Patients
Reviews of Edelweiss Dental House Vibhavadi.
Bangkok, Thailand. 93 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
University-affiliated multi-specialist clinic on Vibhavadi Rangsit Road, internationally known via YouTube dental tourism channels. Named specialists in implantology, endodontics, and oral surgery with Chulalongkorn University credentials. No-pressure, transparent pricing philosophy with genuine negative reviews in sample confirming an unfiltered pool.
Authenticity
6/104.92/93 Google = MEDIUM. Sample avg 4.88 with 3 genuine negatives (2-star, 3-star, 4-star). Named specialists, organic YouTube referrals. MEDIUM -2 applied.
Treatment quality
7/10Chulalongkorn Asst Profs. 3D implants, same-week veneers. Ethical: refused unneeded root canal, confirmed good 2yr later. MEDIUM -1 applied.
Cleanliness
8/10Multiple patients compare to hospital standard. Modern equipment, airflow cleaning available. No in-house CT scanner (panoramic only) per one patient report.
Team
9/106+ named specialists: Dr. Jiraphat, Chanakarn, Thansinee, Min, Atitikom, Ploylada. English-fluent. LINE responsive. Follow-up texts post-treatment.
Price value
7/10Cleaning 1,400-1,600 THB. Tourists report 5x savings vs USA/EU. Transparent pricing on website. Higher than average Bangkok but fair for specialist quality.
Tourist suitability
6/10Din Daeng off tourist belt but YouTube-famous internationally. BTS/MRT 20-30 min walk. English-fluent team. Emergency same-day seen. International patient specialist.
What comes up well
- Chulalongkorn University-affiliated specialist team with 6+ named doctors
- Featured on Retired Working for You YouTube channel, draws dental tourists
- Ethical no-upsell practice: Dr. Ploylada reversed unnecessary root canal recommendation
- Transparent upfront pricing listed on website and at front desk
- Strong implant capability: 3D-planned, same-week veneers, complex cases handled
Points to weigh
- 4.92/93 Google: MEDIUM manipulation tier (-2 auth, -1 treatment)
- Rushed cleaning complaints (16-22 min) from multiple patients on same booking
- No in-house CT scanner per patient report (panoramic only at that visit)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 93 reviews
Amazing service and excellent dentist, I have been to the dentist in Europe and Brazil and this one was the best dentist and clinic experience of my life, highly recommended and couldn't be happier wirh the treatment 🙏thank you so much all Edelweiss Bangkok team! …
Reply from the clinic
Thank you so much for your great compliment. We are truly happy to know that our dental clinic has provided you the best experiences. Hoping we can have an opportunity to take care of you again in the near future :)
In short, I'm a bit disappointed at the cleaning service I received. Located just 8 min drive away via Grab Taxi from Chatuchuk market, I figured it'll be convenient to get my teeth cleaned and then head to the market afterwards. My first impression was that the interior was clean and it definitely smell like a dental office so it was a pleasant first impression. Front seating area was also…
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so very clean and new. The staff were friendly and they speak English so it was easy to communicate. The dentist room along with the equipment were top notched and very clean. Dentist and the assistant was very courteous and friendly. Where I was disappointed was the overall leaning service that was provided. I felt that it was insufficient in terms of work being done. I booked for 4 people and the appointment given was 2pm for 2 people and 3pm for the other 2 people. All 4 of us were done in one hour (20 mins per person, each person with separate rooms) which is extremely fast for North American standards. It felt really rushed and the cleaning itself didn't seem thorough. My cleaning, in Canada, usually takes an hour with about 15 mins on each quadrant. I don't expect that level of service but 20 mins for the whole mouth, consultation and prep?! I'm not a hygienist but that seems unreasonable in my opinion. How can you possibly clean that quickly even with an assistant and consult and prep in 20 mins? The price, however, was reasonable at 1500 baht ($45USD). And certainly it was cleaner than regular brushing. I'm not certain if this is standard practice. I've been to other dentist clinic in Bangkok and I've received the full hour for the whole experience. I prefer that the hygienist take her time to clean a little bit as I feel that it's more effective. Again, I'm not a hygienist and I don't know the procedure but I've been to many dental clinics around the world and this is by far the fastest. I would have given it 5 stars if they took their time in cleaning. Were they rushing to accommodate other clients (there were only another appointment for them at the time)? Were they just having an off day because I booked a Sunday for 4 people? I'm not entirely sure but it should be a thorough experience regardless. I'm hesitant to come here again but it is definitely one of the cleanest dental office so far. It's frustrating that I'm giving them 3 stars and you can tell because I don't normally write long reviews, but it had to be said because everything was on point but the actual service. Disappointing... hopefully, they'll read this review and rectify their service because I want them to do well.
