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Patients

Reviews of Duwa Dental.

Yogyakarta, Indonesia. 110 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 110 reviews

5 108
4 0
3 0
2 1
1 1
selvia salsabila umami via Google 5.0 out of 5
very good service, the doctor explained very well and clearly
Reply from the clinic

Thank you for your positive review of Duwa Dental Kadipiro. I hope you're always healthy, sis.❤️

Umi Yati via Google 5.0 out of 5
Great service, the staff and doctors are also the best👍👍 …
Fitri Amalia Sari via Google 5.0 out of 5
Recommended pediatric dentist for comfort and safety. After the procedure, you'll receive a teething necklace.
Hesti Retno Suhartini via Google 5.0 out of 5
The best solution for dental problems. The doctor's care is gentle and painless. I've also brought my child for checkups every six months, and the doctor is very friendly. My child enjoyed the examination.
Dinanurul via Google 5.0 out of 5
After much consideration, finally chose to consult at Duwa Dental
Reply from the clinic

Thank you for your positive review of Duwa Dental Kadipiro. I hope you stay healthy, sis.❤️

erzibara via Google 5.0 out of 5
My wife's regular. I tried scaling here and the results were satisfying and detailed. The scaling didn't cause any pain, in fact, it tended to be less so. Thank you. - Don't Forget to Be Grateful -
bwubletea via Google 5.0 out of 5
The treatment was okay and the doctor was very friendly.
Crushy Jewelry via Google 2.0 out of 5
I was charged a 30,000 IDR administration fee. At the time, I was offered a waiver if I provided a Google review. I believe this practice is inappropriate, as reviews should be based purely on experience, not incentives. Scaling costs 400,000 IDR (previously reported as 200–450,000 IDR). The service was friendly, but I hope to see more transparency and professionalism in the future.
Reply from the clinic

Warm Greetings, Crushy Jewelry 😊 We apologize for any inconvenience you may have experienced. Please allow us to clarify your concerns. It's true that we offer free administration for new patients if you agree to comply with the applicable SNK (Standard Agreement). This program is voluntary and non-coercive. If you don't agree, we greatly appreciate it. We apologize, but we believe this type of program is commonplace elsewhere. 🙏🏻 Regarding scaling costs, our admin staff always provide a range of scaling rates before the procedure. However, the exact rate is determined by the doctor, as scaling rates are based on the severity of the tartar removed. We hope your suggestions and criticisms will help us improve the quality and service in the future. Thank you. Stay healthy! ☺️

fajar soemitro via Google 5.0 out of 5
The scaling was good with Dr. Althaf, and he was very informative. The front office was also very helpful.
Johan Abi Ilyas via Google 5.0 out of 5
The staff are friendly and the place is very comfortable.
Ayu Shinta via Google 5.0 out of 5
The staff are all friendly, and the doctors are eager to provide the best solutions for your dental problems. They're also open on Sundays.
Nidia via Google 5.0 out of 5
The place is comfortable, clean, aesthetic, the doctor and nurses are friendly
Usolia via Google 5.0 out of 5
First time here. I think I'll be coming back for the next four years. My first impression was that Dr. Prima's explanation was very detailed and easy for a layperson to understand.
Rachma Fitri via Google 5.0 out of 5
Met a prime doctor again, at Duwa Dental, the service is very friendly, thank you, sis.
Titiana via Google 5.0 out of 5
The place was clean, comfortable, and cool, the doctor's explanations were clear, and the appointment time was right on time. I was promised a 2:30 PM appointment, and I was actually called into the doctor's office at 2:30 PM.
Herti Nawang via Google 5.0 out of 5
Both the doctor and staff were friendly, and the explanation regarding the treatment plan and the ultimate goal of the dental treatment was excellent, allowing us to estimate the expected outcome. And the treatment was painless. Thank you, Duwa Dental.
Erwin Susanto via Google 5.0 out of 5
This is Duwa Dental's second clinic! Never disappointed with the service from Dr. Prima! The doctor is good, the service is friendly! Highly recommended clinic!
Krisnanda via Google 5.0 out of 5
Friendly, detailed, and clear service. Providing the best considerations and solutions for patients.
Ummi.Rofiqoh _ via Google 5.0 out of 5
Great service, explained in detail by the doctor. The place is also comfortable. Really good👍🏻 …
Afifah Ainul via Google 5.0 out of 5
Scaling at Duwa Dental, the doctor is very friendly and the staff are friendly too.
Novitasari Intan via Google 5.0 out of 5
My braces consultation with Dr. Sarah was very informative and provided detailed explanations, listening to my experience with impaction trauma and offering suggestions.
nxoxoxrx xxx via Google 5.0 out of 5
Very friendly and comfortable dentist. Having your child's tooth extracted here makes your child not fussy and can watch Upin & Ipin while doing so ☺️ And what's even cooler is that my child who had the tooth extracted said the injection only hurt a little, like being bitten by an ant. Thank you doctor, thank you Duwa Dental 😍🥰🥰
SBP via Google 5.0 out of 5
The service was excellent. I was very satisfied. Even though it was my first time going to the dentist, I wasn't afraid. The doctor's explanations were also very easy to understand.
alia heriyanto via Google 5.0 out of 5
Recommendation, during the consultation for installing braces, the doctor was very clear.

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