Patients
Reviews of Global Dental.
Hanoi, Vietnam. 137 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Global Dental is a small central Hanoi clinic led by Dr. Pham Thanh Cong, with Dental Departures verification (site visit and license check) and confirmed CT/3D imaging. Review content is diverse across nationalities and procedures, lending partial credibility, but 137 total reviews with zero verified triggers a medium manipulation flag that limits confidence. Value for international patients is strong, and WhatsApp post-op contact plus walk-in availability make it genuinely tourist-friendly.
Authenticity
5/10Baseline 7: Dental Departures verified, named doctors, CT equipment confirmed. -2: 137 reviews, 0 verified, no surviving negatives. Final 5.
Treatment quality
6/10Baseline 7: Complex work documented (All-on-6, difficult extractions, 3D-guided diagnosis). -1: review manipulation medium signal. Final 6.
Cleanliness
7/10Baseline 7: Multiple independent reviewers cite cleanliness; modern equipment confirmed; no negative hygiene mentions. Final 7.
Team
7/10Baseline 7: Dr. Cong named + DD-verified, 14 yrs exp; dentist Minh and receptionist Ngoc named by separate reviewers. No post-grad fellowships listed. Final 7.
Price value
8/10Baseline 8: Repeated multi-country price comparisons (UK, Japan, Canada, NZ); fillings 800k VND (~$32); implant from SGD 766. Final 8.
Tourist suitability
7/10Baseline 7: English doctor/reception, WhatsApp post-op, walk-ins, credit cards, central Hanoi. No website limits pre-trip research. Final 7.
What comes up well
- Dr. Cong (Pham Thanh Cong) verified by Dental Departures with site visit and license check
- CT/3D imaging confirmed by independent patient review and third-party listing
- WhatsApp post-op follow-up confirmed by UK tourist reviewer
- Walk-in emergency appointments accepted including on weekends
- Strong savings reported: fillings at ~$32 USD, implants from SGD 766
Points to weigh
- 137 reviews with 0 verified - medium manipulation signal; zero negative reviews across 137 entries is statistically unusual
- No clinic website; limits pre-trip due diligence for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 137 reviews
The clinic is luxurious, clean, spacious, and modern. The staff are enthusiastic, friendly, professional, and gentle, and especially Dr. Pham Thanh Cong, with his many years of experience, provides enthusiastic and caring advice. GLOBAL DENTAL International Dental Clinic is the best, most reputable, and most trustworthy place for you to take care of your oral health.
Great service! Enthusiastic and professional team of doctors. Global Dental will be a trusted address that I want to introduce to my friends.
Prestigious Dental Clinic Doctors and staff are lovely, gentle, and enthusiastic Attentive care
Global Dental Clinic is a top-tier modern dental clinic in the country. Its modern, spacious, and clean facilities create a spa-like experience for our clients. Our team of experienced doctors and dentists provide enthusiastic and dedicated …
Good service. Reasonable price. The doctor was very enthusiastic and friendly.
I needed to see a dentist urgently and luckily I found Dr. Cong's clinic. Excellent service (reception team, technical team in the office), everyone was always very willing to provide the best possible care. I would never say this, but I loved going to the dentist. ❤️
Dr.Cong and his team are just exclusive and special. I would recommend anyone in Hanoi or outside to visit this place as this dental clinic is equipped with latest technology on X-ray, dental equipped with great staff who are really there …
The best clinic ever. Welcoming staff, relaxed atmosphere and a perfect doctor. Highly recommend!
The clinic is clean, the staff and the doctor himself are pleasant and professional. Also want to point out that they speak English and accepted me without an appointment. And the next day they asked how I felt. This is what I call customer focus.
My family has come to Global Dental for teeth cleaning and wisdom teeth removal. The Dr. and staff are very professional and nice. Responsive to text messages. The rooms and tools are clean. The first wisdom tooth removal we did local …
It’s very clean, modern, nowadays equipment, highly professional clinic. All staff speak in English, and they are very attentive, patient and polite with their clients. Doctors are help both- adults and children. Every time it’s not …
Reply from the clinic
Thank you so much for trusting us
The clinic is spacious, clean, and well-equipped with modern facilities. The staff is professional and enthusiastic, and Dr. Pham Thanh Cong is absolutely amazing. It's a top choice in Hanoi for customers seeking dental services!
I didn't believe it. Just because it can't be, that everything is so good. But. From the first step in, all the staff, all the doctors just made me feel very comfortable and calm. Yes, I had this fear from my childhood, connected with …
Me and my family has been to Global Dental. We’re very happy with the excellent service and friendly staff. I’ll recommend Global Dental to everyone who needs any kind of dental care. …
I had my first appointment with Dr. Cong. He is very professional. The clinic is clean and equipped with latest technology. But the ladies at the reception can't communicate and are not professional. This is creating some issues/ problems for me regarding getting the invoice etc..
Reply from the clinic
Dear Mita Chakraborty I sincerely apologize for the noon incident, my main manager took lunch break and didn't work at noon, so I made you unhappy, at noon there were a number of … More
Dr Cong & his staff were all very professional & friendly. Very happy with my experience with Global Dental.
Reply from the clinic
Thank Mark! Hope you happy and the best to you
Was extremely satisfied with the service. A professional dentist Mr Cong was polite, helped me overcome my fear of extracting the tooth. Felt no pain, recovered fast. Highly recommended
The best clinic I've ever been to. Dr. Cong is wonderful, friendly, professional, and very attentive! My husband and I were extremely pleased with the services; the place is immaculately clean. Highly recommended. …
Reply from the clinic
Thank you and your husband. Thank so much for trusting Global Dental
I have been seeing Dr Cong since 2017 when he was at another clinic. I have had full bridgework done on the top and 5 implants on the bottom. I was so impressed with the new clinic. It's really world class. Also the service is much better …
Reply from the clinic
Thank Mark, see you next time
I went to Global Dental to treat tooth decay on Sunday, my first impression is that the clinic is very nice, airy and the staffs are extremely friendly. The doctor treated me very carefully and gently. After about 25 minutes, my 2 decayed teeth were treated smoothly with very reasonable costs. Thank you Doctor, thank you Global Dental.
Dr. Cong was amazing! I got my wisdom teeth pulled and he made the process as smooth and painless as possible! …
The dentist was enthusiastic, meticulous, gentle, and provided detailed instructions on oral hygiene. The consultants were also very helpful and provided excellent customer service!
Fantastic service! Efficient and professional. Will definitely be using Global Dental as my go to dentistry.
Reply from the clinic
Thank you so much! Wish best for you and your family
Prior to Covid-19 I was fortunate enough to find Dr. Cong Thanh Pham who worked at Australian Dental Clinic in Hanoi. During the Covid pandemic Dr. Cong created a brand-new dental business employing some of his former loyal colleagues. …
Reply from the clinic
Thank you so much for trust Dr Cong and Global Dental. Best wish to you and your family! See you next time.
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