Reply from the clinic
Dear Cobe, Thank you very much for taking the time to provide us with your detailed feedback. We truly appreciate your thoughts and take your concerns seriously. Upon reviewing your comments, we understand that there may have been some expectations regarding the duration and thoroughness of our cleaning services. At our clinic, we typically reserve a 1-hour slot for each patient's first visit. This policy is to allocate sufficient time for each treatment, especially during a patient's first visit. This approach ensures that our dentists have ample time for thorough examination and treatment, adhering to the highest standards of dental care. For teeth cleaning treatments, the duration typically ranges from 30 to 60 minutes for patients with mild to moderate calculus. In cases of periodontal disease, the treatment may extend longer and require multiple visits. Our periodontists usually spend about 1 hour on scaling and root planing for each quadrant in such complex cases. In your specific instance, the request was for a cleaning service without the need for x-ray examinations. Our dentist conducted an examination and completed the cleaning in about 30 minutes, which is typical for non-complex cases without x-ray examination. We assure you that this timeframe does not compromise the high standard of treatment we are committed to providing. Our dentist also provided oral hygiene instructions post-treatment to ensure ongoing dental health. We are delighted to hear your positive remarks regarding our pricing. It is our policy to maintain uniform pricing for both Thai and foreign patients, ensuring fairness and transparency in our charges. Your appreciation of our clinic's cleanliness and sterilization standards is also greatly valued. We adhere to European standards of sterilization, guaranteeing the safety of all treatments. We maintain strict policies regarding the use of instruments, ensuring they are fully sterilized before each use without imposing any additional sterilization charges. Please be assured that the quality and standard of care you received are in line with our commitment to provide excellent dental services. Your feedback is instrumental in helping us continually improve our services. We hope to have the opportunity to serve you again in the future and provide an experience that fully meets your expectations. Warm regards,
I had an old bridge recently removed and a new one put in by Dr. Amika Pruetlapakorn and her team. The new bridge looks great, and Dr. Amika really knows her stuff. I have had extensive dental work done in Thailand, and my only regret is not to have discovered this Edelweiss crew before. The Reception ladies are just fantastic, and the premises themselves are super-clean. And so, whether it's…
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s minor work that you need, or something more involved, I sincerely recommend the Edelweiss Dental in Bangkok, because apart from being very reasonably priced, one gets the feeling that their care does not end the moment one walks out the doors, but that it extends to later times as well, and this must be reassuring. Thank you Dr. Amika and the rest of the crew. It was a pleasure knowing you, and I enjoyed every moment I was there. I'll see you again next year - for a floss and clean! With respect, Allen S. Australia
Reply from the clinic
Dear Allen S, Thank you so much for taking the time to share your wonderful experience at Edelweiss Dental House. We are delighted to hear that you are pleased with your new bridge and the care provided by Dr. Amika and our team. Your appreciation for our clean premises and the service quality is truly valued. We're especially grateful for your recommendation and are looking forward to welcoming you back next year. In the meantime, please feel free to reach out to us with any needs or questions you may have. Best regards,
Had 2 wisdom teeth removed here already. Really satisfied with the service!
