Patients
Reviews of Dr.Smile Dental Clinic.
Hanoi, Vietnam. 227 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Dr.Smile Dental Clinic is a well-established Hanoi practice with a strong track record serving international tourists for routine and cosmetic dental work. Multiple Western reviewers confirm easy WhatsApp booking, English communication, same-day availability, and transparent affordable pricing. The German-trained team claim in the listing is not substantiated on the clinic website, and no named dentist credentials or equipment specs are publicly verifiable.
Authenticity
6/10Baseline 7: real clinic, website, 227 reviews, mix of tourist/local. -1 German-trained claim unsubstantiated on site. 0 verified in 50-review sample is noted but content is varied.
Treatment quality
6/10Baseline 7: many specific positive outcomes (crowns, fillings, whitening). -1 X-ray refusal policy noted by one patient. -1 intern performing work flagged on third-party site.
Cleanliness
7/10Baseline 7: multiple independent reviewers praise clean modern space. No equipment names verified. Shared treatment room reported on one external platform.
Team
6/10Baseline 7: Dr. Thuy Ly named and praised for English skills. -1 German-trained claim unverifiable. No credentials or university listed. Intern work concern on one platform.
Price value
8/10Baseline 8: scaling $10, fillings $10, $580 AUD for two patients (clean+whitening+fillings). Transparent upfront pricing confirmed by multiple reviewers. Strong value for tourists.
Tourist suitability
7/10Baseline 7: WhatsApp booking, same-day walk-ins, English staff, central Hanoi location. No airport transfer. Allergy screening gap (latex) is minor operational concern.
What comes up well
- WhatsApp same-day booking confirmed by many independent tourist reviews
- English-speaking staff - Dr. Thuy Ly specifically praised for English
- Highly competitive pricing: cleaning ~$10, fillings ~$10, transparent upfront quotes
- Central Ba Dinh location, easy access from Hanoi tourist areas
- Handles emergency walk-ins including broken teeth and gum infections
Points to weigh
- 0 verified reviews across 227-review pool - no independent verification layer
- German-trained team claim in listing not supported by any public credential documentation
- Third-party report of intern performing work and shared treatment room without patient privacy
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Top-notch dental care at a fair price. I went in for a cleaning and whitening, and the results are better than I expected. The equipment is state-of-the-art and the doctors are very skilled.
Reply from the clinic
Thank you very much for your excellent review! We’re delighted to hear that you were happy with both the results of your cleaning and whitening and the value of our services. It’s wonderful to know that our … More
I had my teeth cleaned & polished by the team. Very easy and smooth process to ensure everything was safe. The team explained the process very clearly in English so there wasn’t any …
Reply from the clinic
Thank you so much for your kind and detailed review! We’re very happy to hear that your cleaning and polishing experience was easy and smooth, and that our team made sure everything was safe and clearly explained. … More
The examination room was clean, and the doctors were careful and dedicated. My root canal treatment was painless, and I can eat and drink very well. Thank you very much to the Dr Smile dental team.
Reply from the clinic
Thank you so much for sharing your positive experience at Dr.Smile Dental Clinic 🌟 We are delighted to know you were satisfied with the clean clinic environment, … More
Came in for teeth cleaning and whitening, they did a check up before we started and let me know I needed a filling, I got the filling and everything done and I was super happy with it, they are very helpful and informative, they speak good English which made the appointment much easier! Would recommend making an appointment
Went for a teeth cleaning and ended up needed a couple of fillings. So happy with the results and it’s such amazing value for your money. Also were very gentle!
Reply from the clinic
Thank you so much for your lovely review 😊 We’re very happy to hear that you were pleased with your cleaning and fillings treatment. Our team always tries to provide gentle, comfortable care while keeping high quality treatment at a fair price for our international customers. Thank you again for trusting Dr.Smile Dental Clinic, and we hope to see you again in the future. Wishing you a healthy and beautiful smile ✨
I got the free consultation with clean and polish for 530000VND it was very quick and effective
Reply from the clinic
Thank you so much for your review! We’re very happy to hear that you were satisfied with the free consultation and the cleaning & polishing service. 😊 Our team always aims to provide quick, effective, and comfortable treatment for every customer. We truly appreciate your support and hope to see you again at Dr.Smile Dental Clinic! Best regards, Dr.Smile Dental Clinic
I had new retainers fitted and they were perfect, staff took time and consideration to ensure of this. Thank you!
