Patients
Reviews of Global Dental.
Hanoi, Vietnam. 137 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Global Dental is a small central Hanoi clinic led by Dr. Pham Thanh Cong, with Dental Departures verification (site visit and license check) and confirmed CT/3D imaging. Review content is diverse across nationalities and procedures, lending partial credibility, but 137 total reviews with zero verified triggers a medium manipulation flag that limits confidence. Value for international patients is strong, and WhatsApp post-op contact plus walk-in availability make it genuinely tourist-friendly.
Authenticity
5/10Baseline 7: Dental Departures verified, named doctors, CT equipment confirmed. -2: 137 reviews, 0 verified, no surviving negatives. Final 5.
Treatment quality
6/10Baseline 7: Complex work documented (All-on-6, difficult extractions, 3D-guided diagnosis). -1: review manipulation medium signal. Final 6.
Cleanliness
7/10Baseline 7: Multiple independent reviewers cite cleanliness; modern equipment confirmed; no negative hygiene mentions. Final 7.
Team
7/10Baseline 7: Dr. Cong named + DD-verified, 14 yrs exp; dentist Minh and receptionist Ngoc named by separate reviewers. No post-grad fellowships listed. Final 7.
Price value
8/10Baseline 8: Repeated multi-country price comparisons (UK, Japan, Canada, NZ); fillings 800k VND (~$32); implant from SGD 766. Final 8.
Tourist suitability
7/10Baseline 7: English doctor/reception, WhatsApp post-op, walk-ins, credit cards, central Hanoi. No website limits pre-trip research. Final 7.
What comes up well
- Dr. Cong (Pham Thanh Cong) verified by Dental Departures with site visit and license check
- CT/3D imaging confirmed by independent patient review and third-party listing
- WhatsApp post-op follow-up confirmed by UK tourist reviewer
- Walk-in emergency appointments accepted including on weekends
- Strong savings reported: fillings at ~$32 USD, implants from SGD 766
Points to weigh
- 137 reviews with 0 verified - medium manipulation signal; zero negative reviews across 137 entries is statistically unusual
- No clinic website; limits pre-trip due diligence for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 137 reviews
The clinic has very modern facilities, the team of doctors is professional and dedicated to me, I will definitely introduce relatives and friends to come here to have their teeth done.
The clinic is clean... Dr. Cong is highly skilled, gentle, and dedicated... the staff is professional... The service is excellent... I will definitely come back many times.
It's been a long time since I've found an international dentist that I feel so satisfied with. The doctors and staff here are very friendly and enthusiastic. Makes me no longer feel nervous every time I go to the dentist.
Dr. Cong is highly skilled, the staff is attentive, the clinic space creates a relaxing, intimate feeling. I feel very professional and really satisfied, confident when choosing and using the service here.
The doctor provided enthusiastic advice and had excellent expertise; the clinic was clean, and the staff were friendly and attentive.
The clinic is clean and modern, the doctors are highly skilled, and the staff are friendly and attentive.
Found this dental clinic on facebook and never expected it to be SO AMAZING. The staff was more than caring and made the best first impression. Dr.Cong is certainly knowledgeable and skilled as he has all the most understandable explanations for everything I asked! He was very gentle during the procedures and also gave great advice for the aftercare. The clinic is modern, spacious and…
Read the rest of this review
well-organized. And with all that service I was surprised at the price. It was more than reasonable!! Definitely recommending this place to anyone who needs dental care.
They open 7 days a week, Receptionist friendly and speak English very well, Dentist/ doctor Pham Thanh Cong most ”beautiful person” I have ever never seen (I talking about skillfull hands), If u need to visit a dentist, i would recommend Global Dental👌👌 …
Thanks Dr.Cong for your professional yet caring attitude which made me feel unexpectedly comfortable. You paid attention to the aftercare and it was so helpful. My recovery went smoother than ever 😍 The staff was so nice as well. You guys truly set the bar high!
Dr Cong and his staff very frendly, dentist professional. I recommend placement Global Dental Center are clinic clean, high quality..
The staff was welcoming and the facility is clean and well-maintained. The dentist I work with was absolutely careful in explaining the procedures and the after-care as well. Had a GREAT experience and 100% going to take my whole family here
The staff had a bad attitude and examined the patient's teeth without wearing gloves.
Reply from the clinic
We have extracted camera in our clinic and customer information, there is no customer with the same name as you. Our clinic always follows the aseptic process, we do not regret spending 1,000 VND on gloves and hygiene room! I’m Dr Cong always practice dentistry exactly my heart and my conscience !Because Gloves, masks, and sterile examination… also protect our doctors and that is how we I protect doctors too. If you are one of our competitors, please remove this review.
I'm very satisfied with the service. Especially Ms. Dang Thi Hoai Thuong, who provided excellent customer service 🥰 …
A reliable and trustworthy dental clinic. The staff are enthusiastic, the facilities are modern, spacious, clean, and I am satisfied with the service at Global Dental Clinic.
The best dental clinic, excellent and highly qualified doctors, friendly staff, clean and carefully sanitized examination rooms and equipment – overall, I am very satisfied.
Excellent clinic, reliable address. The facilities are spacious, modern, and clean. The doctors are highly skilled, and the staff are friendly and enthusiastic. This is the dental clinic I'm most satisfied with among all the clinics I've visited before. I will continue to recommend it to my friends.
I have been to many dental clinics but this is the one I am most satisfied with. Good service, enthusiastic and attentive staff. Will continue to recommend this place to friends.
The clinic is beautiful, and the medical staff are very nice and attentive. I will definitely come back!
The doctors were very dedicated. They were very gentle and attentive. I will definitely come back.
I thought I wouldn't like it, but I liked it more than I expected! 😅 The clinic is clean, spacious, and modern. The staff are enthusiastic, caring, gentle, and friendly. Thank you, Ms. Thanh, for recommending it to me! I think I'll become a regular customer! 😆 …
Good clinic, reliable address Gentle, attentive, dedicated staff Long-time staff so this is the place to treat your teeth
I had a toothache, but I was afraid to go to the dentist. When I came to GLOBAL International Dental Clinic, I found the doctor to be very gentle, and the staff were enthusiastic, cheerful, and friendly. GLOBAL International Dental Clinic is the best and most reputable dental clinic that we can trust for treatment.
Clean, airy, modern clinic Enthusiastic, friendly, caring, gentle staff GLOBAL DENTAL International Dental Clinic is the best, most prestigious dental clinic for us to feel secure in treatment
The most prestigious dental clinic in Hanoi, staff and doctors are extremely gentle, everyone is lovely. Experienced and extremely satisfied
Want the same for your own teeth? Send a photo and we will come back with a written quote from Global Dental.
Ask on WhatsApp