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Patients

Reviews of DRGO Smile Clinic Istanbul Dental Aesthetic Clinic.

Istanbul, Turkey. 102 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 102 reviews

5 95
4 2
3 0
2 1
1 4
Sibel Işık via Google 5.0 out of 5
Thanks to you, I'm back to the days when I didn't want to hide my teeth when I smiled like I used to.
Reply from the clinic

Dear Ms. Sibel, Thank you for your kind feedback. We are delighted if we were able to contribute to you feeling free and comfortable again with your smile. We wish you many more days filled with health and joyful smiles.

Melissa Hayes via Google 5.0 out of 5
Everyone needs to work with Dr. Guncel Ozturk for a stunning smile.
Reply from the clinic

Dear Melissa, Thank you so much for your wonderful comment. We’re delighted to hear that you’re happy with your experience and your smile, and your kind words mean a lot to Dr. Güncel Öztürk and our entire team. We truly appreciate your trust and support.

Derrex Brady via Google 5.0 out of 5
I had an amazing experience with Dr. Baris. His service was excellent and he was very knowledgeable. Dr. Baris gave me one of the best teeth cleanings I’m experienced. His facility was extremely clean and his staff was very accommodating. I will definitely be back with in Istanbul.
Reply from the clinic

Dear Brady, Thank you very much for sharing your kind feedback. We’re delighted to hear that you had such a positive experience with our team and that you were satisfied with both the quality of the treatment and the cleanliness of our clinic. We look forward to welcoming you again whenever you are in Istanbul.

Mila Molyak via Google 5.0 out of 5
Everything went great, free of charge under warranty. They organized accommodation and transfers. Thank you very much.
Reply from the clinic

Mila, thank you so much for your feedback! We're glad everything went well and you were satisfied with our service. Your comfort and health are always our priority. Thank you for your trust and we wish you good health!

D T via Google 5.0 out of 5
Came from Australia to get my E-max veneers and love the results. The colour and shape I got to select according to my preference. I’m so glad I came as the price is much better than Australia. The team were lovely and made the process very smooth.
Reply from the clinic

Hi David, Thank you so much for sharing your experience! We’re delighted to hear that … More

Anthony via Google 5.0 out of 5
Excellent welcome and high-quality service. The quality of the teams and the work done is very good.
Reply from the clinic

Dear Anthony, Thank you very much for your positive feedback. We are delighted to hear that the welcome, the quality of service, and the work of our team met your expectations.

Dmitriy Samtsov via Google 5.0 out of 5
The service was provided at a highly professional level, with every detail taken care of: from airport pickup, hotel accommodation, pre-operative consultation, to post-operative care and provision of necessary medications. The staff was caring and attentive, experienced, and confident. Everything was clearly planned, with no delays, and each stage flowed seamlessly into the next. No complaints.…
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Thank you for your work!

Reply from the clinic

Dmitry, good afternoon! Thank you so much for your kind review. We're delighted to hear that you were satisfied with the organization, the level of service, and the work of our team. We value your trust and are always ready to assist you at any stage of the postoperative period.

Adnan Cihantur via Google 5.0 out of 5
They explained every detail from the beginning to the end of my treatment process. I recommend it to everyone.
Reply from the clinic

Dear Mr. Adnan, Thank you so much for your valuable comment! We are delighted that you felt safe and informed throughout your treatment. At DRGO Smile, we are always here for you.

Sevgi Hanım via Google 5.0 out of 5
Now there is your signature on every laugh I make, Thank you....
Reply from the clinic

Dear Sevgi, Thank you so much for your kind comment! It's our greatest joy to see you smiling freely again. The DRGO Smile team is always here for you.

Ivan Sudakov via Google 5.0 out of 5
Hello! I contacted the clinic regarding implants and subsequent prosthetics for 17 teeth. I was very pleased with the staff's customer service, including the organization of the treatment process, the cost, and all the bonuses from the administration. The staff is very friendly. If you have comprehensive treatment, you are provided with free hotel accommodation and roundtrip airport transfers. You…
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will be pleased with the prices. Believe me, I have something to compare with. I am very grateful to the staff in the orthopedic department. The girls are beautiful and excellent professionals. The surgeon and implantologist are a magician. I recommend this clinic to everyone. You will be pleased with the results. Thank you very much! Ivan from Moscow! Hide

Reply from the clinic

Dear Ivan, Thank you so much for such a detailed and warm review! We are delighted to hear … More

вика штейн via Google 5.0 out of 5
We'd like to thank the entire clinic team for their excellent work. We'd especially like to highlight consultant Rosa. She does an excellent job and made our stay at the clinic even more comfortable. 🌹🤗 She's a very responsible person. …
Reply from the clinic

Hello, Vika! Thank you for your feedback and kind words. We're glad Rosa and our team were able to make your stay comfortable, and we wish you excellent results and good health!