Reply from the clinic
Thank you so much for your positive comment. We highly appreciate it.
Features by YouTube Retiredworkingforyou channel decided to try it. Extremely professional and facility is best I’ve seen in any country. If you need dental services I would recommend!
Reply from the clinic
Thank you very much. We are happy indeed to know you had a great experience with us. Looking forward to welcoming you again in the near future :))
I was a patient today. Dr Sa and the whole staff were outstanding. Very friendly and professional. Dr Sa explained everything every step of the way and did a great job on my cleaning and filling.
Reply from the clinic
We are very happy to receive your positive feedback and we really hope to welcome you again in the future :)
We traveled from the U.S. to have dental work here and would do it again. Can't recommend them highly enough. I have severe dental anxiety and had put off going to the dentist for years. Edelweiss was beyond accommodating and so kind and professional. Absolutely beautiful, state of the art facility and impeccable service. Dentist was so gentle compared to all of the American dentist I've…
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experienced. Prices were a fraction of what we'd pay here in the States. 10/10 would recommend! Thank you Edelweiss!
Reply from the clinic
We're truly grateful for your fantastic review! Your positive feedback brightens our day, and we're thrilled that you had such a great experience at Edelweiss Dental House. Your mention of our accommodating and professional team, along with our state-of-the-art facility, means a lot to us. We understand dental anxiety can be challenging, and we're delighted that you felt comfortable with us. We look forward to serving you again in the future :)
Best dental experience ever. All staff super friendly and help you in any way to make it a pleasant experience. Thank you again.
Reply from the clinic
Thank you very much for your kind comment! Looking forward to welcoming you again :))
Nice place. Nice people. The communication was so good. They explained everything. So we got to an even better plan than I had in my mind. Highly experienced. Highly recommends it.
Reply from the clinic
Thank you very much for your review. We truly appreciate and are very happy to know that you had a good experience at our place. We will look forward to welcoming you again :)
I have received the best dental service at Edelweiss Dental House. Dr. Karn is the dentist that took care of my teeth, she explained in detail what needed to be done. She speaks English and communication was not a problem. She did an excellent job. The facility is clean and equipped with the latest technology. All the staff is friendly and professional. I flew all the way from Canada and I am…
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very happy and satisfied with the service I received. Booking an appointment is easy and the price is affordable compared to what you pay in North America. I fully recommend Edelweiss Dental House. Thank you to all the staff and to Dr Karn for a great service.
Reply from the clinic
Thank you very much. We are very happy to hear that you had a great experience with us. We do hope to have an opportunity to welcome you again.
Recommended to visit here , was not disappointed I came for an initial chat & x rays the staff were great , friendly & helpful. The dentist consultant & his assistants were very understanding & patient with my situation. I hope they can help me with my treatment . Thank you again 🙏 …
Reply from the clinic
Thank you very much. We will do our best for your treatment and hope you a good experience with us.
Friendly staff, special thanks to Jirapat Jaroonvechatam, very professional english speaking doctor, that made me feel comfortable.
Reply from the clinic
Thank you so much. Our team is very happy to know that you had a good experience. Looking forward to seeing you again.
Finding a good dentist is not easy. Finding a great dentist is like winning the lottery. I spent allot of time researching dentists, dental work and costs. Bad dental work is not the same as a bad haircut. I wanted two implants, with all work completed within my 90 day visa stay. I definitely wanted and needed a skilled and experienced professional. My every expectation was met or exceeded. I…
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could not be any more happy or satisfied. I have won the lottery and found my great dentist and the Edelweiss Dental House will be my first choice for all my dental work for the rest of my life. Four months since my last visit and 100% satisfaction.
