Patients
Reviews of Global Dental.
Hanoi, Vietnam. 137 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Global Dental is a small central Hanoi clinic led by Dr. Pham Thanh Cong, with Dental Departures verification (site visit and license check) and confirmed CT/3D imaging. Review content is diverse across nationalities and procedures, lending partial credibility, but 137 total reviews with zero verified triggers a medium manipulation flag that limits confidence. Value for international patients is strong, and WhatsApp post-op contact plus walk-in availability make it genuinely tourist-friendly.
Authenticity
5/10Baseline 7: Dental Departures verified, named doctors, CT equipment confirmed. -2: 137 reviews, 0 verified, no surviving negatives. Final 5.
Treatment quality
6/10Baseline 7: Complex work documented (All-on-6, difficult extractions, 3D-guided diagnosis). -1: review manipulation medium signal. Final 6.
Cleanliness
7/10Baseline 7: Multiple independent reviewers cite cleanliness; modern equipment confirmed; no negative hygiene mentions. Final 7.
Team
7/10Baseline 7: Dr. Cong named + DD-verified, 14 yrs exp; dentist Minh and receptionist Ngoc named by separate reviewers. No post-grad fellowships listed. Final 7.
Price value
8/10Baseline 8: Repeated multi-country price comparisons (UK, Japan, Canada, NZ); fillings 800k VND (~$32); implant from SGD 766. Final 8.
Tourist suitability
7/10Baseline 7: English doctor/reception, WhatsApp post-op, walk-ins, credit cards, central Hanoi. No website limits pre-trip research. Final 7.
What comes up well
- Dr. Cong (Pham Thanh Cong) verified by Dental Departures with site visit and license check
- CT/3D imaging confirmed by independent patient review and third-party listing
- WhatsApp post-op follow-up confirmed by UK tourist reviewer
- Walk-in emergency appointments accepted including on weekends
- Strong savings reported: fillings at ~$32 USD, implants from SGD 766
Points to weigh
- 137 reviews with 0 verified - medium manipulation signal; zero negative reviews across 137 entries is statistically unusual
- No clinic website; limits pre-trip due diligence for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 137 reviews
I've had a great experience here. The service is excellent. The doctors are very skilled and caring.
Very friendly professional staff who speak fairly good English as well. Clean and good dental! 🦷 …
I am truly grateful to Dr. Cong and the exceptional team at Global Dental. From the moment I stepped through the door, I was met with a warm, welcoming atmosphere and genuine care for my dental health. Dr. Cong took the time to thoroughly understand my concerns and develop a personalized treatment plan that addressed all of my needs. His expertise, coupled with the advanced technology and…
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d techniques utilized at the clinic, ensured a comfortable and efficient experience throughout my visits. The level of professionalism, attention to detail, and commitment to patient satisfaction displayed by the entire Global Dental staff is truly remarkable. I leave each appointment feeling confident in the quality of care I receive and the progress made towards my dental goals. I highly recommend Global Dental to anyone seeking top-notch, compassionate dental services. Dr. Cong and his team have truly transformed my smile and my overall oral health. I am grateful beyond words for their exceptional service
Reply from the clinic
Thank you so much for trust our clinic
Excellent doctor and staff! Before Dr. Kong, I had seen several dentists, and none of them could solve my filling problem. He was also the only doctor who discovered that my wisdom tooth had been poorly removed, leaving the root intact. Dr. Kong performed the surgery very quickly and professionally. I had a follow-up appointment today, and everything is healing beautifully. The clinic and…
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offices are very clean and tidy, with modern equipment and incredibly friendly staff. Dr. Kong is very polite and professional, speaks excellent English, and patiently answers all my questions. I highly recommend this clinic and Dr. Kong!
If you need anything serious doing, this is the place to go! A very difficult lower wisdom tooth removal was dealt with easily by Dr Cong. I was very worried due to the fact that I had had 2 previous attempts to remove the tooth ( totalling over 5 hours in the dentist chair) a couple of years prior resulting in a coronectomy which recently got infected. After 30 minutes in the chair this time ,…
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I asked for a break. The dentist replied: A break! I've already finished!! The best feeling of relief ever!! From my experience, I would say that this dentist is world class standard.
