Patients
Reviews of Dr.Smile Dental Clinic.
Hanoi, Vietnam. 227 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Dr.Smile Dental Clinic is a well-established Hanoi practice with a strong track record serving international tourists for routine and cosmetic dental work. Multiple Western reviewers confirm easy WhatsApp booking, English communication, same-day availability, and transparent affordable pricing. The German-trained team claim in the listing is not substantiated on the clinic website, and no named dentist credentials or equipment specs are publicly verifiable.
Authenticity
6/10Baseline 7: real clinic, website, 227 reviews, mix of tourist/local. -1 German-trained claim unsubstantiated on site. 0 verified in 50-review sample is noted but content is varied.
Treatment quality
6/10Baseline 7: many specific positive outcomes (crowns, fillings, whitening). -1 X-ray refusal policy noted by one patient. -1 intern performing work flagged on third-party site.
Cleanliness
7/10Baseline 7: multiple independent reviewers praise clean modern space. No equipment names verified. Shared treatment room reported on one external platform.
Team
6/10Baseline 7: Dr. Thuy Ly named and praised for English skills. -1 German-trained claim unverifiable. No credentials or university listed. Intern work concern on one platform.
Price value
8/10Baseline 8: scaling $10, fillings $10, $580 AUD for two patients (clean+whitening+fillings). Transparent upfront pricing confirmed by multiple reviewers. Strong value for tourists.
Tourist suitability
7/10Baseline 7: WhatsApp booking, same-day walk-ins, English staff, central Hanoi location. No airport transfer. Allergy screening gap (latex) is minor operational concern.
What comes up well
- WhatsApp same-day booking confirmed by many independent tourist reviews
- English-speaking staff - Dr. Thuy Ly specifically praised for English
- Highly competitive pricing: cleaning ~$10, fillings ~$10, transparent upfront quotes
- Central Ba Dinh location, easy access from Hanoi tourist areas
- Handles emergency walk-ins including broken teeth and gum infections
Points to weigh
- 0 verified reviews across 227-review pool - no independent verification layer
- German-trained team claim in listing not supported by any public credential documentation
- Third-party report of intern performing work and shared treatment room without patient privacy
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Good service, the doctor did it very gently and painlessly when my child had their baby tooth pulled. Thank you Dr. Smile
Reply from the clinic
Thank you for taking the time to share your experience with Dr.Smile! 💙 We are delighted to hear that your child had their baby tooth extracted gently and painlessly. The comfort and peace of mind of our children is always the top … More
Very happy with the treatment. Amazing staff members and I felt taken care of. I would definitely recommend this clinic.
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you were happy with the treatment and felt well taken care of by our team. … More
Great service and amazing staff. Very clear on costs before proceeding. Thank you to Dr Smile. One very happy customer 😇 …
Reply from the clinic
Thank you so much for your lovely review! 😇 We're so glad to hear you enjoyed the service and felt comfortable with our clear pricing before treatment. … More
The doctor is gentle, I really like the team here. The teeth are super beautiful ❤️❤️
Reply from the clinic
Thank you for your lovely compliments! ❤️ The doctor and the entire Dr.Smile team are very happy that you are satisfied and like the results of your dental work. … More
I have just had my teeth checked and clean the team here are wonderful and so caring walking me through the whole process the treatment rooms are very clean and great pricing will definitely be coming back whenever I'm in Vietnam
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you had a great check-up and cleaning experience. Our team is very happy that you felt cared for throughout the whole process, and … More
Great service. They speak great English and help a lot. They also help me with my issues I have.
Reply from the clinic
Thank you so much for your kind review! 🌟 We’re glad to hear you had a great experience and felt well-supported by our team. … More
Excellent service and at great prices, only needed fillings done but was so impressed by the service I asked for a lot more
Reply from the clinic
Thank you so much for your kind words! 😊 We’re really happy to know you were impressed by our service and care. It’s always our goal to provide excellent treatments at fair prices. … More
Came here twice for different treatments. I am super satisfied. All of the staff and the doc are super professionell and friendly. Can recommend this clinic 100%.
Reply from the clinic
Thank you so much for visiting us twice and for your wonderful feedback! 🌸 We’re so happy to know you’re fully satisfied with both treatments and our team’s care. … More
The team were fantastic today. I was super nervous and they helped out a lot. Would Highly recommend
Reply from the clinic
Thank you so much for sharing your experience! 💙 We’re really glad our team could help you feel comfortable and cared for during your visit. … More
A modern, highly efficient, professionally equipped clinic, providing fast, high-quality treatment.
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re delighted to hear you appreciated our modern facilities and efficient, high-quality care. … More
Can here to get a broken tooth fixed and teeth whitening. They fixed my broken tooth and made it look so good and fixed another one with a chip In it. The teeth whitening turned out so good! Definitely recommend this place! Amazing!
