Patients
Reviews of Global Dental.
Hanoi, Vietnam. 137 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Global Dental is a small central Hanoi clinic led by Dr. Pham Thanh Cong, with Dental Departures verification (site visit and license check) and confirmed CT/3D imaging. Review content is diverse across nationalities and procedures, lending partial credibility, but 137 total reviews with zero verified triggers a medium manipulation flag that limits confidence. Value for international patients is strong, and WhatsApp post-op contact plus walk-in availability make it genuinely tourist-friendly.
Authenticity
5/10Baseline 7: Dental Departures verified, named doctors, CT equipment confirmed. -2: 137 reviews, 0 verified, no surviving negatives. Final 5.
Treatment quality
6/10Baseline 7: Complex work documented (All-on-6, difficult extractions, 3D-guided diagnosis). -1: review manipulation medium signal. Final 6.
Cleanliness
7/10Baseline 7: Multiple independent reviewers cite cleanliness; modern equipment confirmed; no negative hygiene mentions. Final 7.
Team
7/10Baseline 7: Dr. Cong named + DD-verified, 14 yrs exp; dentist Minh and receptionist Ngoc named by separate reviewers. No post-grad fellowships listed. Final 7.
Price value
8/10Baseline 8: Repeated multi-country price comparisons (UK, Japan, Canada, NZ); fillings 800k VND (~$32); implant from SGD 766. Final 8.
Tourist suitability
7/10Baseline 7: English doctor/reception, WhatsApp post-op, walk-ins, credit cards, central Hanoi. No website limits pre-trip research. Final 7.
What comes up well
- Dr. Cong (Pham Thanh Cong) verified by Dental Departures with site visit and license check
- CT/3D imaging confirmed by independent patient review and third-party listing
- WhatsApp post-op follow-up confirmed by UK tourist reviewer
- Walk-in emergency appointments accepted including on weekends
- Strong savings reported: fillings at ~$32 USD, implants from SGD 766
Points to weigh
- 137 reviews with 0 verified - medium manipulation signal; zero negative reviews across 137 entries is statistically unusual
- No clinic website; limits pre-trip due diligence for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 137 reviews
I came to global dental with high expectations, I was referred to doctor Cong by a friend, I had been hesitant the last couple of years about getting it done as in Australia it is ridiculously priced and hesitant about overseas as it’s my teeth, I want a good job .so anyway I have just got my final porcelain teeth installed all on 6 at and 6 teeth down the bottom. To say I’m happy would be an…
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understatement, Dr cong and his team have way surpassed my expectations, Professional, kind and caring , made me feel comfortable and at ease , Dr was incredible, confident in wat he’s doing and precise .i could not recommend Dr Cong and his team enough, truely grateful I put my trust in him as it payed off and I could not be happier , if you have any doubts , don’t I strongly recommend his work is perfection and I now have my confidence back 😃😃
The team of highly qualified doctors provides very thorough and attentive consultations, and the clinic is spacious, clean, and modern. It's a place you can confidently entrust your health and smile to.
I had a wonderful experience with the attentive customer service. The team of highly qualified doctors was dedicated to providing treatment.
The clinic is clean and the staff are enthusiastic. The doctors are highly qualified and provide excellent medical care.
Facilities are spacious and clean. Friendly, enthusiastic and attentive staff. The doctor is highly professional, works very gently and carefully. Best dentistry.
I had three wisdom teeth extracted at Global Dental Clinic. It's very reputable, just as the recommendations said. Dr. Cong was the one who extracted them for me; it was very quick and gentle, without any pain at all. Many thanks to Dr. Cong and the friendly and professional staff. I will return according to the clinic's regular schedule.
The clinic is clean, has modern equipment, and the medical staff are dedicated and highly qualified.
To put it simply, everyone has to go to the dentist a few times in their life! The inherent fear from those first baby teeth makes you hesitant or apprehensive about seeing a dentist! But...when you come to Global, all your worries disappear! It's so easy...obviously, I'm advertising this dental clinic...and I think that's right and acceptable...because what I'm saying is true, based on my real…
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experience, and I'm a real customer who has received treatment here!
The dental clinic is clean, the staff is professional and enthusiastic, and the doctors are gentle and have many years of experience in examination and treatment.
I got the crown of my implant damaged. They offered me the possibilities: polishing the damage or replacing the crown - damage was bigger then I realized. Fair price! Clear communication! Got my problem fixed! Highly recommended! Thank you! 🙌 …
Had a great experience at Global Dental! The team was super friendly and professional — definitely my go-to dental clinic! 😄🦷 …
I had a great experience with my wisdom teeth extraction at Global Dental, thanks for the care and enthusiasm of the doctor and nurses here!