Reply from the clinic
Thank you so much for your lovely review 😊 We are very happy to hear that your new retainers fit perfectly. Our team always takes time and care to make sure every patient is comfortable and satisfied with the final result. Thank you again for trusting Dr.Smile Dental Clinic, and we hope to see you again in the future 🦷
I highly recommend them. The team was professional and friendly. I'm very sensitive to the noise of machines and have limited mouth movement, but despite this, they adapted and made sure I had a pleasant experience. My teeth were cleaned very well, and I left with my teeth whitening kit after only a 30-minute wait. In short, exceptional value for money and speed.
Reply from the clinic
Thank you so much for your wonderful review 😊 We are so happy to hear that you felt comfortable and well cared for despite your initial concerns. Our entire team always does its best to accommodate the comfort and needs of each patient. We are also delighted that you were satisfied with your dental cleaning and whitening kit 😊 Thank you again for your trust and kind words. It was a pleasure to welcome you to Dr. Smile Dental Clinic 🦷
Found Dr Smile through tik tok and was unsure what it would be like. However the team were very lovely from the moment I stepped in! Hygienic and Tidy place. I came in a little early then my booking and was seen straight after I filled in my welcome form. Originally just wanted a deep clean as I have never had it done and if I'm being honest I haven't been to a dentist for about a year since I got…
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my wisdom teeth out! Long time not seeing a dentist so obviously my teeth needed some tlc. Ended up needing to get a few filling and moulds made. Very happy with the overall experience and grateful they were able to do it all in one day as I only booked for deep clean! Thank you so much team
Reply from the clinic
Thank you so much for your wonderful review and for trusting Dr.Smile after finding us on TikTok 😊 We are very happy to hear that you had a positive experience with our team and clinic environment. Our goal is always to make every patient feel comfortable, welcomed, and well cared for from the moment they arrive. It was our pleasure to help with your deep cleaning, fillings, and moulds all in one day, especially while you were travelling and on a limited schedule. We truly appreciate your trust after not seeing a dentist for some time, and we’re glad we could help give your teeth the care they needed 🦷✨ Thank you again for your kind words and support. We hope to see you again next time you visit Hanoi! — Dr.Smile Dental Clinic Team
A good clinic, professional cleaning was done quickly, the results are good, the price is pleasing 🙃 I recommend …
Reply from the clinic
Thank you so much for your review! 😊 We're so glad you were satisfied with the professional teeth cleaning, the results, and the price. It's crucial for our team that treatment is high-quality, fast, and comfortable for every patient. Thank you for your recommendation, and we look forward to seeing you again at Dr.Smile Dental Clinic! 🦷✨
Great experience today, got teeth cleaning cavity filled and teeth whitening. Would recommend getting your dental services done here. The dentist is very nice and very specialized in what they do
Reply from the clinic
Thank you so much for your kind recommendation! 😊 We’re delighted to hear you had a great experience with your cleaning, cavity filling, and teeth whitening all in one visit. It’s especially nice to know you felt comfortable with our dentist and confident in the care provided—that’s exactly what we aim for with every patient 🦷✨ We truly appreciate you taking the time to share your experience, and we hope to welcome you back to Dr.Smile Dental Clinic whenever you’re in Hanoi again. Wishing you all the best and safe travels! ✈️
Very clean and professional i got 4 fillings and a crown and they did an amazing job, they also have a translator which was very convenient. Also the lady at receipt was so sweet 🥹 …
Reply from the clinic
Thank you so much for your lovely review! 😊 We’re really happy to hear that you had a great experience with your fillings and crown, and that everything met your expectations. Providing a clean, professional environment and high-quality treatment is always our top priority 🦷✨ It’s also wonderful to know that the translator support and our reception team made your visit even more comfortable—your kind words will mean a lot to them 🥹 Thank you again for choosing Dr.Smile Dental Clinic, and we hope to see you again whenever you’re back in Hanoi. Wishing you safe and happy travels! ✈️
I came here for a deep cleaning and a consult they did a great job. They spoke great English and showed me before and after pictures of my teeth. Fantastic work
Reply from the clinic
Thank you so much for your kind review! 😊 We’re really glad to hear you had a great experience with your deep cleaning and consultation. It’s especially nice to know that the clear communication in English and the before–after photos helped you feel confident and informed about your treatment 🦷✨ We truly appreciate your feedback and are happy you were satisfied with the results. Thank you for choosing Dr.Smile Dental Clinic, and we hope to see you again whenever you’re back in Hanoi. Safe travels! ✈️
Teeth whitening and check up- very friendly efficient service at a good price! Recommend
Reply from the clinic
Thank you so much for your kind words! 😊 We’re really happy to hear you had a great experience with the teeth whitening and check-up. It means a lot to our team that you found our service friendly, efficient, and good value. We truly appreciate your recommendation and hope to see you again at Dr.Smile Dental Clinic! 🦷✨
I stopped at Dr. Smile clinic for a cleaning and was very impressed with the quality of care and service. They were very helpful and extremely gentile. Highly recommend!
