Patients
Reviews of FRESHDENT Dental Clinic.
Krakow, Poland. 239 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Established Krakow multi-specialty dental clinic with CBCT and panoramic imaging in-house and 239 authentic-reading reviews from primarily Polish local patients. Operationally legitimate but the Polish-only website and absence of English support or international-patient logistics limit its fit for SmileJet's English-speaking overseas audience.
Authenticity
7/10Baseline 8: real Krakow Kniaznina dental clinic, 239 reviews avg 4.94 with multi-procedure scope, polish local patient base. -1 light review pattern (0 verified, all 5-star skewed). Final 7.
Treatment quality
7/10Baseline 8: full multi-specialty scope (oral surgery, implantology, orthodontics, periodontology, prosthodontics, pediatric), CBCT in-house. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Polish clinic, CBCT and panoramic imaging documented, no JCI/ISO published. Final 7.
Team
5/10Baseline 6: team page references multi-specialty roster but individual dentists and qualifications not listed publicly. -1 team page completeness gap. Final 5.
Price value
6/10Baseline 7: Poland is mid-tier European dental tourism pricing, pricing page exists but full menu not extracted. -1 no transparent menu extracted. Final 6.
Tourist suitability
4/10Baseline 5: Krakow is a major dental tourism city for German/UK patients but this clinic offers no English-language website or formal international-patient logistics. -1 not configured for non-Polish-speaking patients. Final 4.
What comes up well
- Full multi-specialty scope with CBCT and panoramic imaging
- Krakow Kniaznina central location
- 239 Google reviews averaging 4.94
Points to weigh
- Reviews lack verification badges (0/50 verified) and skew uniformly 5-star - light pattern
- Polish-only website with no English-language support documented
- Individual dentist names, qualifications, and implant brands not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 239 reviews
I've been getting my teeth treated at Freshdent for many years, and I'll continue to do so. It's a well-equipped clinic, and the dentists are top-notch professionals. I recently had dentures made for me. They're not only beautiful and aesthetically pleasing, but above all, they fit perfectly. Special thanks to Dr. Michał Kuśnierz for the painless and effective treatment of my teeth, and most…
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recently, for the fantastic dentures. I highly recommend the clinic to anyone who feels anxious about visiting the dentist. Here, you sit in the chair without any stress (I know what I'm talking about), and the treatment results are always top-notch. Furthermore, I rate the assistants and receptionists a 10/10—absolutely top-notch.
Reply from the clinic
It's a great satisfaction for us to hear such words. Mrs. Elżbieta, after all these years, and still remembering your previous office, it's nice to see you again, and may your "new" smile last as long as possible!
Immediate help in emergencies. Excellent recognition of patient needs. In fact, as a patient for several years, I haven't encountered better specialists.
Reply from the clinic
Thank you for leaving your feedback, as always it's nice to see you.
A place I truly recommend. A very professional approach. Best regards to Dr. Wilk and Dr. Kuśnierz :)
Reply from the clinic
Thank you for your kind words on behalf of our doctors, we also send you our warmest regards!
I am extremely pleased with my treatment at this clinic – I can confidently say it was one of the best decisions I've ever made. The end result exceeded my expectations, and today I smile without a trace. The treatment was divided into many stages and lasted almost two years, ending a few months ago. It included implants, crowns, conservative treatment, whitening, reconstructions, and gum…
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m grafting. The entire plan was very well planned and consistently implemented – I always knew what was going to be done and why. I extend my special thanks to Dr. Michał Kuśnierz – with full respect, I can say that he is a doctor of exceptional professionalism. He inspires confidence from the very first visit, explains everything clearly, is calm, thorough, and has a very friendly approach to patients. The registration service, appointment scheduling, reminders, and the atmosphere in the office – all are top-notch. I am very, very satisfied and wholeheartedly recommend this clinic to anyone looking for truly professional dental care.
Reply from the clinic
Mr. Andreii, thank you for your kind words. We're delighted to read that you felt comfortable throughout your treatment. Please enjoy your smile, and we look forward to seeing you for follow-up visits!
Very professional service, a highly personalized approach to each patient, and services performed with attention to the smallest details. Freshdent offers top-quality dentistry, a practice I always return to with a smile.
Reply from the clinic
Mr. Paweł, thank you and we invite you again
Fresh Dent is a really great dentist! Exceptionally friendly and professional service. A family atmosphere. As soon as I walked in the door, I was greeted with a broad smile by Anetka, who performed my hygiene. Very good prices, high-quality service, and a wonderful approach to patients, who feel right at home at "Fresh"! Plus, I didn't have to worry about finding a parking space for my car. I…
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wholeheartedly recommend them!
Reply from the clinic
Thank you for your opinion on behalf of Mrs. Aneta
I highly recommend it; I'm very pleased with the service at FreshDent. Professional and friendly service.
Reply from the clinic
Thank you for your feedback. Please come back again.
I am very pleased with the service at FRESHDENT, where I had my dentures made. The entire process went smoothly and according to plan. The staff was extremely friendly from the very beginning. The doctor patiently answered all my questions. The dentures fit perfectly and look natural. I wholeheartedly recommend Dr. Michał Kuśnierz to anyone seeking professional dental care.
Reply from the clinic
Thank you so much for your feedback. It's a pleasure to read such kind words. Thank you on behalf of Dr. Michał Kuśnierz.
I wholeheartedly recommend Dr. Izabela Rychlik! The treatment was very professional and conducted in a very pleasant atmosphere. The doctor explains everything thoroughly and ensures patient comfort. A huge thank you also to the lovely assistants for their help during each visit!
