Patients
Reviews of Dr.Smile Dental Clinic.
Hanoi, Vietnam. 227 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Dr.Smile Dental Clinic is a well-established Hanoi practice with a strong track record serving international tourists for routine and cosmetic dental work. Multiple Western reviewers confirm easy WhatsApp booking, English communication, same-day availability, and transparent affordable pricing. The German-trained team claim in the listing is not substantiated on the clinic website, and no named dentist credentials or equipment specs are publicly verifiable.
Authenticity
6/10Baseline 7: real clinic, website, 227 reviews, mix of tourist/local. -1 German-trained claim unsubstantiated on site. 0 verified in 50-review sample is noted but content is varied.
Treatment quality
6/10Baseline 7: many specific positive outcomes (crowns, fillings, whitening). -1 X-ray refusal policy noted by one patient. -1 intern performing work flagged on third-party site.
Cleanliness
7/10Baseline 7: multiple independent reviewers praise clean modern space. No equipment names verified. Shared treatment room reported on one external platform.
Team
6/10Baseline 7: Dr. Thuy Ly named and praised for English skills. -1 German-trained claim unverifiable. No credentials or university listed. Intern work concern on one platform.
Price value
8/10Baseline 8: scaling $10, fillings $10, $580 AUD for two patients (clean+whitening+fillings). Transparent upfront pricing confirmed by multiple reviewers. Strong value for tourists.
Tourist suitability
7/10Baseline 7: WhatsApp booking, same-day walk-ins, English staff, central Hanoi location. No airport transfer. Allergy screening gap (latex) is minor operational concern.
What comes up well
- WhatsApp same-day booking confirmed by many independent tourist reviews
- English-speaking staff - Dr. Thuy Ly specifically praised for English
- Highly competitive pricing: cleaning ~$10, fillings ~$10, transparent upfront quotes
- Central Ba Dinh location, easy access from Hanoi tourist areas
- Handles emergency walk-ins including broken teeth and gum infections
Points to weigh
- 0 verified reviews across 227-review pool - no independent verification layer
- German-trained team claim in listing not supported by any public credential documentation
- Third-party report of intern performing work and shared treatment room without patient privacy
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Dr. Smile Dental Clinic at 41 Nui Truc Street is a clean and beautiful clinic with dedicated doctors, clear consultations, and gentle, professional service. I felt very reassured and satisfied. I came back from Germany, researched on my …
Reply from the clinic
Thank you so much for your sincere and meaningful feedback on Dr. Smile Dental Clinic – 41 Nui Truc Street ❤️ … More
incredible experience!! as someone who hates the dentist, they made this visit fast and smooth! i went in for a cleaning and after seeing the camera show my teeth i decided to get some fillings for the cavities. it was completely painless …
Reply from the clinic
Thank you so much for your incredible review! We’re truly happy to hear that—especially as someone who usually dislikes dental visits—you felt comfortable, relaxed, and well cared for during your … More
Such a great dental surgery. I felt welcome and the staff were really kind. The service was amazing and my teeth feel super clean!
Reply from the clinic
Thank you so much for your lovely review! We’re very happy to hear that you felt welcome and well cared for during your visit. Our team always tries to create a warm, comfortable experience for every … More
Very professional with great value! Some of the staff could speak English and the process was smooth. I also booked via WhatsApp before the visit and that made things really easy and convenient. …
Reply from the clinic
Thank you so much for your review! We’re really glad to hear that you found our service professional, smooth, and convenient — it was a pleasure to support you, and we appreciate you booking with … More
The treatment and scaling at this clinic were the best dental experience I’ve ever had. I didn’t even want to leave. Everything was done very gently, professionally, quickly, and at a reasonable price. Thank you, my friends. Wishing you success and prosperity!
Reply from the clinic
Thank you so much for your wonderful review! We’re truly happy to hear that your treatment and scaling were the best dental experience you’ve ever had. Our team … More
I can't believe that after the cosmetic surgery, my teeth will become more harmonious and confident. Thank you Dr Smile team for your enthusiastic support.
Reply from the clinic
Thank you so much for your wonderful sharing! Dr.Smile is very happy to know that after the cosmetic surgery, your smile becomes more harmonious and helps you feel more confident. Our team always strives to support customers in the most dedicated way. We look forward to continuing to accompany you in the next visits!
We found this clinic through reviews and are very satisfied with the service and prices. Everyone was very kind and helpful and it was very easy to communicate in English. I definitely recommend coming here.
Reply from the clinic
Thank you so much for your wonderful review! We’re delighted to hear that you were satisfied with both our service and our prices. Our team is always happy to support international patients, and we’re glad communication in English was easy … More
Extremely friendly and professional team here at Dr Smile! I had 2 fillings, scale and a polish and everything was completed to a very high standard. We booked in via WhatsApp which was very convenient. The service was completed quickly and professionally, would definitely recommend.