Reply from the clinic
Can here to get a broken tooth fixed and teeth whitening. They fixed my broken tooth and made it look so good and fixed another one with a chip In it. The teeth whitening turned out so good! Definitely recommend this place! Amazing!
Best dental clinic in Vietnam ! Amazing service and really good attention to detail. Everyone here is so lovely and welcoming, I couldn’t recommend this place enough !!! :) …
Reply from the clinic
Thank you so much for your amazing review! 💙 We’re thrilled to hear you enjoyed your experience and felt well cared for by our team. … More
Had fillings done here and my partner also had fillings and this front tooth crack repaired. Amazing service, they fit me in there and then took 30 mins and was made to feel very comfortable and much more affordable prices to home
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re very happy to hear that both you and your partner had a great experience at Dr.Smile Dental Clinic. … More
10/10 staff & service. Amazing teeth whitening service! Highly recommend
Reply from the clinic
Thank you so much for your kind feedback! 🌟 We’re so happy you loved your whitening results and experience with our team. Hope to see you again soon! 😁🦷 …
Amazing experience, staff is very friendly. They communicated through Google Translate. We did $1000s worth of dental work for a few hundred. Quality work and friendly staff, I will definitely return.
Reply from the clinic
Thank you so much for your kind words! 😊 We’re truly happy to know you had a great experience and found our treatments high-quality and affordable. Our team always strives to provide professional care … More
I am so happy with my experience with Dr. Smile in Hanoi! I had wanted a cleaning, but my main reason for visiting was a tooth gem gone wrong and I needed to removed ASAP, and they did a great job with that! My teeth also feel so clean and …
Reply from the clinic
Thank you so much for sharing your experience! 💎✨ We’re so glad that our team could help remove the tooth gem safely and make your teeth feel clean and refreshed. It’s great to know you appreciated the … More
Teeth cleaning and gum treatment. Everything was great. Very clean and affordable
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re delighted to hear you were happy with your teeth cleaning and gum treatment. It’s always our goal to provide high-quality care in a clean and affordable environment. Hope to see you again soon! 😊 …
Super quick and efficient! Would highly recommend! Mia is wonderful and very helpful
Reply from the clinic
Thank you so much for your kind words! 💫 We’re so glad you had a great experience with Mia and our team. Your recommendation means a lot to us — we look forward to welcoming you back anytime! 😊 …
I had teeth cleaning and filings done today the dentist was extremely helpful and informative. The staff members were also very helpful. I am extremely happy with the result
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re delighted to hear that you were happy with both the treatment and our team’s care. Your satisfaction means a lot to us! … More
Texted them and they fit me in within the hour. Quick and painless cleaning and cavity fill for 1M. Very friendly and professional staff. I would highly recommend this spot and would return in the future.
Reply from the clinic
Thank you so much for your kind review! 💙 We’re so glad we could fit you in quickly and that your cleaning and filling went smoothly. Our team truly appreciates your recommendation and looks forward to seeing you again in the future! …
Initially I went in just to have my teeth checked but then ended up having more than one filling done and teeth cleaned. They were very professional. I loved how they kept me informed about the different procedures!! They even sent me follow up texts to find out if I had any problems. Thank you.
Reply from the clinic
Thank you so much for sharing your kind words! 💬 We’re really happy to hear that you felt well-informed and cared for throughout your visit. … More
It was an amazing experience. I came in to ask how much it would cost to fix one tooth, and he fixed four in 30 minutes. Very professional, fast, and painless. Thank you so much. Even including plane tickets and hotel accommodations, it was cheaper than I would have done the same thing in China.
Reply from the clinic
Thank you so much for your feedback! 😊 We're so glad you enjoyed your treatment at Dr.Smile Dental Clinic. Fast, painless, and with a professional approach—that's what we strive to … More
Booking an appointment was so convenient and fast! The communication from start to finish was seamless. We booked teeth cleanings for two people, and the service was impeccable. The dentist was thorough, took pictures of my teeth, and …
Reply from the clinic
Thank you so much for sharing your wonderful experience! 🌟 We’re delighted to hear that you found the booking process smooth and that our team provided clear, professional care. Our goal is always to make every visit … More
The doctor was excellent, the examination was professional, and the consultation was thorough. When I went for a check-up and didn't need any treatment, everything was free. Even tooth extraction with anesthesia was free. I was truly surprised by the clinic. 5-star service. They are very caring.
Reply from the clinic
Thank you so much for sharing your honest opinion! 💖 Dr.Smile is very happy to bring you a professional, dedicated and transparent examination and treatment experience. … More
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