Reply from the clinic
Thank you so much for your kind words! 😊 We’re really happy to hear that you had a great experience with the team at Dr.Smile Dental Clinic. Providing gentle care and high-quality service is always our top priority, so it means a lot to us that you felt comfortable and well taken care of. We truly appreciate your recommendation and hope to see you again in the future. Wishing you a healthy and bright smile! ✨🦷
Lovely staff, very professional. Good price I recommend it !! ;)
Reply from the clinic
Thank you so much for your kind recommendation! 😊 We’re delighted to hear that you found our team lovely and professional, and that you were happy with the pricing as well. It truly means a lot to us. We hope to welcome you again in the future! 🦷✨
Highly recommend i had teeth cleaning and whitening, my dentist was Thuy she was so kind. Very clean place and all round lovely experience and people.
Reply from the clinic
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you had a great experience with your cleaning and whitening at Dr.Smile Dental Clinic. Dr. Thuy will be very happy to know you appreciated her care — we’re proud to have such kind and dedicated dentists on our team. It also means a lot that you found our clinic clean and welcoming. Thank you again for your recommendation, and we hope to see you next time you’re in Hanoi! ✨🦷
Great dentist in Hanoi . They put a crown in less than 24h perfectly matching my other teeth . Very reasonable price compare to Europe .
Reply from the clinic
Thank you so much for your kind review! 😊 We’re really happy to hear that you were satisfied with your crown and that it matched your natural teeth perfectly. Providing fast, high-quality results—especially within a short time frame—is something we always strive for. We’re also glad you found our pricing reasonable compared to Europe. It was a pleasure treating you, and we hope to see you again next time you’re in Hanoi. Wishing you a healthy and confident smile! 🦷✨
I had an extremely good experience at the Dr. Smile Dental Clinic. I was seen promptly. The dental exam highlighted areas that needed to be addressed. The doctors and were staff were all professional, friendly and made sure I understood …
Reply from the clinic
Thank you so much for your wonderful and detailed feedback! 😊 We’re truly delighted to hear that you had such a positive experience at Dr.Smile Dental Clinic. It means a lot to our team that you felt comfortable, … More
Got two large cavities fixed and I really recommend this place! They are good in English and we didn’t need to use translate at all. They explained the whole process really well and talked me through everything. I was really nervous but …
Reply from the clinic
Thank you so much for your amazing and detailed review! 🙏😊 We’re really happy to hear that you felt comfortable and well taken care of throughout your treatment. Our team always aims to explain everything clearly and … More
Helped me fix my chipped tooth a look just like it did before!
Reply from the clinic
Thank you so much! 😊 We’re really glad to hear your chipped tooth looks just like before—that’s exactly what we aim for: natural, seamless results. 🦷✨ … More
Came in for a free check up and was advised I needed fillings. Was very happy with the service so I came back again to have whitening and a new retainer fitted. Helpful staff and English speaking so puts you at ease if you’re not from Vietnam. Thank you!
Reply from the clinic
Thank you so much for your kind feedback! 😊 We’re really happy to hear that you had a good experience with us—from your initial check-up to your fillings, whitening, and new retainer. It means a lot that … More
Such good service here, i got a deep cleaning and retainers and it was so painless and retainers were ready in an hour!
Reply from the clinic
Thank you so much for your kind words! 😊 We’re really happy to hear that you had a comfortable and painless experience with your deep cleaning and retainers. … More
Found this from TikTok. Highly recommend! Very clean facilities, they make take off your shoes in the entrance. Had a cleaning + polish, was painless and thorough. They take before and after pictures, you can see and feel the results.
Reply from the clinic
Thank you so much for your lovely review! 😊 We’re really happy you found us on TikTok and had a great experience with us! It’s wonderful to hear that you felt comfortable, and that the cleaning & … More
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