Reply from the clinic
On behalf of Dr. Izabela Rychlik, thank you for your feedback. We're delighted to hear such positive words.
I've been a patient of Dr. Kamila Wilk for over two years. Her professionalism, thoroughness, and friendly approach to patients are highly recommended.
Reply from the clinic
On behalf of Dr. Kamila Wilk, we would like to thank you for your time and your opinion.
I went there to get two fillings done, it was super pleasant. All the personale spoke good English and were friendly. The repair of my teeth was done quickly and nicely, can highly recommend this place for anyone including none polish speakers.
Reply from the clinic
Thank you very much for your feedback!
I recently completed a 1.5-year course of dental treatment at Freshdent, during which I was seen by Dr. Kamila Wilk. She is an excellent specialist, professional, thorough, and caring. Every procedure was painless, and most importantly, effective. I felt well-cared for from the first visit until the end of treatment. Besides follow-up appointments, I still visit the clinic for hygiene treatments…
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s with Dr. Basia. She is also an excellent specialist. The hygiene treatments are performed very thoroughly, painlessly, and the results last for a long time. I highly recommend Dr. Kamila Wilk, Dr. Basia, and the entire office.
Reply from the clinic
On behalf of Dr. Kamila Wilk and Ms. Barbara, thank you for your kind words. It's a great honor for us. We invite you for a checkup!
Dr. Paulina Stefańska is very professional and kind. The treatment is painless and effective. I always feel well cared for – I wholeheartedly recommend her :))
Reply from the clinic
On behalf of Dr. Paulina, we thank you for your feedback. It gives us great satisfaction!
Kamila Wilk, a dentist specializing in conservative dentistry, is very thorough and meticulous. She is professional, friendly, and explains the treatment process to patients. I highly recommend her. Jan Pomietlarz, a dentist, is an excellent specialist when it comes to microscopic root canal treatment. I also highly recommend him. Overall, the staff at Freshdent is top-notch. 👍 Thank you for…
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your professionalism. 😊
Reply from the clinic
On behalf of Dr. Kamila and Dr. Jan, thank you very much for your feedback. We're delighted to read such kind words. We look forward to seeing you again!
Many thanks to the entire clinic, from the secretaries to the very friendly dentists. I don't speak Polish, but they are kind and understand you. 100% recommended. Izabella speaks a little Spanish, is super friendly, and very professional! Thank you. Very satisfied with the price and quality of work. ❤️
Reply from the clinic
Thank you for your review and your kind words. We hope to see you again!
I'm pleasantly surprised. Thank you, Dr. Paulina Stefańska, for her time and painless procedure. I'm giving her 5 stars!
Reply from the clinic
Thank you for your 5* review. We are very pleased, and on behalf of Dr. Paulina, thank you!
Ms. Izabela R. is a very kind and competent person who earns trust with her kindness, warmth, and professional knowledge. She always ensures patient comfort and approaches treatment with complete dedication. I wholeheartedly recommend her!
Reply from the clinic
On behalf of Dr. Izabela, we would like to thank you for your positive feedback.
I have been treating my teeth at the FRESHDENT clinic for several years. Special thanks to Dr. Michał Kuśnierz for his professionalism and nice approach to patients. I recommend this clinic to everyone who is afraid of visiting the dentist. Here, everyone can be sure that the doctor will not only cure, but also explain exactly how the treatment process is carried out and advise on how to take care…
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of dental prophylaxis.
Reply from the clinic
On behalf of Dr. Michał, we thank you for your kind words. It's our pleasure!
I recommend, I am very pleased with the performed hygiene treatment. Everything that was done was communicated on an ongoing basis. In addition, a very nice atmosphere. Thank you very much once again.
Reply from the clinic
Thank you very much for your opinion, please come back again!
I've been a longtime patient of FRESHDENT, and the service is always top-notch. I highly recommend treatment with Dr. Paulina Stefańska. I truly appreciate her attention to detail and the results. The end result is simply WOOOW 😁 …
Reply from the clinic
Mrs. Monika, thank you for these words. Thank you for staying with us for so many years.
For the first time in my life, tartar removal was painless thanks to the anesthetic (thank you, doctor) and the gentleness of Aneta, the dental hygienist (no one had ever offered me this option before, and the pain during dental hygiene treatments had always been excruciating, along with stress and even nervous-related blood pressure and heart rhythm disturbances). This is just the beginning of…
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dental treatment at Freshdent, but I'm full of optimism.
Reply from the clinic
On behalf of Aneta, we thank you for your review. We will do everything we can to ensure your future visits are comfortable.
Dr. Paulina Stefańska is a young, yet extremely professional and friendly woman who genuinely cares about her patients. I felt cared for and in good hands—with a smile instead of stress. I highly recommend her.
Reply from the clinic
Thank you so much for leaving your review. Monika, we're so glad you've been with us for so many years.
I visited FreshDent in February. The team of specialists took care of my teeth and their aesthetics. I completed the treatment at the beginning of May – the results are stunning! I'm so grateful to the doctors who took care of me, from the consultation and treatment plan, to the root canal, conservative treatment, and finally, the aesthetics. Dr. Wilk, with whom I spent the most time, is…
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fantastic; I could confidently entrust my children to her care. I highly recommend this office. A smile is a calling card, and mine has become beautiful in just three months.
Reply from the clinic
Thank you so much for your time and feedback. It's a pleasure to read these words. On behalf of the team, and especially Dr. Kamila, thank you again!
I'm very pleased with the service. I put my trust in Aneta, who regularly performs my scaling. She's gentle and thorough. I highly recommend her.
Reply from the clinic
On behalf of Mrs. Aneta, thank you for leaving your opinion
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