Patients
Reviews of Encanttá Odontologia Dental Clinic.
Piracicaba, Brazil. 75 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 75 reviews
Excellent clinic and great professionals!! The receptionists are very attentive and always looking for the best way to help.
Reply from the clinic
Thank you so much for the feedback 🤩
Excellent reception, highly qualified people who were great at welcoming us with great attention, respect, and affection. 💕 I highly recommend it!!! …
Reply from the clinic
Thank you 🙏
Excellent service from all the professionals. I highly recommend them.
Reply from the clinic
Thank you so much 🤩🤩
My experience was fantastic. From the initial assessment to the end of treatment, I was received with great care and attention by Dr. Felipe and his wonderful team. Congratulations! I highly recommend them; they offer easy payment options.
Reply from the clinic
Thank you for choosing us! 🤩💙
Excellent clinic, super humane service, the receptionists Mi and Je are very friendly and helpful, and all the staff are very friendly!!!
Reply from the clinic
Thank you for the feedback 🙏🤩
I would like to express my sincerest gratitude to the clinic team for the exceptional attention and care I received. The clinic is incredible, with skilled and dedicated professionals who demonstrate a genuine love for their profession. The receptionists, Mi and Jé, are absolutely sensational and friendly, making the experience even more pleasant. In particular, I want to highlight Dr. Bárbara,…
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who embodies the empathy and care I expected to find. Her professional skills and welcoming approach made me feel safe and well cared for. I don't have enough words to thank you for your dedication and the high-quality service you offer. Congratulations to the entire team for creating such a welcoming and professional environment! Dr. Felipe and Dr. Sara, my eternal gratitude.
Reply from the clinic
We are very happy with your feedback. Thank you for your kindness and trust in our work 💙 Sincerely, Encanttá Odontologia and Dr. Felipe.
This clinic is spectacular, I recommend it without hesitation... My gratitude to all the staff!!! Thanks to you, I regained my self-esteem and can smile without fear... You are the best in Piracicaba...
Reply from the clinic
Thank you so much for your trust 💙 It's always a pleasure to transform lives! We are at your service 🙏
Very welcoming clinic, wonderful professionals. Everyone without exception. From the reception staff, the cleaning staff, and the super competent professionals. I am very grateful to the dentists who accompanied me throughout the entire process, from beginning to end. Only gratitude. 🙏
Reply from the clinic
Thank you so much for your feedback 😃 We're happy you're satisfied 💙
A cozy place with high-quality professionals. I leave here my sincere thanks to Raquel, Dr. Felipe, Dr. Sara, and especially my favorite dentist, Rafael, an excellent professional and, above all, humane, who takes pleasure in caring for others. May God continue to bless you, Dr., and may you never lose your essence. 🙏 Gratitude to the whole team. 🙌
Reply from the clinic
Thank you so much for your trust 💙
Impeccable clinic, humanized service. Everyone is very attentive, loving, and caring. I love it!
Reply from the clinic
Maria, what a joy to receive all this affection! 🥰 Our main goal is precisely to offer humane and caring service. Thank you so much for all the love!
I don't recommend them; they're very punctual, and a simple assessment will leave you waiting for an hour.
Reply from the clinic
Hello Matheus, how are you? We are deeply sorry to hear about your unsatisfactory experience at our clinic. We highly value feedback from our patients, as it allows us to constantly improve our services. For our evaluations, we follow several steps, such as: filling out a form, a tour of the clinic (so you can get to know our place better), imaging exams, and photos, and this takes time to complete. We work with scheduled appointments for all patients so that we can provide care on time. However, unfortunately, unforeseen events can happen. We ask for another vote of confidence! We are deeply sorry that you had this perception of our company. We kindly ask that you contact us directly by phone at (19) 99988-2156 or by email at [email protected] so that we can discuss more details and find a solution that meets your needs. Thank you for your patience and understanding, and we hope to have the opportunity to reverse this negative impression. Sincerely, Dr. Felipe Alexandre Encanttá Odontologia
I came here on a recommendation. They treated me well and everything, but I wasn't very happy. My problem wasn't solved; I had to go to another clinic, and they identified my problem right away. I only had a cleaning, which is quite expensive, by the way. I always hear a lot of complaints about delays here, a lot, but thankfully that didn't happen to me.
