Patients
Reviews of d'Smile Dental Care.
Yogyakarta, Indonesia. 136 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 136 reviews
The service was excellent and friendly. The doctor also explained the dental condition clearly and patiently, making the patient feel more at ease during the treatment. The place was clean and comfortable. Thank you for the service from D'smile Dental Care. I hope they continue to maintain their quality of service in the future.
Reply from the clinic
Thank you, Erina Fitria Arlini, for your kind review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
The treatment at dsmile is very satisfying, the doctors are friendly, and the staff are also kind and friendly on WhatsApp and in person (not rude/snarky), the place is clean, the waiting room is comfortable, there is a prayer room too so you don't have to worry about finding a place to pray while waiting in line for a check-up πβ¨ β¦
Reply from the clinic
Thank you, Galeriku, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
The doctor's service is very good, communicative, very helpful, the place is also clean, cool, the admin is also friendly
Reply from the clinic
Thank you, Fatika Dewi Novianty, for your kind review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
I didn't realize that I've been wearing braces at dsmile for 1.6 years now. So far, all the doctors and the service have always been satisfactory. Every time I come in, I'm always greeted "Hello, Sis Nesya, choose the rubber color first." I've memorized it heheh. It's always consistent like that, Sis. Oh yes, the progress of the braces is also fast with the condition of my messy teeth yesterday.…
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Now I'm starting to feel confident in meeting many people. Thank you, Doctor, the magic hand of the doctor has given me back my smile ππ
Reply from the clinic
Thank you, Nesya Meilisa Nanda, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
Terima kasih dβSmile Jogja dan bu dokter, really like the service, the staffs are helpful, informative and professional, the clinic is cozy and the location is quite strategic.
Reply from the clinic
Thank you, Syawaluddin Alim, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
Tooth extraction here failed and I had to go to the hospital even though I had had my teeth extracted and checked here many times, but there was one doctor who failed my tooth extraction so I won't have it extracted here again. Please fix it, sis.
Reply from the clinic
UPDATE: Hello Anisa Aurellia, we apologize in advance. After checking our patient data system, we found no medical/treatment records under that name. Please provide the patient's name, as well as the day and time of your visit so we can verify the data. Thank you. --- Hello Anisa Aurellia, We apologize for the inconvenience. Regarding your complaint, please provide the patient's name, as well as the day and time of your visit so we can follow up promptly. Thank you.
I was very happy to receive treatment at dsmile dental clinic. The clinic is clean, the staff and nurses are friendly, and the doctor is also very cooperative in explaining the details of the patient's dental complaint. Definitely recommended!
Reply from the clinic
Thank you, RSF Official, for your kind review. We're happy to have entrusted our care to D'SMILE JOGJA Dental Clinic. ππ
The service is satisfactory, the staff is friendly and informative, the place is clean and sterile.πππ β¦
Reply from the clinic
Response from the owner Edited 2 months agoThank you, Novena, for your kind review. I'm glad you trusted D'SMILE JOGJA Dental Clinic for your treatment. ππ
The service is very unfriendly from the staff, and the doctor's assistant above is also rude. Communication with the primary doctor is also limited, and you can't ask many questions during checkups. Please improve the service; it's a shame it doesn't provide comfort for patients, especially the staff.
First visit. The admin and dentist were very friendly. The service was very fast, and the room was comfortable, so I wasn't afraid to go to the dentist. I really forgot.
Reply from the clinic
Thank you, Zulfa Dina, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
The staff at the examination were very friendly, the assistant and the doctor were also cooperative, explaining the procedure in detail until the patient truly understood. Before the procedure, the price and what would be done were explained first. Thank you, dsmile dental care jogja β€οΈβ€οΈβ€οΈβ€οΈ
Reply from the clinic
Thank you, Ayu, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
d'smile the best, thank you for your service, doctor, nurse, always healthy
Reply from the clinic
Thank you, Fira Aprilia, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
I'm giving it 2 stars, so hopefully, this will encourage them to improve their service. It's not bad, but it deserves improvement. I've been to dental clinics several times, but D'Smile deserves more improvement. The doctor and owner are very friendly. I think the staff should be improved and their waiting time should be improved so that patients don't have to wait too long and end up…
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disappointed. It's a shame for such a good dental clinic. Keep up the good work, doctor and staff (a small piece of feedback from a D'Smile patient. Hopefully, it will improve further and become even more successful) β€οΈπ
Reply from the clinic
Okay, I apologize for the less than satisfactory service. Thank you for your feedback. We will take note of it to improve our service in the future. π
The queue system for dental check-ups needs to be improved. What time is the scheduled start time?
Reply from the clinic
Hello, good evening. We apologize for the inconvenience. We will fix it. Could you please tell us who you are? Thank you ππ
The best dental clinic π The place is clean, the doctors and staff are also friendly β¦
Reply from the clinic
Thank you, Putri Verawati, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
The service is good and you can directly tell about your complaints or consult with the doctor.
Reply from the clinic
Thank you, Sayid Rusdi, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
First time dental treatment, confused about where, until I searched on Instagram, found several, then there was one of them, d'smile jogja, and decided to ask around first, then found out there was a promo in July, so I immediately made a reservation, when I arrived, the receptionist was friendly, immediately asked questions and then directed me, after that the room for the procedure was also…
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comfortable, clean, cool, the doctor and the lady inside were also friendly, they also told me stories, thank you d'smile jogja for helping with my dental problems
Reply from the clinic
Thank you Sheilla Azzahra Diva for your good review, I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
A clinic that always makes you feel at home and comfortable when waiting in line.
Reply from the clinic
Thank you, Aditya Nur Cahyo, for your kind review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
Super recommended here, the staff and doctors are friendly, it's fun, and there are lots of braces to choose from.
Reply from the clinic
Thank you, Eunike Nadine, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
First and last, I asked for the wire to be removed, which was too long, and was initially told it would cost 30,000 Rupiah. After it was finished, the cost was 100,000 Rupiah. It included mouthwash. And only with the nurse, not the doctor.
The practice is on 2 floors, for good service, the doctors and nurses are friendly,
Reply from the clinic
Thank you, Sis Piana, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
I come here every month for my braces checkup. The doctor is great, and the customer service is friendly. The progress is impressive. π β¦
Reply from the clinic
Thank you, Sis Isti, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
I went to Smile with Drg Lopita, she was very kind and friendly. She was gentle and provided excellent care π β¦
Reply from the clinic
Thank you, Jihan Rehana, for your good review. I'm happy to have entrusted my treatment to D'SMILE JOGJA Dental Clinic ππ
The service is friendly, the doctor is beautiful, super kind, explains in detail π₯°ππ β¦
Reply from the clinic
Thank you, Della Agatha, for your kind review. I'm happy to have entrusted my treatment to the d'Smile Jogja dental clinic ππ
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