Too good and too wonderful. Thank you Mr. Cong and the medical team for being very thoughtful and professional. See you and everyone soon. Now I can laugh out loud 🤣. …
I've been following Dr. Cong for almost 10 years and have never regretted it. He's highly skilled and always provides dedicated advice, unlike other clinics that prioritize profit. Global Dental is clean, modern, and very reasonably priced. Normally, I only go to Dr. Cong for important checkups and get my teeth cleaned at a nearby dental clinic, but every time they advised me to replace a crown on…
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a tooth I had done many years ago. However, when I went to Dr. Cong, he said that tooth was perfectly fine and didn't need replacing. He's incredibly caring! Everyone can rest assured and go to Global Dental for checkups; the prices are very reasonable, and remember to book an appointment with Dr. Cong!
Very pleased with the results. They certainly know their stuff
Exceptional! Would go back again. I went to see Dr. Cong for a pain on one molar. I had seen two other dentists in Thailand but they were unable to find the problem. He did a complete 3d x-ray with top quality equipment and he found out that my recent root canal was going through my sinuses in two places... I clearly saw it on the pictures. Unfortunately, the only solution was to remove the tooth.…
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It was done fast and with no pain. After 3 days, I still am recovering very well using some medication but it is going really well. They sent me all the pictures and x-rays including my old tooth showing the root canal fillings sticky out plus a clear photo of the inside of my mouth showing the whole operation. It was my first tooth removed but this still was the best intervention I ever had. I recommend going to see Dr. Cong and will come back if I come back in Hanoi on day. Thank you to the whole team! :)
Fantastic service, high technology equipment, quality of the bridge is A1 for me, after few days, no pain and it fits perfectly, color is great. I could not afford it at home, I am grateful I went there. I recommend.
The reviews are a little sussy but I can't deny that I had a good clean and polish there. It's about on par with dentists in my country but at 10% the price so it's definitely five stars for me. Better than other dental clinics I experienced in Thailand and other parts of Vietnam. My only complaint is that the dentist didn't use a dental plaque claw scraper but I'm going to guess that I didn't…
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need it. My teeth look and feel clean.
I went there to fix my teeth, I felt really satisfied and the treatment is very good.
My husband and I both had a check up and deep clean here, with Minh, an excellent dentist. She was extremely professional and thorough, and spent a long time on the deep cleans. She also speaks quite good English and was able to answer questions and explain things to us. I'd recommend Global Dental very strongly.
I received a warm welcome from the staff and was able to clarify all my concerns and questions in English. I had my teeth professionally cleaned, x-rayed, and whitened. I am very happy with the results. I highly recommend this dental clinic!
I came to Global Dental for some possible work on my molar. The exam showed that my molar is not ready for any work (because it is healing from the mistake of a different dentist from a different city). Dr Pham was very professional, caring, and patient. He thoroughly explained to me my situation and took the time to answer any of my questions. The clinic is very clean and modern, and has…
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s several staff members to help with the process. The staff is also very polite and professional. Before arriving, I was able to communicate via whatsapp and had all questions answered to my satisfaction. A price quoted to me was good and similar to other normal prices I have seen. English is spoken both by the doctor and the reception person. They accept credit cards. I feel very confident about Global Dental and would return for any work. I wish I went here first! Thank you to Dr Pham and your staff!
Having visited a large number of clinics in Hanoi, I was captivated by Dr. Kong’s professionalism and approach. The service at the clinic is at the highest level, I advise everyone with all dental problems to contact him, you will be pleased with the result!
The clinic is clean and comfortable. The staff is friendly, enthusiastic, professional, and gives reasonable advice. Very worthy of my trust.
The quality and level of service were just exceptional. Many thanks to the entire team at Global Dental and to Dr. Cong who is definitely a King -:). It is not everyday that you are happy to go to the dentist! Many thanks again.
Dedicated and professional doctor. The clinic is clean. Reasonable prices, it's great to experience dental services at Global dental.
A quality dental destination, modern clinic, friendly and cheerful doctors and staff.
The doctors and staff were friendly and enthusiastic. Thank you to the dentists at Global Dental.
Good service, Dr. Pham Thanh Cong is dedicated and cheerful. I trust the doctors at the dental clinic.
Excellent service, very professional and dedicated doctors, and friendly and enthusiastic staff.
The clinic is clean. The doctors and nurses are enthusiastic and helpful to patients.
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