Reply from the clinic
Response from the owner Edited a year agoHello Bianca, how are you? First of all, we would like to apologize for any inconvenience that may have occurred at our clinic. We would like to thank you for your positive feedback regarding our service and punctuality in appointments. We verified that you had a hygiene appointment on February 26, 2024, and to date there are no records of dissatisfaction or complaints. On the contrary, our database shows referrals from other patients coming from you. Therefore, we received this comment with surprise. On the other hand, we are happy that you have resolved your problem. And to explain better, we must remember that all of us (professionals) are trained by the best educational institutions in the world, we invest in high technology so that we can be as assertive as possible, we understand that health treatment is not an exact science and each professional may have a different perception and divergence in terms of diagnosis. Our goal is and always has been to provide quality service and complete satisfaction. We would kindly like to better understand what happened so that we can further improve our service. Please contact us directly to discuss this matter: (19) 99988-2156 or by email [email protected] Thank you for your patience and understanding, and we hope to have the opportunity to better understand the situation. Sincerely, Dr. Felipe Alexandre Encanttá Odontologia
If you schedule an appointment for 10:00 AM, keep in mind that you will be seen at 11:30 AM. A complete disgrace!
Reply from the clinic
Response from the owner Edited a year agoHello Elizabete, how are you? We are deeply sorry to hear about your unsatisfactory experience at our clinic. We highly value our patients' feedback, as it allows us to constantly improve our services. We have identified your appointment scheduled for May 9th, 2024 at 10:30 AM. Our evaluations follow several steps, including: filling out a form, a tour of the clinic (so you can get to know our facilities better), imaging exams, and photos, which takes time to complete. On the day in question, our database shows a 10-minute delay in starting this process. We work with scheduled appointments for all patients so that we can provide services on time. However, unfortunately, unforeseen events can happen. Today, 80% of our patients are referrals, just like you. We value our schedules and are committed to our vision and mission. We deeply regret that you had this perception of our company. We kindly ask that you contact us directly by phone (19) 99988-2156 or by email [email protected] so that we can discuss further details and find a solution that meets your needs. Thank you for your patience and understanding, and we hope to have the opportunity to reverse this negative impression. Sincerely, Dr. Felipe Alexandre Encanttá Odontologia
The service is excellent, not only for those undergoing treatment, but also for those seeking information or evaluations!
Reply from the clinic
Danielle, thank you so much for your feedback! You can always count on us 😊❤️
Relaxed and friendly atmosphere, polite reception, wonderful coffee. Impeccable cleanliness.
Reply from the clinic
Debora, thank you so much for your feedback! It's a pleasure to take care of your smile. You can always count on us! 🥰
My experience at this place was incredible! Everything was very beautiful and the staff were very polite. I loved the place! 5 stars!
Reply from the clinic
Marisa, what a joy to receive your feedback! Thank you so much for your kindness! 😊❤️
Excellent service, care, attention, honesty, respect. Thank you to the team, we are very grateful to have met you 🥰 Success ✈️✅🙏🏻 …
Reply from the clinic
Kleiton, we are happy with your words! Thank you so much for your trust and affection ☺️
I want to express my praise and gratitude to the Encanttá Odontologia clinic. Dr. Felipe and his entire team are simply wonderful! From the reception area to the care in the office, everything is done with great professionalism, attention, and affection. Their commitment to providing excellent patient care is evident, always explaining each procedure and conveying a sense of security.…
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Congratulations to Dr. Felipe and the entire Encanttá Odontologia team for their dedicated and humane work. May God continue to greatly bless this clinic and all who are part of it! 🦷✨
Reply from the clinic
Lucimara, what a joy to receive your comment! Thank you so much for your kindness and words. You can always count on us 😊🩷
I would like to praise the clinic's structure. It's a welcoming, clean, and modern environment, which already reduces any anxiety. Dr. Felipe is a wonderful person.
Reply from the clinic
Mislene, we are so happy with your kind words! ✨ We took care of every detail of the structure precisely to bring comfort and tranquility. And Dr. Felipe will be very honored by this kind gesture! Thank you so much for your trust!”
The best experience in the world, everyone is top 10, wonderful.
Reply from the clinic
Fatima, what a joy to read this! Thank you so much for your kind words! Our team is immensely happy with your recognition! 🥰
It was great!! I loved this clinic and the service is excellent!
Reply from the clinic
Jailma, we are so happy with your satisfaction! Our team sincerely thanks you for your kind words! ✨
I am receiving excellent treatment at this great place, with excellent professionals.
Reply from the clinic
Thank you so much for the feedback 😁
My experience with the clinic has been very good; I am very satisfied with the treatment and with the treatment I received as a patient. I highly recommend the clinic.
Reply from the clinic
Debora, what a joy to read your testimonial! ✨ Taking good care of you is our greatest commitment. Thank you for recommending our work!
I'm receiving treatment here at the clinic and they take great care of me, I think the service is wonderful! I highly recommend it, I'm having treatment today and I'm very happy 💗 …
Reply from the clinic
Thank you so much for your trust ✨
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