Omar Zribi via Google 5.0 out of 5
Dr. GO SMiLE provided a professional and thorough teeth cleaning for both me and my wife. The staff was friendly, and the experience was comfortable and efficient. Our teeth feel fresh and healthy—highly recommend!
Reply from the clinic

Hi Omar, Thank you so much for your kind words! We’re thrilled to hear that both you and your wife had a comfortable and professional experience with us. Your recommendation means a lot to our team. We look forward to seeing you again for your next visit!

khorchef nada via Google 5.0 out of 5
Clinic Smile offers a high-quality service. From the initial welcome to the treatments, everything is done with great care and kindness. I finally feel confident in my smile. I highly recommend it.
Reply from the clinic

Hello Nada, Thank you so much for your wonderful feedback! 😊 The entire DRGO Smile team is delighted to know that you finally feel confident in your smile. Your recommendation means a great deal to us and motivates us to continue providing the best possible service.

John Grey via Google 5.0 out of 5
I was confused before writing my review because I'm so happy with the result and i couldn't find the best words to explain my situation, everything was amazing! I got my implant) month ago and i had finished my treatment with amazing shiney smile Ever! Absolutely recommend great job guys!
Reply from the clinic

Hi John, Thank you so much for sharing your experience! We’re thrilled to hear you’re happy with your new smile and the results of your implant. Our team at DRGO Smile truly appreciates your recommendation and looks forward to seeing you again!

ESMA AKBAL via Google 5.0 out of 5
I had teeth whitening. It was amazing. I got a good result. The team is great. I would like to thank the dentist, Mr. Hamza. He took very good care of me. The doctor and assistant were very good. I definitely recommend it.
Reply from the clinic

Dear Esma, Thank you so much for your kind comment. We're truly delighted that you were … More

Farrukh Muhammad via Google 5.0 out of 5
بِسْمِ اللهِ الرَّحْمٰنِ الرَّحِيمِ In the name of Allah, the Most Gracious, the Most Merciful Assalamu alaykum. My wife and I are U.S. citizens, and everything written here is entirely true and verifiable. As a Muslim, honesty is a sacred obligation for me, so this review is sincere and without exaggeration. Our experience with DrGo Dental Clinic began in May of last year, when we traveled to…
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to Istanbul for implant surgery performed by Dr. Erdoğan. The procedure went well and gave us confidence in the clinic. We returned again in December of the same year for the crown placement. Unfortunately, that stage took longer than expected, and we had to stay in Istanbul for an additional three weeks. After returning to the United States, we noticed several issues with the crowns — some immediately, others gradually over time. Out of respect, I will not mention the name of the original dentist, though I hope he reads this review and uses it for professional development. As a person he was kind, but the work did not meet the level we expected. When we contacted the clinic with our concerns, they responded with honesty, humility, and complete professionalism. They ✔ promised to correct all mistakes, ✔ redo all crown work at no cost, ✔ and fully cover our hotel stay until treatment was completed. They fulfilled every promise exactly as stated. Approximately 10.5 months later, we returned to Istanbul for the corrective treatment. This time, our experience was guided by the new manager, Hamza. I sincerely want to acknowledge him: he is energetic, intelligent, analytical, honest, solution-oriented, and truly committed to patient satisfaction. Most importantly, his word can be trusted — a rare quality. His English is excellent, and he managed everything with attention and professionalism. The doctors who truly transformed our situation were Dr. Kübra Karahüseyin and her husband Shahin, both specialists in crowns and restorative dentistry. They may also be great implantologists — I simply do not know, because our implants were done by another surgeon. Dear readers, please understand something important: Implant surgery matters, but the true artistry, beauty, comfort, and long-term success come from the crowns. This requires precision, aesthetics, and high-level skill. In Dr. Kübra, we saw a real virtuoso. Shahin is equally skilled — possibly even more — but we were especially touched by Dr. Kübra’s warm smile, gentle manner, and attention to every detail. I swear by Allah — they are masters of the highest class. With Dr. Kübra’s guidance and Hamza’s support, the clinic redid all previous work from scratch. New abutments were placed and completely new, high-quality crowns were made. All treatment was completed within two weeks, and during this time the clinic fully covered our hotel stay. The results were outstanding: • My bite and oral structure now feel natural, comfortable, and balanced. • My wife’s facial aesthetics improved beautifully; her lips gained natural support and harmony. • All crowns were placed using screw-retained systems, not cement, making future maintenance simple and professional. • My wife now feels much more comfortable, and her crowns look extremely natural — even more beautiful than before. To summarize this doctor couple: Everything their hands touch becomes something exceptional — in our culture, such gifted hands are called “diamond touch.” Their work truly resembles the precision and finesse of a master polishing diamonds. I also sincerely thank Roza and Lili, who helped us with translations and many practical matters. And I want to clearly say this: I will write an honest follow-up update in 6–7 months — whether positive or negative — exactly as it is. This is my responsibility to future patients. As a Muslim and as a human being, I wholeheartedly recommend DrGo Dental Clinic for implant and crown treatment. They truly stand behind their work — 100 percent. ⸻

