you and thank you so much.
The doctors and staff are very enthusiastic. The dental clinic is clean and spacious. The doctors are very skilled.
Good clinic! All the staff is very attentive and caring. Dr. Cong is a professional in his field. I have successfully had several implants installed here. It's nice to be in the clinic, everything is clean and comfortable. …
Reply from the clinic
Thank you so much and best wishes to you and your family
I had an amazing experience at Global Dental. The staff are friendly and attentive. I had a few crowns fitted and it was an easy pain free procedure. The Dentist made me feel comfortable and I had full confidence in him. I will definitely be back to have a few more crowns done. Thank you
Reply from the clinic
Best wish to you and hope you happy, Thank you so much for trusting Global Dental
The doctor is very professional, and the clinic is very well-equipped!
Reply from the clinic
Thank you so much, everything is good your family
Dr. Cong and his team have provided a 5 star experience for myself, and for my family at competitive rates. Dr. Cong is an expert in his field, and provides caring bedside manner for the wife and kids. We'll continue using his services as …
Reply from the clinic
Thank you so much, best wishes your family.
Very good service, I had a new bridge and a new crown.The staff is very kind. Thank you doctor Cong.
Reply from the clinic
Hope you happy, thank you so much.
Global Dental is a quality dental clinic with good location, warm and caring facility incorporating advanced dental technology and skilled dentists. I trust Global Dental for dental care for my family.
Global Dental is a reliable place, Doctor Pham Thanh Cong is best, consultants are very professional and quick!
Perfect. After having a tooth temporarily treated in Kyrgyzstan, daily pain led me to this clinic on the recommendation of our hotel. The clinic is very clean and equipped with state-of-the-art technology. The staff is very professional, …
Reply from the clinic
Thank you so much! Wishing everything is best with you and your friend. Enjoy this time and have good trips.
I was very pleased with my visit to the dentist. Thanks to the doctor, everything was at the highest level. I will come again and recommend to others, very professional.
Reply from the clinic
Thank you so much choosing Global Dental! Wishing best to you.
I have been coming to attend Dr. Cong's dental clinic since 2015. He has always given me the very best dental care, and after care. He is a true professional in his field, as he uses all the latest equipment and technology.
Dr Cong has done a lot of work on my teeth over several years. His expertise is second to none, he has even rescued a couple of teeth that my Irish dentist wanted to extract! …
Dentist is so professional and i'm so happy when i was treated here.
I have had a check up, scale and polish and a wisdom tooth extraction. The staff are so kind and professional, and the dentist was very calming during the extraction process, which made me feel so much better. …
I had a toothache and was able to schedule an appointment for the same day within minutes. Since I wasn't 100% sure which tooth was affected, the dentist helped me identify it. I received a filling, the same professional procedure as in Germany. I paid 300,000 VND for it. I'm very satisfied and would come back if I need anything again.
I can highly recommend this clinic. Beautiful, well-equipped, and clean rooms, and friendly, helpful staff. Communication via Google Translate worked perfectly. I am very satisfied with the teeth cleaning process and the results. Thank you!
While on vacation in Hanoi, I had an emergency, and they saw me immediately. The staff were incredibly attentive. Everything was perfect. Thank you so much!
Global Dental is fantastic! We had to see a dentist for a broken filling that needed to be replaced quickly. We booked an appointment via WhatsApp and Global Dental was flexible with scheduling updates. We were checked in and the dentist saw us right away. The diagnosis was quick and so was the procedure. They provided us with all the necessary paperwork to submit an insurance claim and worked…
Read the rest of this review
with us for additional questions the insurance company had on the claim to get it all resolved. I would recommend Global Dental to anyone who needs a dentist appointment in Hanoi. You will be given friendly and professional service, leaving you with a smile brighter than when you entered!
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