Reply from the clinic
We are truly blessed by your feedbacks. Thank you for sharing your experiences. We are super happy and will try to improve ourselves to provide a better services to you. Hope to have an opportunity to take care you again 😊🙏 …
So First of all best service and treatment I ever had! I’m a really really scared person when it comes to dentist but after the visit I’m not scared anymore! They let you know all the time what they are doing, they only do what is needed! Price is amazing, service is unbelievable! I’m from germany and recommend this place to 150%! Thank you so much for everything see you soon 😊
Reply from the clinic
We are very glad to know that you got the good experiences and feel not scared anymore. Thank you for choosing Edelweiss and looking forward to welcoming you again ☺️🙏 …
From the moment you walk in you are going to be taken care of, pristine facilities, the latest equipment and excellent professionals, definitely my go to dental clinic in Bangkok, can only endorse them.
Reply from the clinic
Thank you so much for your review. We truly appreciate and looking forward to welcoming you again :))
Dr. Atikom gave me excellent service. He made my dental experience comfortable and he explained everything clearly. Highly recommend.
Reply from the clinic
Thank you very much for your positive feedback. We also forwarded this message to Dr. Atikom, he is truly blessed. Thank you so much again and hope to see you again in the near future :))
Needed extensive work done shopped around Bangkok before I choose Edelweiss dental house very glad I did This clinic was exceptional both doctors were superb decided to have all my work done after my first visit glad I did first rate facilities and truly my best experience ever with dentists Highly recommend you won’t regret it not to mention the savings having work done here compared to Canada
Reply from the clinic
Thank you very much. We are very happy to know that you got the great experiences with us. We will keep on improving our service levels and looking forward to taking care you again in the near future.
I can’t recommend this place enough. I recently had a cleaning here. Everybody is so kind and professional. The communication is excellent and so is the care.
Reply from the clinic
Thanks so much for your kind words. We are so happy and will try our best to keep the high standard.
My first visit, very professional and skilled, top to bottom. Cannot recommend them more highly. Dr. so thorough and informative, and lets you know every step of the way what’s going on so there are no surprises. Very gentle as well. Thanks for the fantastic job (cleaning & polishing) my teeth, and the entire team.
Reply from the clinic
We are very happy to know that you had a good experiences with us. Looking forward to welcoming you again 😊 …
The doctors here are very lovely, kind, polite, and friendly. **They have a gentle touch too. :) I've personally had treatment with three doctors, and they're all lovely and answer patient questions without holding back. Feel free to ask if you have any questions. **The fees are no different from hospital fees. You can also inquire about the fees beforehand to help you decide.
Reply from the clinic
Thank you so much! We're glad you had a great experience. We will strive to further improve our care and service. 😊
Fantastic experience! I contacted Edelweiss via email prior to traveling to Bangkok and they made it very easy to book the appointment. When I arrived they explained everything that would be done as well as the cost. I had two appointments and I am very happy with the service and quality of work. Everyone there is so professional, helpful, and friendly. Thank you.
Reply from the clinic
Thank you very much for your positive review. Our team at Edelweiss are super happy and will try their best to keep the high standard. We hope to have an opportunity to take care you in the near future. 😊 …
Thank you skilled practitioners for a Swift procedure and follow up care. We found these professionals on a random Google search, made a connection on WhatsApp, and was able to find an immediate appointment even on a Sunday. The office was impeccably staffed and inviting. Can’t thank you enough for such great prompt attention.
Reply from the clinic
We are very happy to receive this positive feedback. We will keep on the improvement for your delightful experience. Looking forward to seeing you again. 😊 …
Amika was my dentist and she was a great communicator, thorough and easy going.
Reply from the clinic
Thank you very much. We will forward your message to Dr. Amika and truly appreciate your compliment.
By far the best dental service I have ever experienced. The staff is wonderful. The dentist thoroughly explains what’s going on and is very nice. The facility is very clean and welcoming. I came from USA and would absolutely do it again. I can’t say enough good things. Thank you Edelweiss dental, you are superior in your field.
Reply from the clinic
Thank you very much sir. We truly appreciate you flew from US to have a dental service with us. We are so happy to know that you had a good experience here. Looking forward to welcoming you again 😊🙏 …
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