Patients
Reviews of Encantta Odontologia Santos.
Santos, Brazil. 52 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 52 reviews
A welcoming and cozy place with excellent professionals. I recommend it without hesitation.
Reply from the clinic
Hello Rosana! 💙 Thank you so much for your feedback and for trusting our clinic. It's gratifying to know that you felt welcomed and recognized the dedication of our team. We are immensely grateful for the referrals and will continue to care for your smile with care and excellence.
This clinic is wonderful, all the professionals are highly competent and the staff are extremely charismatic and...
Reply from the clinic
Hello, Débora! 💙 We are so happy with your kind words and the trust you placed in our work. It's gratifying to know that our team, including professionals and collaborators, has been recognized for their care, competence, and dedication. We will continue to always take care of your smile with attention and excellence.
I had an evaluation for the extraction of 3 lower teeth with a simple prosthesis, but they only offered me the option of a fixed prosthesis. I found the service terrible and left with my self-esteem severely affected, disappointed and frustrated that they wouldn't accept the client's request. They only cater to those who can afford to spend 18,000 reais on a fixed prosthesis, which is what they…
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want to do. If the client doesn't have the financial means for the fixed prosthesis, they could at least empathetically offer that solution.
Reply from the clinic
Hello Rita, we are very sorry to hear that your experience did not meet your expectations. Our goal is always to offer treatment options that are safe and appropriate to each patient's needs. In your case, the prosthesis you were looking for would not be ideal, but we understand the importance of aligning these solutions with your financial reality, and that is why we work with very easy payment methods, from credit cards to installment payments via bank slip. We would like to invite you to contact us directly so that we can better understand your case and seek alternatives that meet your needs with care and empathy. We are available to help you.
The treatment was wonderful, and the service from the entire team was impeccable!
Reply from the clinic
Isabella, what a joy to receive your lovely comment! 😊 We are so happy to know that our treatment and care made all the difference for you. Our team thanks you from the bottom of our hearts! You can always count on us to take care of your smile with great affection.
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