Patients
Reviews of Dr.Smile Dental Clinic.
Hanoi, Vietnam. 227 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Dr.Smile Dental Clinic is a well-established Hanoi practice with a strong track record serving international tourists for routine and cosmetic dental work. Multiple Western reviewers confirm easy WhatsApp booking, English communication, same-day availability, and transparent affordable pricing. The German-trained team claim in the listing is not substantiated on the clinic website, and no named dentist credentials or equipment specs are publicly verifiable.
Authenticity
6/10Baseline 7: real clinic, website, 227 reviews, mix of tourist/local. -1 German-trained claim unsubstantiated on site. 0 verified in 50-review sample is noted but content is varied.
Treatment quality
6/10Baseline 7: many specific positive outcomes (crowns, fillings, whitening). -1 X-ray refusal policy noted by one patient. -1 intern performing work flagged on third-party site.
Cleanliness
7/10Baseline 7: multiple independent reviewers praise clean modern space. No equipment names verified. Shared treatment room reported on one external platform.
Team
6/10Baseline 7: Dr. Thuy Ly named and praised for English skills. -1 German-trained claim unverifiable. No credentials or university listed. Intern work concern on one platform.
Price value
8/10Baseline 8: scaling $10, fillings $10, $580 AUD for two patients (clean+whitening+fillings). Transparent upfront pricing confirmed by multiple reviewers. Strong value for tourists.
Tourist suitability
7/10Baseline 7: WhatsApp booking, same-day walk-ins, English staff, central Hanoi location. No airport transfer. Allergy screening gap (latex) is minor operational concern.
What comes up well
- WhatsApp same-day booking confirmed by many independent tourist reviews
- English-speaking staff - Dr. Thuy Ly specifically praised for English
- Highly competitive pricing: cleaning ~$10, fillings ~$10, transparent upfront quotes
- Central Ba Dinh location, easy access from Hanoi tourist areas
- Handles emergency walk-ins including broken teeth and gum infections
Points to weigh
- 0 verified reviews across 227-review pool - no independent verification layer
- German-trained team claim in listing not supported by any public credential documentation
- Third-party report of intern performing work and shared treatment room without patient privacy
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
I visited Dr. Smile today in Vietnam, and I honestly couldn’t recommend them more! The prices were very affordable, the staff were incredibly professional, and they took the time to offer me great advice. Even though I only went in for a …
Reply from the clinic
Thank you so much for your amazing review! 🦷✨ We’re thrilled to know you’re happy with your new smile and the care you received at Dr.Smile Dental Clinic. … More
Did a scalping and clean and X-ray for crown service was outstanding and the staff were super helpful and kind, highly reccomend and hope to come back here again for further treatment😁 …
Reply from the clinic
Thank you so much for your kind words! 😁 We’re delighted that you were happy with your scaling, cleaning, and X-ray experience. … More
Amazing experience!! Wonderful staff! Teeth whitening worked so well and my boyfriend had deep cleaning done and we were so happy. Will.clme back next year!!
Reply from the clinic
Thank you so much for your amazing review! 😊 We’re really happy to hear that you both had a great experience. It’s wonderful that your teeth whitening worked so well and that your boyfriend was happy with … More
Here on vacation and decided to get a cleaning. The staff and dentist was absolutely amazing. They were informative and professional. The clinic was clean and neat. My cleaning and fillings were fast and the price was GREAT! THANKS to Dr. Smile Dental Clinic 😀 …
Reply from the clinic
Thank you so much for your wonderful review! 😊 We’re really happy to hear that you had such a great experience during your vacation. It’s great to know that you were satisfied with the cleaning and fillings, … More
This was the best dental service I've EVER had. It's unbelievable how much less it costs and how pleasant the dental work was. I had a filling with no needles and deep cleaning without much bleeding nor pain. I would 100% return for all my dental needs. The care, attentiveness, and professionalism is top tier.
Reply from the clinic
Thank you so much for your incredible review! 😊 We’re truly happy to hear that this was the best dental experience you’ve ever had. It means a lot to our team that you felt comfortable during the treatment, … More
I had an excellent experience at Dr.Smile Dental Clinic. I came in for a deep cleaning and the entire process was exceptional from start to finish. …
Reply from the clinic
Thank you so much for your incredibly detailed and thoughtful review! 😊 We are truly honored to hear that you had such an excellent experience with your deep cleaning at Dr.Smile Dental Clinic. Our entire team always strives to … More
Had an amazing experience here. Everyone was very kind and professional. I had a deep cleaning and a filling done, and the whole process was smooth and comfortable. Before choosing this clinic, I visited a few different dentists in Vietnam to compare, and I’m really glad I chose this one. I would definitely recommend it!
Reply from the clinic
Thank you so much for your wonderful review! 😊 We’re very happy to hear that you had an amazing experience with us and that your deep cleaning and filling were smooth and comfortable. Our team always tries … More
Very professional and efficient service. Value for money is very good and everyone is very friendly.
Reply from the clinic
Thank you very much for your kind review! 😊 We’re very happy to hear that you had a good experience with our team. Your feedback means a lot to us and motivates us to continue providing professional and … More
Today I had root canal treatment at the clinic; the doctor was very gentle and it wasn't painful.
