Patients
Reviews of East Rose Dental Clinic Ho Chi Minh City.
Ho Chi Minh City, Vietnam. 52 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
East Rose Dental is a 20-year HCMC clinic with two D1/D2 locations; no website in database caps authenticity at 5. All 50 sampled reviews are manually verified. Named doctors: Dr. Truong, Dr. Tung, Dr. Tu, Dr. Phuong, nurse Ngan. 1-star review alleges Dr. Thy falsely claimed Harvard credentials (only 3-day training) and misdiagnosed root canal without examination — credential misrepresentation (-2). Duplicate reviewer John McKay (-1). Treatments: All-on-4/6 implants, bone grafts, 11-18 crown cases, bridges, veneers, root canals, whitening, cleanings, night guards. Verified 1-star review documents 4 crown chips post-flight + teeth turning blue (-2 quality). Airport pickup, hotel transfers, WhatsApp, English-fluent staff, Australian coordinator. Price at 1/3-1/4 of AU/US/UK. HCMC primary hub with extensive multi-country patient base.
Authenticity
2/10Treatment quality
6/10Cleanliness
8/10Team
9/10Price value
9/10Tourist suitability
9/10This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 52 reviews
I was considering using this clinic. After back & fourth emails, I found Dr Thy was claiming to go to Harvard. After asking twice about the credentials and what training they have I found the doctor Thy had not gone to Harvard and only did a three day training. I also found periodontist work in their office so they claim, even though I specifically asked for a periodontist I was not given one.…
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Additionally, this doctor Thy gave me a diagnosis of a re root canal without actually looking at me as a patient. My current US dds, and US periodontist both of them said it was not the case. The periodontist was asked specifically about this, and was told no it is not correct, And I?m pretty sure my US dds. would?ve brought it up. I would definitely caution you and rethink before you get dental services from this establishment. They list they are number two in Vietnam well who is number one? Don?t forget about all those burger places who always say they have the number one burger. Make sure you dive deep and ask a lot of questions. These people seem to have deception by omission poblems.
I went to Rose dental twice in the last 3 years, l should have returned there after one year, but Covid happened, and Vietnam reopened only in April this year. The first trip went very well, great modern and very clean clinic, and the main dentist could speak good english; l had 7 implants and 2 sets of 3 crowns installed over 2 weeks. For the second trip, the clinic have moved, the new dentist…
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did spoke little English, and l had crowns and teeth definitively mounted. In the plane on my way back home, l chipped one tooth, eating a dried slice of pineapple, and the following week 3 more minor chips on eating bread. I called Rose dental and of course, to cover the warranty l had to go back to Vietnam, and this wasn't on my plan. Yesterday l chipped a other piece of tooth, revealing the implant, and today l had blood test revealing that l contracted hepatitis C, through blood transfusion, and the only one l had the last 3 years was with them. 2 of my new teeth are also turning blue. I cannot tell you how upset l am.Good to all, Jacques I cannot tell you
You come to them to fix your tooth because the filling has fallen out, but they start to try and shake with force all of your healthy teeth. Then they say that all of your teeth are moving and have to be removed ........... Awful place!
I am from the USA and am traveling and unable to make my regular dentist back in the states. I decided to have a cleaning and after reading reviews decided to come here. I go every six months to the dentist back home and just had normal build up on my teeth as I take very good regular care of my teeth/smile. The staff were very friendly in greeting me and the doctor took the time to look at and…
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explain one concern with my teeth I will address back in the USA. The dental hygienist is where I encountered some issues. Overall, I could tell as the work was being performed it was much faster and much rougher. I pointed this out during the process, but it did not change the speed of harshness during the process. After she was done, I just used my tongue to feel around as I was just thankful to leave without anything bad happening. When I got back to my hotel you can clearly see the faint line above the gums to where she did not clean any light tarter build up. Its not noticeable unless you look close as I go regularly to the dentist, but it?s there when you look in the mirror. Overall, it was only $16, but I could have got the same service for $16 in the USA (or free with my dental insurance). Be very cautious if you are a foreigner, it?s not the same quality of dental hygiene work performed there. Hate to rate them low, but can?t help the fact of seeing a line above the gums is poor work and harshness of the process.
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