Reply from the clinic

Dear Farukh, Thank you for sharing such a sincere and thoughtful review — your trust truly means a lot to us. We’re very happy to hear that our team was able to provide you and your wife with the comfortable, high-quality results you deserved. We remain committed to supporting you every step of the way. Best regards, DRGO Smile Clinic

Robert Swanepoel via Google 1.0 out of 5
I had a full-mouth zirconium restoration done at DrGo Istanbul in May 2025. I paid over €6 000 in cash for 28 crowns, a bridge, and a root canal. Within months, the upper bridge failed, and I developed an abscess on tooth #43, which required corrective oral surgery in South Africa. When I reported these complications, the clinic responded that “everyone heals differently” and offered to cover…
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r accommodation for retreatment in Istanbul. Given the extent of the damage and the ongoing pain, I no longer feel safe returning for further procedures. Despite multiple attempts to resolve this, the clinic refused a refund and later issued invoices showing less than half of what I paid. I have since filed a formal complaint with the Istanbul Health Directorate and Turkish Dental Association. I share my experience to warn others to research thoroughly before undergoing major dental work abroad. (Photos and specialist medical reports confirming the corrective surgery are available for verification.) I am updating my review to provide a full and accurate account of my experience with DrGo Istanbul. I travelled to the clinic in May 2025 for a full-mouth zirconium restoration and paid over €6 000 in cash for 28 crowns, an upper bridge, and a root canal. Initially, the treatment seemed fine, but within a short time I developed serious complications. The upper bridge failed and detached, leaving me unable to chew properly. I then developed a severe abscess under tooth #43, which became a medical emergency. My local oral surgeon in South Africa confirmed that the infection required urgent apicectomy, abscess drainage, and bone augmentation under general anaesthetic. I was specifically advised not to travel internationally due to the infection and the risk of it spreading, so returning to Istanbul for retreatment was not medically possible. Despite this, the clinic refused a refund and only offered retreatment if I travelled back to Turkey. Another serious concern is that the clinic issued two Turkish e-invoices months after my complaint, with dates of 2 June 2025, showing a total of approximately 101 000 TL (around €2 850) — less than half of the amount I actually paid in cash. These invoices do not reflect the full payment, despite the clinic claiming they include “all procedures.” My payment records and WhatsApp messages clearly show otherwise. I also want to mention that the clinic requested a Google review immediately after treatment, before any healing or long-term results were visible. Many of the positive reviews here appear to have been written the same day patients left the clinic, which does not show the real outcome once healing actually begins. My own complications only became evident later, long after a same-day review would have suggested everything was perfect. I have now filed formal complaints with the Istanbul Health Directorate and the Turkish Dental Association, and have undergone corrective surgery in South Africa due to the complications. I am sharing this to ensure others have a transparent understanding of the long-term risks involved. My experience has been painful, stressful, and costly, and it is important for future patients to have a complete picture — not just immediate, same-day impressions.

