Patients
Reviews of FRESH Dental Studio.
Playa Del Carmen, Mexico. 166 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.7 out of 10
Overall score
FRESH Dental Studio has a long Playa del Carmen track record and a strong 4.90 review average across 166 entries with no documented negatives. Pricing is published at typical Playa rates via aggregators. The clinic is held back by very weak public transparency: no dentist names, credentials, equipment specs, or accreditations are disclosed anywhere, which limits suitability for high-value dental tourism cases.
Authenticity
5/10Operating since 2010 with 166 Google reviews at 4.90 and no recurring complaints; however the website discloses zero dentist names, making transparency very limited.
Treatment quality
7/10All 50 sampled reviews are 5-star praising painless treatment, careful explanations, and clean facility; no specific complex case outcomes documented.
Cleanliness
7/10Reviews describe the clinic as clean and modern with no hygiene complaints; sterilisation protocols not documented publicly.
Team
4/10No dentist names, Cedulas, specialties, or training are published anywhere on the website or third-party listings, which is a significant transparency gap for an internationally-marketed clinic.
Price value
6/10USD prices listed on aggregator: $1,414 single implant, $429 ceramic crown, $375 zirconia crown, $8,431 All-on-4, in the typical Playa range.
Tourist suitability
5/10Website is English-targeted and location is near tourist hotels, but no airport transfer, coordinator, or stay-and-treat package is advertised.
What comes up well
- Operating since 2010 with a consistent 4.90 review average
- USD prices listed on aggregators including $429 crowns and $8,431 All-on-4
- No recurring complaints across the 50 sampled reviews
Points to weigh
- No dentist names, Cedula numbers, or specialty credentials disclosed anywhere
- No equipment specifications such as CBCT or scanner published
- No airport transfer, coordinator, or tourist package advertised
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 166 reviews
Highly recommended. Doctors Barbara and Raul are very kind and knowledgeable. My recent experience with Dr. Raul has been a game-changer in how I approach dental care. His explanations and all the information he shared with me helped me gain a much better understanding of how to care for my teeth.
I tried Fresh Dental Studio after reading previous reviews for a check up and cleaning. After a bad experience in my home country, and one previous experience here in Playa del Carmen with another dentist, I was really anxious about trying a new dentist again. Dr Raúl was so fantastic, he explained everything in detail, was very friendly, patient and understanding. The cleaning he did for me was…
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s the best cleaning I have ever had, and he did most of it manually because I have very sensitive gums, so he took the extra time to do what was needed to make sure I was comfortable for the whole appointment and not in any pain or discomfort. It's clear he really cares about his patients, and adjusts his methods for what is best for the patient for the best outcome. He also explained all the options where necessary and let me choose what was best for me. It was such a positive experience and I am very happy with the result. I have found my new dentist in Playa and will go back to having regular cleanings again!! Thanks so much! Highly recommend 100%!
Excellent care and professionalism from Dr. Raúl. Very satisfied with the consultations and procedures he performed. Highly recommended.
Dr. Raúl has been my dentist for 4 years now. He's always so kind, personable, and professional. He's great at explaining any changes that have occurred in my teeth and any methods or procedures he recommends.
I really liked the service; they always treated me kindly, provided follow-up after the treatment, explained things to me, answered my questions, and I'm still in treatment with them.
Fresh Dental Studio is one of the best dental clinics I’ve been to. Dr. Raúl and Dr. Bárbara are not only skilled professionals but also very kind and patient. They explained everything clearly and made sure I was comfortable. The whole team is welcoming and caring. I’m very happy with my results and highly recommend them to anyone looking for quality dental care.
Excellent service, thank you Dr. Raul for your attention. Everyone was very kind from the moment you arrived until the end of your treatment. Highly recommended. I would return a thousand times. I was very happy and satisfied with my results. 🥰 …
Incredible care from the doctor and super helpful. 10/10 service, 100% worth it.
I’ve been to the clinic twice for teeth cleaning, and I was absolutely thrilled with the work the doctor Raul did on removing my tartar. No one else spent an hour and a half on me. I highly recommend it! 🙌 …
I really like the attention they give you here. The dentist explains things well. They are thorough and careful whenever they do any procedures. I recently came in and got my teeth cleaned and whitened; Oscar, very good dentist btw, helped me feel relaxed with my dentist experience. Thank you so much for that!! I give this place five stars. Plus they are centrally localized in centro Playa del…
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Carmen. I’ve made this my preferred dental clinic in Playa. I got my shiny white smile back again!!
Unprofessional and unethical dentist. They asked me to arrive 30 minutes early for my appointment. I politely accepted, even though it wasn't very convenient. In the end, they made me half an hour late because the doctor was laughing and laughing with the previous client. I told them they could have let me know if they didn't need to, and I'd be 30 minutes early. The doctor lectured me about…
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"being more open" and not complaining, and he started shaking with anger. I preferred to cancel out of fear that he'd do a bad job of the procedure, which is why I came. Instead of apologizing for taking other people's time, they prefer to lecture me on things that have no place.