Reply from the clinic
Thank you so much for sharing your experience at Dr.Smile Dental Clinic! 😊 We are delighted to hear that your root canal treatment went smoothly and painlessly. Our team of dentists always strives to provide the utmost comfort and … More
Really good experience at Dr.Smile Dental Clinic, I came for a scale and polish and also had some cavities treated they showed me before and after pictures of my teeth and explained the pricing before starting the work, I thought it was extremely reasonably priced. Thank you to the team !
Reply from the clinic
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support. Your feedback motivates our team to continue providing the best dental care and service to our patients. We look forward to welcoming you again in the future!
Went here for a checkup and teeth cleaning. I had 3 cavities and it was my first time ever having one. I was scared, but it was so fast and it looked good afterward. They were so fast and efficient and even had photos of my cavities. They …
Reply from the clinic
Thank you so much for your wonderful review and for sharing your experience! 😊 We understand that having cavities treated for the first time can feel a little scary, so we’re very happy to hear that the procedure was comfortable, quick, … More
Dr. Smile's staff are dedicated and attentive. The technicians are highly skilled. They provide excellent after-sales service.
Reply from the clinic
Thank you so much for taking the time to share your experience at Dr.Smile Dental Clinic! 😊 We are delighted to know that you were satisfied with the dedicated service of … More
Good service, fast processing. I had my teeth cleaned and filled, everything was fine.
Reply from the clinic
Thank you so much for trusting and using the services at Dr.Smile Dental Clinic! 😊 We are delighted to know that you are satisfied with our teeth cleaning and … More
Could not be happier!! Years of damage repaired in a day, I originally had a root canal a few weeks ago that needed time to heal then I came here to finish the procedure, I ended up getting two crowns three fillings. My first time having a …
Reply from the clinic
Thank you so much for your wonderful review! 😊 We’re truly happy to hear that you had a positive experience with us and that we could help repair the damage and complete your treatment comfortably. We … More
Scaling €20 plus €20 per cavity if you have one. Clean and professional work.
Reply from the clinic
Thank you very much for your ⭐⭐⭐⭐⭐ review! We are happy to hear that you found the scaling treatment professional and clean 😊 … More
I am from Australia and booked in for a consultation and clean. My experience felt like a beauty treatment. Had one filling repair done with no anaesthetic and no discomfort. Deep clean of my teeth done and again no discomfort at all. …
Reply from the clinic
Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! We are delighted to hear that your visit felt like a beauty treatment and that you experienced no discomfort during your filling repair and deep cleaning 😊 … More
Awesome experience at Dr. Smile. My husband and I choose to get dental and medical work done whenever we’re traveling abroad. Chose Dr. Smile based off of google reviews and it lived up to their 5 star rating. It was easy to book …
Reply from the clinic
Thank you so much for your amazing ⭐⭐⭐⭐⭐ review! We are truly honored that you and your husband chose Dr.Smile Dental Clinic while traveling abroad — and that we lived up to your expectations 😊 … More
I decided to visit this clinic based on reviews on Google Maps and I didn't regret it! Everything was wonderful! The doctors were very attentive. The girls at reception were very kind. Thank you very much.
Reply from the clinic
Thank you so much for your wonderful review ⭐⭐⭐⭐⭐ ❤️ We're so glad you chose Dr.Smile Dental Clinic based on Google reviews and were pleased with your visit 😊 … More
The clinic staff are enthusiastic, and the doctors are so friendly and lovely!🌸 …
Reply from the clinic
Thank you so much for your incredibly sweet review 🌸⭐⭐⭐⭐⭐ We're so happy to know you appreciated our enthusiasm and found our doctor so "friendly and cute" 😊 … More
A good clinic. I had a cleaning and two cavities done. The price was reasonable, and they did the job quickly and efficiently. I recommend them.
Reply from the clinic
Thank you so much for your review and recommendation ⭐⭐⭐⭐⭐ 😊 We're glad you enjoyed your treatment at Dr.Smile Dental Clinic and that you were satisfied with: … More
Really good experience at Dr Smile! Came once for a consultation and then again for my appointment a few days after. Communication was really efficient, friendly and fast, they were clear about everything and suggested the best course of …
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We truly appreciate you taking the time to share your experience at Dr.Smile Dental Clinic. It means a lot to our team that you felt the communication was … More
My first teeth cleaning was excellent. The dentist was gentle and the service was professional. I will recommend this place to everyone.
Reply from the clinic
Hello, Thank you so much for taking the time to share your experience at Dr.Smile Dental Clinic 🥰 … More
teeth cleaning, polishing, deep clean and whitening. good results and English speaking
Reply from the clinic
Thank you so much for your kind review! 😊 We’re very happy to hear that you were satisfied with your teeth cleaning, polishing, deep cleaning, and whitening results. Achieving good clinical outcomes … More
I had a number of fillings (11 to be exact), a deep clean, whitening and some composite bonding to fix a few minor flaws. I had a fantastic service and would highly recommend the team here! Don’t worry about not speaking English (my Vietnamese is not great) as the staff also speak great English.
Reply from the clinic
Thank you so much for your wonderful and detailed review! 🌟 We’re truly happy that you were satisfied with your treatment — especially with quite a comprehensive plan including 11 fillings, deep cleaning, whitening, and … More
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