Reply from the clinic
Thank you so much for your kind review! 🌟 We’re very happy to hear that you had a great experience at Dr.Smile. … More
Slipped on wet tiles while in Vietnam and broke both of my front teeth. The team at Doctor Smile did such an amazing job at making my teeth look as good as new 🥹 I was very nervous and they made me feel so comfortable throughout the whole …
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re truly sorry to hear about your accident, but very glad we could help you feel comfortable and restore your smile. … More
Me and my partner came to Dr.Smile to get our teeth cleaned and it didn’t disappoint, from the moment we arrived, we were taken care of and made to feel at home. …
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that both you and your partner felt well taken care of from the moment you arrived at Dr.Smile. … More
Great service. Was easy to book and seen right away. I asked for a deep clean and polish and also got a free check up. The dentist took before and after results and I am so happy with how my teeth look. Very affordable prices and a very professional experience that I would definitely recommend!
Reply from the clinic
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that booking was easy and that you were seen right away. … More
Excellent clinic I had a gum infection They treated me properly …
Reply from the clinic
Thank you very much for your visit and warm feedback! 🌟 We are very happy to hear that you received proper treatment for your gum … More
Made a same day appointment for my partner and I through WhatsApp. The clinic had easy communication and were very professional. Had teeth cleaning, scaling and a cavity fill. My partner had the same and was recommended some gum care. Great and quick service. Prices were reasonable. Thank you for the great service.
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re very happy to hear that you and your partner were able to book a same-day appointment easily through WhatsApp and that communication felt smooth and … More
Amazing experience, lovely staff, very thorough and so helpful. Would recommend to anyone needing dental work in Hanoi
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you had an amazing experience and felt supported by our team. … More
Booked a same day appointment with Dr. Smile and they were amazing! Being previously scared of the dentist I wasn’t sure what to expect but the team were super lovely and helpful, and provided a clean and polish, white fillings and …
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re especially happy to hear that, despite feeling nervous about the dentist, you felt comfortable and well taken care of by our team. … More
I had a cleaning and whitening done. And my husband had the same with 4 fillings. All up it’s was $580 AUD. Our teeth were very sensitive for the rest of the day due to the heightening, …
Reply from the clinic
Thank you so much for sharing your experience with us! 🌟 We’re happy to hear that both you and your husband were satisfied with your cleaning, whitening, and fillings. … More
Really lovely clinic, clean and kind staff. Had two fillings, full clean and whitening and it’s one of the best I’ve had! Only downside was the dental dam used in my mouth was latex and I’m allergic, no one asked me beforehand if I had any …
Reply from the clinic
Thank you so much for your detailed review and for choosing Dr.Smile! 🌟 We’re very happy to hear that you were pleased with the fillings, full cleaning, and whitening — and that you felt comfortable with our clean clinic and kind … More
wonderful experience. doctors are friendly, professional, and knowledgeable. they gave me great advice on what care and treatments to follow up with. facility is extremely clean and comfortable.
Reply from the clinic
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you had a great experience at Dr.Smile and that you found our doctors friendly, professional, and knowledgeable. … More
Me and my girlfriend got our teeth cleaned, polished and scaled. Amazing service, and very easy, we just walked in and got seen straight away!
Reply from the clinic
Thank you so much for your kind review! 🌟 We’re very happy to hear that you and your girlfriend enjoyed the cleaning, polishing and scaling treatments. 😊 … More
Wonderful service! Would recommend everyone to go here, great price and quick and easy to book the appointment!
Reply from the clinic
Thank you so much for your wonderful feedback! 🌟 We truly appreciate your recommendation. We’re glad to hear you found our service great value, and that booking an appointment was quick and easy for you. … More
Great service for the checkup and scale and polish! The staff are super friendly and did an amazing job of cleaning my teeth. Thank you Dr Smile!
Reply from the clinic
Thank you so much for your lovely review! 🌟 We’re delighted to hear you had a great experience with your check-up and scale & polish. Our team is very happy to know you felt well cared for and satisfied … More
I had a teeth cleaning and an unplanned cavity filling done here, and it went super well. The staff is very efficient and kind. Highly recommend
Reply from the clinic
Thank you so much for sharing your experience! 🌟 We’re very glad to hear that both your cleaning and the unexpected cavity filling went smoothly. Our team always aims to provide efficient, gentle and friendly … More
Sunday was dedicated to my two sons, Vinh Hung and Viet Dung, getting their braces done at Dr. Smile Dental Clinic. Viet Dung was always worried and scared of getting his teeth done. I was also …
Reply from the clinic
Thank you and your two children Vinh Hung - Viet Dung for trusting and choosing Dr. Smile Dental Clinic! 💙 We are very happy to hear that Viet Dung has overcome his fear and had a gentle … More
The doctor is friendly and gentle. The service is very good and careful. I highly recommend everyone to come and experience here.
Reply from the clinic
Thank you so much for your lovely compliments! 💙 We are so happy to know that you are satisfied with the gentleness, friendliness of the doctor and the quality of service at Dr.Smile. … More
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