Reply from the clinic
We sincerely regret the experience you describe. At our clinic, we deeply value the care we provide to each patient, so we take your comments very seriously. What you mention does not reflect the treatment or care we strive to provide. This helps us improve.
They will take their time and explain things well, they are very competent but also very money hungry. It’s not about you it’s about their finance. I do not recommend unless you want to pay for extra service that costs twice as much as elsewhere. I started with them and when I saw the pattern I preferred to take my business elsewhere.
Reply from the clinic
Thank you for sharing your feedback. We're glad to hear you found our team competent and thorough. Regarding the costs, our prices reflect the quality of the materials we use, the technology involved, and the expertise of our specialists. We always strive to be transparent and to offer options so each patient can make an informed decision about their care. We're sorry to hear you chose to continue elsewhere and wish you the best moving forward
I had the best service ever at Dental Fresh! From the very first moment I felt welcomed and taken seriously. Everything was explained clearly and calmly, so I knew exactly what to expect. A special thank you to Dr. Raul – he truly helped me in the best possible way. His professionalism, kindness, and patience made me feel completely at ease, despite my dental issues. You can immediately tell he…
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e has a lot of experience and genuinely cares for his patients. In short: excellent service, highly professional, and a clinic you can fully trust. I can absolutely recommend Dental Fresh and Dr. Raul to everyone!
Reply from the clinic
Thank you for taking the time to share your experience with us Max! We're thrilled to know you had a positive visit and truly value your trust in our team. It was a pleasure
The best place I found in Playa for a third molar extraction. Dr. Raúl is very professional. He explains everything you'll be undergoing, along with the follow-up care, in detail and with great clarity. He clearly has a wealth of experience and knowledge. The clinic is immaculate and beautiful. The treatment you receive at all times is very special and immediately makes you feel at ease.
Reply from the clinic
Thank you for your trust, Humberto! We're so glad your experience was positive. It's a pleasure serving you.
Great dentist, super caring and they go the extra mile in the service.
Reply from the clinic
Thank you for your kind words! We truly appreciate your trust and support
Very pleased with Dr. Raúl's excellent care and professionalism. Thank you very much!
Reply from the clinic
We appreciate your trust! It's a pleasure serving you.
I recently went in for a cleaning and whitening appointment with Dr. Raul, and the experience was excellent. He was very friendly, honest, and professional, explaining everything clearly and making me feel comfortable throughout. The treatment was effective, efficient, and done with great precision using modern equipment, leaving my smile noticeably brighter and cleaner. The girl at the front desk…
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was also very kind and helpful, making scheduling easy with flexible dates. Overall, the visit was seamless from start to finish, and I would highly recommend Dr. Raul and his team for high-quality dental care.
Reply from the clinic
Thank you for your kind feedback James! It truly means a lot to us. It was a pleasure!
Best dental care I have ever received. Will be flying back if necessary in the future.
Reply from the clinic
Thank you for your kind words Sarah! We truly appreciate your trust and support ✨
Excellent care from Dr. Raúl, very professional and detail-oriented. The facility is very clean, and the entire staff is friendly. I highly recommend the clinic.
Reply from the clinic
We appreciate your trust and recommendation, Dariana! We're glad your experience was positive. It's a pleasure serving you.
Fresh Dental and Barbara are Fantastic. Highly recommend. I have been going here for over 5 years. Excellent English. Reasonable rates. Family run. Tourist approved Playa Del Carmen.
Reply from the clinic
Thank you for your kind words Markus, we truly appreciate your feedback. It was a pleasure!
I had an excellent experience at this dental clinic. From the reception to the dentist's care, everything was very professional, friendly, and pleasant. Every step of the procedure was clearly explained to me, which gave me great confidence and peace of mind. The environment is also clean and comfortable. I will definitely return and highly recommend it.
Reply from the clinic
We appreciate your trust, Eva! Your comments inspire us to continue offering quality and friendly service. It's a pleasure serving you.
I 100% recommend this clinic. Dr. Raúl's care is unbeatable, as is that of his team. I was on vacation and needed an emergency visit, and he resolved everything in a very short time. The clinic is very clean, and he takes great care of every detail to ensure you feel relaxed. Thank you so much for all your work.
Reply from the clinic
Thank you for your trust, Eva! We're glad your experience was positive; it was a pleasure serving you.
I recently had a crown replacement done by Dr. Barbara, and I couldn’t be happier with the results. She is incredibly professional and kind throughout the entire process. Her attention to detail really shows in the quality of her work. The clinic itself is spotless and very well-maintained, which added to the overall positive experience. Highly recommend Dr. Barbara if you’re looking for top-notch…
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dental care!
Reply from the clinic
Thank you for your kind words and for choosing us Silvia! It was a pleasure
Dr. Barbara was fantastic. The whole experience from beginning to end is easy to understand, affordable, efficient. The staff was very kind and accommodating. Can't recommend it enough.
Reply from the clinic
We appreciate your support and trust in our practice, thank you Ryan, it was a pleasure
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