I just experienced the service at Global Dental and I am really satisfied! The doctor consulted carefully, worked gently and professionally. My teeth looked very natural after the treatment and did not hurt at all. The clinic space is clean, modern, the staff is friendly and enthusiastic. Very trustworthy, will definitely come back when needing dental care!
☘️ There are places that not only make me satisfied but also really feel secure — Nha Khoa Global Dental is one of them Entering the clinic, we immediately feel the luxurious, sophisticated, clean and modern space — everything exudes professionalism. From the receptionist to the doctor, everyone is gentle, friendly and attentive, creating a feeling of peace of mind and relaxation as if you were in…
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n a high-class Spa 💙 Modern equipment, careful and absolutely sterile working process. I was carefully examined by the doctor and ordered to have 3 wisdom teeth extracted. At first, when the doctor said that I had to extract 3 teeth, I felt very scared, but after the doctor explained and performed the procedure, I was so surprised. I didn't think the doctor here would extract wisdom teeth so gently. The doctor told me to open my mouth to check, apply anesthesia, and only 1, 2 minutes later, I thought I hadn't finished applying anesthesia, then the doctor said the extraction was done. No pain, no discomfort. After the surgery, the staff gave me cotton to bite, iced me, instructed me to lie down and wait for 10-15 minutes, then instructed me on how to take care of my teeth at home very carefully, thoughtfully and attentively. And my experience after having my wisdom teeth extracted at Global Dental Clinic was... Very satisfied 👍 After getting my teeth done, I was both satisfied and more confident. Not only beautiful, but I also saw the dedication in every detail. 👉 If you are looking for a reputable, classy but still close and warm place to get your teeth done - then GLOBAL DENTAL CLINIC is truly a worthy choice! ✨ Thank you Dr. Pham Thanh Cong for performing my painless wisdom teeth extraction here. Very good and worth the quality ⭐️⭐️⭐️⭐️⭐️ Ad: GLOBAL DENTAL 58 Tue Tinh - Hanoi
I wish I could give zero stars. My experience at Global Dental was awful from beginning to end. About six months ago, I came here to remove two wisdom teeth, and that started a nightmare. My teeth were deep and vertical, leaving large holes after extraction. Right after pulling my teeth, the dentist told me to rinse my mouth with water — something you should never do because it can wash away the…
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he blood clot. He said there was “too much blood,” but that’s no excuse for such carelessness. After that, he only gave me a few short and unclear aftercare instructions which is not nearly enough. I didn’t know how long to bite the cotton, when to remove it, or how to clean the wound. I had to search everything online. Every answer I got from him was vague. Isn’t proper aftercare the most basic thing a dentist should explain? Then came dry socket — the most painful experience I’ve ever had. I could literally see the bone in the hole. I couldn’t open my mouth for almost three weeks, couldn’t eat, and lost 6 kg. The dentist kept saying “it’s fine” until things got worse. Only later did he try a blood treatment that finally helped. Recently, I went to another clinic to remove my other wisdom tooth, and the difference was unbelievable — professional, careful, clear communication, and much cheaper. I recovered quickly and without pain. That’s when I realized how unprofessional Global Dental really was. I came back here just to write this zero-star review so you can understand how angry I am at this place. I honestly don’t understand how this place has such high ratings. Avoid this place!
So grateful to have found this place! My two front teeth cracked, and they replaced (and visually improved) them no problem! 300k VND per filling is a crazy price from a North American perspective. And all in about 45mins from walking in the door to leaving Thanks, Vu Minh Duc! I can keep smiling during all my trip photos thanks to you! Bonus - One of the dentists even jammed on my flute!
I had several dental treatments done by Dr. Cong in Hanoi, including a root canal, tooth extraction, dental implants, and cavity fillings. After trying many dentists in the area, I can confidently say that Dr. Cong is by far the most experienced and professional one I’ve met. He really knows what he’s doing, especially when it comes to anaesthesia, which never worked properly for me with other…
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r dentists. With him, I felt comfortable and pain-free throughout every procedure. He’s also gentle, quick, and precise, which made the whole experience so much easier and less stressful. The prices are very reasonable, and the clinic even offers discounts, which I really appreciated. Overall, I’m truly satisfied with the results and the care I received. I highly recommend Dr. Cong to anyone looking for a skilled and trustworthy dentist in Hanoi!
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