Patients
Reviews of Galaxy Dental Care.
Surabaya, Indonesia. 140 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 140 reviews
The service was very friendly, and the doctor was nice. The scaling process was very clean.
My first time trying teeth scaling here, it was fun and the service was great. You guys should try it too, xixixi, the prices are also affordable.
Honestly, I really like scaling here. The nurses and doctors are friendly. Even though I took advantage of the promo, they still cleaned it thoroughly. Good luck! Thank you!
This is my first time here, the doctor is friendly and kind, the service is okay, thank you
The service is good, nurse, and the doctors are friendly. I really like the service here😍😍 …
Great doctors and nurses! They really helped explain the problem, solution, and plan.
Pelayanan Ramah, Good Service and Good Experience. Recomended 👍👍 …
Good service! There are reviews before and after the treatment 😁 …
Friendly service, comfortable place, and the doctor is very informative.
The doctor was friendly and explained it in great detail.
Reply from the clinic
Hello, thank you for entrusting your treatment to our clinic, Galaxy Dental Care. Always stay healthy 🤗🙏
Scaling here, ma'am, the doctor is friendly in explaining complaints and dental problems, the team is supportive, thank you Galaxy Dental
The doctor and team handled it very well 🤍🙏🏻 …
I've been here 3 times for my dental treatment, the place is clean, the doctors and nurses are friendly. The treatment time is also very comfortable, the results are always satisfying. There are lots of promotions every moment too 👍🏻👍🏻👍🏻 It will be my favorite dental care hehehe …
The service is good, the doctors and nurses are friendly. Overall, the service here is great 👍🏻👍🏻 …
the service is very good, the place is also clean
Scaling is painless and the process is fast 👍 …
I like the fast service and the informative doctor, I recommend it.
The service was excellent, the doctor and nurses were all friendly. This was my first time getting braces. Overall, it was great. I'm looking forward to the process and the positive results.
Slow service. I've made an online appointment, but I still have to wait a long time at the location. I often have to wait up to 2 hours. WhatsApp replies are also slow.
Reply from the clinic
Hi Rainyta, Thank you for your review 🙏 We would like to inform you that regarding wait times, we previously informed you that the arrival schedule is an estimate and may change depending on the patient's previous procedures, as each case has a different level of difficulty and duration. This is also part of our commitment to providing optimal service and unhurried care to each patient. Nevertheless, we apologize if the wait time was too long or uncomfortable. Your feedback will inform our evaluation to improve our scheduling and service in the future. Regarding WhatsApp responses, we will also make improvements to be more responsive. Thank you for your understanding 🙏
fast and friendly service, with good guidance from the dentist on how to care properly for teeth
The service is okay, the nurses and doctors are friendly
The doctor and staff were kind and their explanations were excellent. The place is comfortable.
The scaling is really great, the doctor explains everything in detail, the nurses and admin are friendly. Keep up the good work
Super fast processing, everything is told in detail, staff and doctors are super friendly, no pain at all, and many bonuses.
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