Reply from the clinic

Dear Robert, We acknowledge your feedback regarding your experience and regret any inconvenience you may have encountered. Please note that the total amount you paid reflects all the procedures performed. All treatments provided to you—including 9 root canal treatments, 2 tooth extractions, 28-unit zirconium restorations, and a single-arch night guard—were completed successfully in accordance with professional dental standards. Regarding your complaint about an infection under tooth #43, we invited you to Istanbul for an examination and treatment at our expense. You subsequently requested a refund for all procedures performed. Should you still have any concerns, you are welcome to visit Istanbul at your own expense for an examination, and any necessary treatment will be provided. We reiterate that no medical error or negligence occurred during your treatment; therefore, a refund cannot be issued. We take patient feedback seriously and remain committed to maintaining safe, professional, and transparent dental care for all patients.

Юрий Ивченко via Google 5.0 out of 5
I want to express my deepest gratitude to the entire DRGO Smile team, who solved my dental problem and gave me a Hollywood smile. The procedure was a two-stage process, and everything was as comfortable and relaxing as possible. The clinic has a welcoming atmosphere. Special thanks to Latif, a clinic employee, for his guidance and support, and to Dr. Kübra for the careful and professional final…
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installation of the crowns. I wish the entire clinic staff good luck and continued success! I wish the clinic prosperity and growth! I will definitely recommend you to my family and friends.

Reply from the clinic

Hello, Yuri! Thank you so much for your kind review – we're delighted you were satisfied with … More

A. Meretskiy via Google 5.0 out of 5
Thank you so much to Dr. Kübra for the incredible work she did. I'm very pleased with my results. I needed two visits. The first visit involved implants. The second visit, six months later, involved the installation of 28 crowns. Everything was very well organized, including the transfers, and the translators Rosa and Lili, who were always available. Thank you so much, DRGO Smile Clinic!
Reply from the clinic

Dear Meretskiy, Thank you for such a warm review! We're glad to hear that you were satisfied … More

Johannes Schulz via Google 5.0 out of 5
I just had a dental cleaning, it was very pleasant and the staff were very, very friendly. Thank you so much and I wish the team all the best.
Reply from the clinic

Dear Johannes, Thank you so much for your positive feedback! We are delighted that you were satisfied with your dental cleaning and that our team provided you with such friendly service. We also wish you all the best and are always happy to assist you.

Metin Cankı via Google 5.0 out of 5
I had a whitening done by a great team and I was very pleased. Thank you to the entire team.
Reply from the clinic

Dear Mr. Metin, Thank you for your kind comment! We're so glad you were satisfied with the whitening process. We wish you healthy and happy days. DRGO Smile Team

Hamza Mawasli via Google 5.0 out of 5
Best denatl clinic! Good service professional doctors assistant managers ! Absolutely recommend!
Reply from the clinic

Dear Hamza, Thank you so much for your kind words and recommendation! We’re delighted to … More

romain momo via Google 5.0 out of 5
While at the clinic for implants, I was offered a free teeth cleaning. They started by taking a panoramic X-ray to check the condition of my teeth, and then a dentist and her assistant performed the cleaning. Excellent staff and state-of-the-art equipment. I highly recommend them.
Reply from the clinic

Thank you so much, Romain. We are delighted to hear that you enjoyed your experience at DRGO Smile. Your satisfaction is our priority, and we are pleased that our team and equipment met your expectations. We look forward to seeing you again soon and wish you excellent dental health!

Iegor Borshchov via Google 2.0 out of 5
Not happy with my experience in DrGO Smile. Their prices and timeline estimations have nothing to do with what you get, when actually arrive to the clinic. They attract patients promising affordable treatment and quick recovery. But when a customer comes to Istanbul, they raise prices and refuse to provide the promised service. In my case it was stated that I will get implants and temporary dental…
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l fixtures and will be able to live a normal social life and work with people after 3 days in clinic. When I flew over to Istanbul and came to get it done, coordinators changed the prices for the planned procedures and refused to provide temporary fixtures, because it turned out "you need at least two weeks to get them. And they are still useless in majority of cases, so patients wear masks, and stay without work for half a year, until the implants are safe to put permanent fixtures"

Reply from the clinic

Dear Iegor, We are very sorry to hear about your experience and sincerely apologize for any … More

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